First time ive ever used this company...absolute breath of fresh air! Good product, informative contact email and pipes were 2 days early, neatly delivered. Excellent people. Thank you. Steve, The Old... See more
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See what reviewers are saying
This company is amazing. I needed cast iron fittings for a stack pipe and most companies I called did not respond. Denise not only responded in a super fast time she was courteous friendl... See more
Ordered the Cast Iron Effect Soil & all Fittings, Ordering was easy, arrived the following day, even more impressed during everything on virtual shut down. Order was 100 per cent correct. Plumb... See more
One of the real tests of a good company is how they sort things out when things go wrong. The carrier ( not employed by Drainage Online) made a complete mess of our delivery so we were left with only... See more
Company details
Information provided by various external sources
We carry an exhaustive range of products from major manufactures, in addition to value products for price-critical projects. Our large stock levels and group buying power mean that we can supply products quickly and reliably, at prices our competitors find hard to beat. By maintaining close relationships with Marley, Lindab and Brett Martin, we ensure our staff have excellent product knowledge and are at hand to provide help and guidance on any drainage and guttering project, where required. Customers that choose to shop with us include local builders, DIY enthusiasts, civil engineers and multinational construction companies.
Contact info
United Kingdom
- 0330 123 1884
- drainageonline.co.uk
4.8
Excellent
166 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
online drainage
From looking at the drainage items online to ordering, delivery information and actual delivery (which is included in price and not an ADD ON) all went exactly as they said it would. The cast iron 110mm drainage fitting was very well made and finished and very accurate size wise.
17 October 2016
Unprompted review
top company to do business with
excellent prices, fast delivery and good products received - cant ask for anything more than that - will be using again
17 October 2016
Unprompted review
Excellent service
They diagnosed my drainage problem and fixed it effectively, quickly, and at very reasonable cost. I would definitely use them again and have no hesitation recommending them.
17 October 2016
Unprompted review
online ordering
I was delighted with the service I received - so excellent
17 October 2016
Unprompted review
Poor delivery
Goods were fine. Speedy delivery. However the delivery company and Drainage online did not follow the instructions given. This caused massive problems. Very poor and irresponsible!!
8 September 2016
Unprompted review
Reply from Drainage Online
I am very sorry to hear about the problems caused by the delivery. I will look into the cause straight away (that particular order was delivered by the manufacturer’s own carrier) and I will contact you with a full explanation.
Andy.
Drainage Online Branch
"Grate" stuff
Couldn't be happier with the products and service I received from Drainage online.
The website is clear and easy to use - and having pre-made packs (e.g. patio pack) with the bits you need (end caps, down pipes , corners etc) was great for me as a novice.
Everything arrived fast and efficient.
Overall; great product, easy purchase.
4 September 2016
Unprompted review
Aluminium Guttering
Purchased powder coated guttering excellent finish, delivered on time.
29 August 2016
Unprompted review
Excellent!
Delivered within 24 hours at prices better than well known DIY chain.
Would use again and highly recommended.
26 August 2016
Unprompted review
Excellent service
Supplied excellent service, so pleased this type of product
still available.
25 August 2016
Unprompted review
Service is ok but would be greatly improved by giving customer regular updates
There is a problem in that once the order is taken nobody tells you when it will be delivered, in my case it came directly from the from the the supplier which is fine , but nobody gave me a firm date when it would be delivered until I rang you company to find out how the order was progressing .
24 August 2016
Unprompted review
Good service and replaced broken component straight away
Good service and replaced broken component straight away.
24 August 2016
Unprompted review
Quick and efficient!
Gave me exactly what I wanted, quickly and efficiently.
24 August 2016
Unprompted review
Easy to use website, fast delivery
All round a good experience - thoroughly recommend this company
23 August 2016
Unprompted review
Excellent with prompt delivery and good customer service
I ordered some guttering for a project where I wasn't entirely sure what I neded, so ended up with a few bits left. Returning them was very easy, and I received a prompt and full repayment for them, only paying for carriage. Very good service.
23 August 2016
Unprompted review
great service and product
Products arrived quickly and was exactly as ordered. Would recommend and use this company in the future.
23 August 2016
Unprompted review
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