They are selling items that they don't stock anymore. I got a phone call from them this morning. Anyone wanting a studor filter are wasting they're time.
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See what reviewers are saying
Ordered a new compressor for our septic tank. Slight delay because of stock issues beyond Drainstores control, but customer service was fabulous. Will use again when needed.
Almost three years ago this firm supplied a pumping station to a site one of the properties has been sold and lawyers needed very specific details which were not in the hand over file. We called Drain... See more
Totally impressed with the installation team at drain store from start to finish nothing but reliable, honest and hard working young men! I was dreading the mess but they came replaced the old tank wi... See more
Company details
- #7 of 8 best companies in Waste water and sewage treatment company
- #19 of 22 best companies in Drainage Service
Written by the company
The UK's Premier independent drainage supplier and installer.
Contact info
Unit 5 Delves Road, DE75 7SJ, Heanor, United Kingdom
- drainstore.com
4.3
Excellent
45 reviews
Hasn’t replied to negative reviews
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Excellent service and communications.
28 June 2025
Very helpful and knowledgeable staff on…
Very helpful and knowledgeable staff on the telephone. Extremely prompt service. Goods arrived next day. Thanks
27 June 2025
Great shopping experience
Clear purchase process and prompt delivery by a lovely, professional delivery guy.
6 June 2025
No problems.
2 June 2025
Delivered on time
31 May 2025
Absolutely brilliant service
Absolutely brilliant service, and communication.
Solved our problem easily.
Thankyou so much, I'm a very happy customer 😁
3 May 2025
Totally impressed with the installation…
Totally impressed with the installation team at drain store from start to finish nothing but reliable, honest and hard working young men! I was dreading the mess but they came replaced the old tank with ease! Thank you so much highly recommend.
16 April 2025
Unprompted review
Super helpful...
Super helpful when I rang to change the order and true to their word, my order was amended and received. Great service, and thank you for all your help.
6 May 2025
great delivery
25 April 2025
Excellent prices and amazingly fast…
Excellent prices and amazingly fast delivery service.
5 April 2025
I can highly recommend Drainstore.com
I can highly recommend Drainstore.com. We have two tanks, one WPL Diamond DMS2 sewage treatment plant and a Mantair Sewage System. The WPL failed and also I had neglected to have either serviced since they were installed 4-5 years ago. Drainstore were brilliant. Fixed the WPL and serviced both systems. Friendly and knowledgeable. No time wasting either. I have now signed a 3 years service contract with them. Carly on the phone was great! One very impressed customer here!
28 August 2024
Unprompted review
Ordered part on a Sunday and received…
Ordered part on a Sunday and received on Tuesday. Excellent service, couldn’t be happier
12 March 2024
Unprompted review
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