Draker Lettings Reviews 1,452

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had the most fantastic experience with Draker (Notting Hill). Rob is an absolute super star! He helped at a time when I was feeling really daunted about moving into a new place - he supported me eve... See more

Rated 5 out of 5 stars

Coming from the USA, we had a great experience with Draker Lettings (Notting Hill). Mo Kanso was as helpful as he could be. He found us the perfect place and attended to all the little details while w... See more

Rated 5 out of 5 stars

Fantastic experience with Draker’s Lettings team in Sloane Square, London. I worked with Luke Anderson on finding a good flat/studio in Chelsea/South Kensington. Luke was incredibly kind, polite and h... See more

Rated 5 out of 5 stars

Draker provided an excellent service and helped us overcome the challenges that face those wanting to go down the House of Multiple Occupancy (HMO) route in RBK&C. George Mikhailenko was extremely... See more

Company details

  1. Estate Agent

Written by the company

We are specialists in residential lettings and property management in Central London. Founded in 2010, our reputation is that of a hardworking, smart, and service oriented team of professionals.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good choice

My agent Jordana is an efficient and reliable agent that help me a lot. I am a student and tried to look everywhere for short letting in the beginning of Sept, and it was been difficult.

Luckily, I met Draker Lettings and Jordana when I was passing by their office. She find me a location is near my school, and had the flat properly cleaned in only a few days, I was able to move in the week!

12 September 2023
Unprompted review
Rated 5 out of 5 stars

I highly recommend Draker lettings

I highly recommend Draker lettings,
Any employee that you have the pleasure of dealing with will instantly improve your rental experience.

Although I didn’t rent through them, I did work with them. And what a pleasure it has been. For anyone looking to rent or to break into the industry the support and service that draker offer is second to non.

Thank you all for a truly enlightening experience.

Tom.

4 October 2023
Unprompted review
Rated 5 out of 5 stars

William ridge

I had the pleasure of working with William ridge he is a competent reliable person
He goes out of his way to make mends and get things done

He solves problems at best to his abilities it is definitely a plus for Draker to have him on the team

29 September 2023
Unprompted review
Rated 5 out of 5 stars

I recently had the pleasure of working…

I recently had the pleasure of working with Lauren as my agent and I am writing to share that she exceeded all my expectations. Lauren was dedicated and committed to helping me throughout the process, even going above and beyond to respond to all my questions about London neighborhoods.

As someone new to London, I would highly recommend Draker and Lauren as they were completely thorough and transparent throughout my apartment search. I was so happy to see that I received follow ups and continued support of places that would be of interest to me. Thank you Lauren and the Draker team!

22 September 2023
Unprompted review
Rated 5 out of 5 stars

Draker Lettings - excellent agency

In a sea of agencies and options for finding a rental property in London, Draker Lettings stands apart due to their highly professional, courteous and experienced team and service delivery.
Will Ridge, Senior Negotiator from the Chelsea office, has been a pleasure to work with. He has found the best solution for me, at the right time, and has worked diligently to support me throughout the search and administration phases.
He has a clear understanding of his client’s profile and needs, and therefore is very on-point with his feedback. He is also very responsive and patient for any follow up matters during the tenancy.
Thank you to Will and Draker Lettings!

13 September 2023
Unprompted review
Rated 5 out of 5 stars

Thomas was an absolute lifesaver when…

It was very refreshing to interact with an agency that know what they're doing and are focused on quality over quantity.

Big shout out to Thomas Last who was an absolute lifesaver when it came to finding our dream flat. His responsiveness was truly exceptional, and he went above and beyond to guide us through every aspect of the rental process. Thanks to his expertise and dedication, we're now about to settle into our fantastic new home.

19 September 2023
Unprompted review
Rated 5 out of 5 stars

Great experience renting with Draker

Great experience renting with Draker! Mo is absolutely incredible and could not recommend any agent more. He works hard for his client, makes sure communications are consistent and clear and will always be an asset. 10/10 experience.

1 September 2023
Unprompted review
Rated 5 out of 5 stars

George from the Sloane Square

I had the pleasure of working with George from the Sloane Square branch, who is a truly exceptional and helpful person. He went above and beyond to help me find my dream house and guided me through the entire renting process. I am incredibly grateful for all of his assistance and highly recommend Draker Lettings to anyone in need of their services.

5 September 2023
Unprompted review
Rated 5 out of 5 stars

Committed with integrity

I’ve been a client of Draker for 6 years. I’ve always received a committed service to meet our mutual goals of finding the perfect tenant.
I am a little high maintenance client as I live in my flat during the summer months so I expect to have a tenant who respects my property.
Jordana is an enthusiastic and passionate representative for Draker her commitment to finding the best tenant is so much appreciated.
Thank you

13 September 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommended!

I am writing this review to highly recommend Mo Kanso as an exceptional lettings agent at Draker.

I have had the pleasure of working with Mo during my recent search for a rental property and have been thoroughly impressed by his professionalism, expertise, and the level of service provided throughout the entire process.

Mo was always responsive, promptly answering all my queries. He guided me through the application process with professionalism and efficiency. He promptly followed up on all required paperwork, liaised with the landlord and effectively facilitated the arrangement of a tenancy agreement, ensuring a smooth transition into my new rental home.

Throughout the entire experience, Mo maintained a friendly and personable approach, making me feel valued as a client. His communication skills were exemplary, consistently keeping me informed and reassuring me throughout the various stages of the rental process.

In summary, I wholehearted recommend Mo Kanso to anyone seeking a knowledgeable and dedicated lettings agent. His professionalism, expertise, and commitment to providing outstanding customer service make him an invaluable asset in the rental market. It was a pleasure to work with Mo and I am confident that anyone who chooses to work with him will be equally impressed with the level of service they receive.

15 July 2023
Unprompted review
Rated 5 out of 5 stars

Draker are great. Mo kanso is an exceptional agent

Draker have been a pleasure to deal with and have proved to be a great agency time after time. I have done both short term and long term lets with them and every time the tenants have been great, paid on time and have looked after my property.

For my current tenancy I have been working with Mo Kanso. Mo has been excellent throughout the whole process - always replies quickly, goes above and beyond (Be it getting additional keys cut, checking in on the tenant or arranging an Uber for post collection) and found me an excellent tenant extremely quickly.

Further to this, my current tenant regularly comes to London for work and 'Only goes to Mo!' whenever he is looking for a property to rent. This doesn't surprise me at all because if I was in his position I would do exactly the same.

1 September 2023
Unprompted review
Rated 5 out of 5 stars

Ben is amazing!

Ben has been so informative and has made the whole process of securing a property so much easier for myself!

Ben is so great to deal with and keeps in contact with you regularly.

I would recommend Drakers to anyone after having such a great experience with Ben.

5 September 2023
Unprompted review
Rated 5 out of 5 stars

Great experience with Draker

I highly endorse Draker for their exceptional service, especially Thomas Last, who made my rental process seamless. He went above and beyond to assist with all of my requests. It was an extremely positive experience!

1 August 2023
Unprompted review
Rated 5 out of 5 stars

I came to London to look for a flat for…

I came to London to look for a flat for short term let. Almost impossible, as I found out after having contacted countless agencies. Almost desperate the Draker office at Sloane Square draw my attention early evening and Mo Kanso was the agent who assured, that he would help and find something for me.
Half a day later I viewed the apartment and signed the contract. He was very committed and in touch with the landlord for any requests. Great job, well done! I can only recommend Mo Kanso and should I ever need a place in London again I will sure contact him.

21 August 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look