Dragonfli Reviews 211

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the effectiveness and quality of the products, noting that they work as specified and provide excellent results for pest control, often without the need for chemicals. Many appreciate the natural and environmentally friendly approach to managing pests, finding the solutions to be efficient and easy to apply. The customer service is also consistently highlighted as excellent, with issues being resolved promptly and efficiently, and staff providing helpful advice and support. However, some people experienced issues with delivery, including delays, lack of tracking information, and concerns about the condition of live products upon arrival due to inadequate packaging for temperature control. A few customers also reported that some products, such as moth traps, did not work as expected, catching unintended insects or failing to attract the target pests.

What people talk about most

Product

Users describe positive interactions with product, consistently finding them effective for pest control and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the effectiveness and top quality of the... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising the speed and efficiency of... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process very easy and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many finding it to be excellent, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amblyseius cucumeris saches are very good and helping me to keep thrips under control. Right now I can’t see any. I’ve also noticed that there are hardly any fungus gnats flying around too. I would... See more

Rated 5 out of 5 stars

Great company quick service. I had a 2 spotted spider mite problem (introduced by a bunch of growing herbs from a market garden). I tried most recommended solutions with no real results (Soap, Neem oi... See more

Rated 5 out of 5 stars

I am so glad I found this company. I didn't want to use any chemicals on my plants when I discovered they were suffering from thrips so have been using predatory mites and sticky traps. It's not an im... See more

Rated 5 out of 5 stars

Banish plum moth Noticed plum moths had invaded the plum tree with many uneatable fruits. Bought a Pheromone trap and immediately noticed many small plum moths caught with the result that there was a... See more


Company details

  1. Garden
  2. Pest control service

Written by the company

Dragonfli offer the widest range of biological pest control solutions in the UK. Recommended by the RHS and with over 20 years of experience tackling garden pests we offer affordable biological controls suitable for any home garden or greenhouse. Compatible with natural and organic gardening we provide information and guidance on all of our biological controls for easy application and success.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

211 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, and the sticky traps are working well! The nematodes were easy to use and were plenty to cover all my plants.

18 November 2024
Unprompted review
Rated 5 out of 5 stars

Great product

Great product - a natural way to control moths in the house. Excellent information and instructions, and fast delivery.

23 November 2024
Unprompted review
Rated 5 out of 5 stars

An absolute game changer

Ordering from dragonfli has made such an enormous difference to our plant care, having used it both inside and outdoors in our garden. It's been an absolute game changer - especially over the summer with the heat and perfect conditions for flies.

23 November 2024
Unprompted review
Rated 5 out of 5 stars

Dragonfli are the saviours!

Dragonfli are the saviours! The only way to get through the Winter for an exotic hothouse, (or houseplants) - has been transformational for the bougainvillea, frangipani etc - for sciarid, rsm all year round,vine weevil, and now thrips on houseplants too. Competitive pricing, all the range required, rapid service, the programs extremely supportive -an absolute lifeline - couldn't do without them and can't recommend highly enough!

20 November 2024
Unprompted review
Rated 5 out of 5 stars

First time user of S. feltiae nematodes

The product just arrived and looks good, with clear instructions. I placed an order during the weekend and received it on Wednesday by post - really quick and convenient. I’m excited to try these to tackle my problem with fungus gnats. The other reviews have been excellent so I’m expecting good results 😊

20 November 2024
Unprompted review
Rated 5 out of 5 stars

No more plant cemetery

As someone who keeps rather unorthodox plants, skipping the monsteras and rubber trees for herbs, poisonous plants and other greenery that some might call weeds, dragonfli has been a bit of a life saver. Quite a few of my wild plants have been the wintertime snacking and nesting site for thrips for almost two years straight now. At first in my journey to be a good plant parent, I had to bin the plants that they infested to spare the others, losing out on even some of my most prized plants over the years. With dragonfli’s Thrip Killer - predatory mites that eat their larvae and adults. I’ve still sadly lost a plant here or there to thrips, but far less than before.

20 November 2024
Unprompted review

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