Drawelry Reviews 847

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 176 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the extensive customization options available, making it easy to find or create unique and meaningful gifts for various occasions and loved ones. Many appreciate the user-friendly website and the straightforward ordering process, which simplifies their shopping experience. The products are often seen as perfect for commemorating special moments or providing comfort, with many expressing anticipation for their orders. However, some people were dissatisfied with the product quality, noting that items did not last long or arrived with poor engraving and details, despite providing high-quality images. A few customers also mentioned issues with delivery times and were concerned about the company's transparency regarding product origin, as some items were shipped from China despite the website implying a UK base.

What people talk about most

Product

Reviewers mention positive feedback about product, often highlighting the creative, high-quality gifts and... See more

User experience

People report positive experiences with the user experience, highlighting the ease of ordering and the... See more

Order

Consumers find the ordering process to be positive, with many reviewers highlighting the ease of navigation... See more

Website

Users describe positive interactions with the website, frequently praising its ease of navigation and... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising gifts as creative and high quality,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love how customizable things are. Can't rate based on quality or anything as I just put a purchase through

Company replied

Rated 5 out of 5 stars

So far ordering the personalized cross pendant was a good experience, directions were easy. I’m excited to see the final result. This gift will be perfect for my dear friend who just lost her young... See more

Company replied

Rated 5 out of 5 stars

So much choice. Good sales for black Friday. Christmas shopping made easy. Only difficult thing was choosing what to actually purchase.

Company replied

Rated 5 out of 5 stars

Just having jewelry or anything that you can have of your love one to hang on to when you feel so lonely is amazing to be able to have and this company gives that to me. So ty so very much. I've order... See more

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

847 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy to use

Very easy to use! lots of photo jewelry options.

26 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

We're thrilled you found our platform user-friendly and enjoyed our diverse photo jewelry collection! Creating seamless customization experiences is our passion, and we look forward to helping you design more meaningful pieces.

Rated 5 out of 5 stars

Easy to order and a straight forward…

Easy to order and a straight forward process

26 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

We're glad to hear you found our ordering process simple and straightforward! Providing a seamless experience is our priority, and we look forward to serving you again soon.

Rated 5 out of 5 stars

Good and fast

25 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

We appreciate your positive feedback on our efficient service! Delivering quality with speed is our commitment, and we look forward to welcoming you back for another great experience.

Rated 5 out of 5 stars

Very easy to manoeuvre around website…

Very easy to manoeuvre around website and great prices and excellent selection of products

25 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

We're thrilled to hear you find our website intuitive with great prices and diverse selections! Providing seamless shopping experiences is our mission, and we look forward to your next visit.

Rated 4 out of 5 stars

THE UPLOADING WAS ALITTLE HARD BUT…

THE UPLOADING WAS ALITTLE HARD BUT HAVENT GOT MY PRODUCT YET AND THE SIZES ARE WEIRD

24 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

We appreciate your feedback and apologize for the difficulties with uploading and size selection. Our team is continuously working to improve the user experience. Please contact our customer service for personalized assistance with your order.

Rated 5 out of 5 stars

CHRISTMAS GIFTS

I was able to find 2 Christmas gifts in one place.😃

24 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your delightful feedback! We're thrilled to know you found the perfect Christmas gifts here. Nothing makes us happier than helping customers discover meaningful presents for their loved ones. Wishing you a joyful holiday season and looking forward to serving you again!

Rated 5 out of 5 stars

Lovely

So much choice.
Good sales for black Friday.
Christmas shopping made easy. Only difficult thing was choosing what to actually purchase.

24 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your wonderful feedback! We're delighted to hear you enjoyed our diverse selections and Black Friday offers. Knowing we made your Christmas shopping easier truly motivates us. We hope every chosen piece brings joy, and look forward to welcoming you back soon!

Rated 5 out of 5 stars

Love the product hope it looks as good…

Love the product hope it looks as good as I think it will

23 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your heartwarming feedback! We're delighted to know you're excited about the product. Our team always puts care into every detail, and we hope it brings you joy when it arrives. We truly appreciate your support and look forward to serving you again soon.

Rated 5 out of 5 stars

Great job will be nack

23 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your encouraging feedback! We're thrilled to know you had a positive experience and look forward to your next visit. Your satisfaction is our greatest motivation, and we'll continue striving to provide you with excellent service and quality products.

Rated 5 out of 5 stars

I love the options available!

I love the options available!

22 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your wonderful feedback! We're delighted to hear that you appreciate the diverse options we offer. Our goal is to provide a wide range of choices to suit every style and preference. We truly value your support and look forward to helping you discover more favorites in the future!

Rated 5 out of 5 stars

Easy to use

Easy to use. Several payment options. Good prices

22 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your positive feedback! We're thrilled to hear you found our platform easy to use, appreciated the variety of payment options, and enjoyed our competitive pricing. Your satisfaction is our top priority, and we look forward to welcoming you back for another great experience soon!

Rated 5 out of 5 stars

Bought for my Granddaughter

This mat/rug for my Granddaughter was easy to buy, a few clicks and that was it!

22 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for sharing your delightful experience! We're so glad to hear that purchasing the play mat for your granddaughter was quick and effortless. It brings us joy to know our platform made the process seamless for you. We hope she absolutely loves it, and we look forward to welcoming you back soon!

Rated 5 out of 5 stars

Thanks for the gift for my son…

Thanks for the gift for my son graduation cause he lost his dad last year when he was 10 years old and this would be a great gift for him remembering his dad

20 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

We are deeply moved to be part of this meaningful moment. Your strength and love inspire us. May this gift bring comfort and become a cherished connection to beautiful memories.

Rated 5 out of 5 stars

I like it and nice price

19 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your positive feedback! We're thrilled to know you're satisfied with both the product and the price. Your support means everything to us.

Rated 5 out of 5 stars

VERY CUTE ITEM

VERY EASY TO ORDER I WON'T BE ABLE TO GIVE A TOTAL REVIEW UNTIL I GET MY ITEM

17 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

We appreciate your feedback on the smooth ordering process! We're eager to hear your full thoughts once the item arrives and hope it brings you joy. Thank you for choosing us.

Rated 5 out of 5 stars

Easy to use and look up items

Easy to use and look up items

17 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your positive feedback! We're delighted to hear you found our platform easy to navigate and search. Your satisfaction is our top priority, and we look forward to serving you again.

Rated 5 out of 5 stars

Quick and easy

15 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

We love hearing that your experience was quick and easy! Making every interaction efficient and straightforward is our constant goal. Thank you for sharing this wonderful feedback.

Rated 5 out of 5 stars

Excellent stuff thank you so much

Excellent stuff thank you so much

14 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

We're thrilled you're so pleased with our products! Your enthusiasm is the very reason we do what we do, and we can't wait to help you find your next favorite piece. Thank you for making our day.

Rated 5 out of 5 stars

Loved being able to choose more than…

Loved being able to choose more than one picture.. can't wait to get this back

14 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

We're thrilled you loved the multi-photo customization feature! Creating personalized pieces that capture your cherished memories is our passion. We can't wait for you to hold this special creation in your hands.

Rated 5 out of 5 stars

My experience was great thank you for…

My experience was great thank you for your help

14 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

We're so glad to hear you had a great experience! Providing helpful and attentive service is always our priority. Thank you for taking the time to share your positive feedback.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look