Drawelry Reviews 847

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 176 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the extensive customization options available, making it easy to find or create unique and meaningful gifts for various occasions and loved ones. Many appreciate the user-friendly website and the straightforward ordering process, which simplifies their shopping experience. The products are often seen as perfect for commemorating special moments or providing comfort, with many expressing anticipation for their orders. However, some people were dissatisfied with the product quality, noting that items did not last long or arrived with poor engraving and details, despite providing high-quality images. A few customers also mentioned issues with delivery times and were concerned about the company's transparency regarding product origin, as some items were shipped from China despite the website implying a UK base.

What people talk about most

Product

Reviewers mention positive feedback about product, often highlighting the creative, high-quality gifts and... See more

User experience

People report positive experiences with the user experience, highlighting the ease of ordering and the... See more

Order

Consumers find the ordering process to be positive, with many reviewers highlighting the ease of navigation... See more

Website

Users describe positive interactions with the website, frequently praising its ease of navigation and... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising gifts as creative and high quality,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love how customizable things are. Can't rate based on quality or anything as I just put a purchase through

Company replied

Rated 5 out of 5 stars

So far ordering the personalized cross pendant was a good experience, directions were easy. I’m excited to see the final result. This gift will be perfect for my dear friend who just lost her young... See more

Company replied

Rated 5 out of 5 stars

So much choice. Good sales for black Friday. Christmas shopping made easy. Only difficult thing was choosing what to actually purchase.

Company replied

Rated 5 out of 5 stars

Just having jewelry or anything that you can have of your love one to hang on to when you feel so lonely is amazing to be able to have and this company gives that to me. So ty so very much. I've order... See more

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

847 reviews

5-star
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Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Easy transaction and nice items

14 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

We're pleased to hear you found the transaction easy and appreciate our product selection! Delivering a seamless shopping experience with quality items is our constant goal. Thank you for sharing your positive feedback.

Rated 5 out of 5 stars

Money well spent

I regularly buy products and I have loved every single one of them. Highly recommend them.

14 November 2025
Unprompted review
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Reply from Drawelry

We're truly honored to be your trusted choice for repeat purchases! Nothing brings us more joy than knowing you love every item and confidently recommend us. Your loyalty is our greatest achievement.

Rated 5 out of 5 stars

I like drawelry🙏🏼🙏🏼🙏🏼

12 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

We're thrilled to hear you're passionate about product! Creating beautiful pieces that resonate with our customers is at the heart of what we do. Thank you for sharing your love for our collections.

Rated 5 out of 5 stars

Christmas Stockings

I ordered from Drawelry before last Christmas and was extremely happy with my product. So this year I’ve decided to order the same product again. Great material and exactly what I wanted :)

28 November 2024
Unprompted review
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Reply from Drawelry

We're truly honored by your continued trust and thrilled that our Christmas stockings have become part of your holiday tradition! Knowing the material quality and design consistently meet your expectations is the greatest compliment we could receive. Thank you for making us a part of your celebrations.

Rated 5 out of 5 stars

Great company

Great company, great service awesome products

8 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for recognizing our company, service, and products! Your support drives us to keep improving, and we look forward to delivering exceptional experiences for you.

Rated 5 out of 5 stars

Got a lot of good choices

Got a lot of good choices

5 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you so much for appreciating our wide range of choices! We're committed to offering customers a diverse array of exciting designs and are delighted this resonates with you. We look forward to continuing to bring you an ever-growing variety of stylish options.

Rated 5 out of 5 stars

Amazing

This was soo helpful hope it comes out great

4 November 2025
Unprompted review
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Reply from Drawelry

Thank you so much for your kind praise and trust! We're thrilled that our service proved so helpful and share your excitement for the final product. We hope the entire experience – from ordering to unboxing – continues to bring you delight!

Rated 5 out of 5 stars

Found exactly what I was looking for at…

Found exactly what I was looking for at a good price. Ordering was easy and I can’t wait to receive these. They are gifts for my co workers.

3 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your kind words! We're delighted you found the perfect items at a great price and enjoyed the easy ordering process. We're as excited as you are for the arrival of these specially chosen gifts and hope they bring joy to you and your coworkers!

Rated 4 out of 5 stars

Very fun ornament

The items to choose from were very fun and reasonably pticed. The site was very easy to use.

2 November 2025
Unprompted review
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Reply from Drawelry

Thank you for your positive feedback on our fun and reasonably priced ornaments! We're thrilled to hear you found our site easy to use and enjoyed the selection process. We'll continue striving to create a delightful shopping experience and look forward to welcoming you back soon!

Rated 5 out of 5 stars

Easy site

The website was very easy to navigate!

28 October 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you so much for your positive feedback on our website's ease of navigation! Creating a simple and intuitive browsing experience is always our goal, and we're delighted it provided you with such a pleasant and effortless experience. We look forward to continuing to offer you smooth and attentive service!

Rated 5 out of 5 stars

It was great be cause I got what I want…

It was great be cause I got what I want for myself

28 October 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for sharing your experience! We're thrilled that you found exactly what you wanted. Helping every customer discover their perfect choice is what drives us, and we look forward to continuing to bring you more satisfying selections.

Rated 4 out of 5 stars

it was really great an creative but it…

it was really great an creative but it did have few down sides

25 October 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your balanced feedback! We're thrilled you found our products creative and appreciate your honesty about the areas needing improvement. Your insights are invaluable for helping us grow, and we're committed to refining every detail of the customer experience.

Rated 5 out of 5 stars

great l;ove

24 October 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your wonderful feedback! We're absolutely thrilled to hear about your positive experience. Knowing that you're delighted with our products makes our day and motivates us to keep doing our best. We truly appreciate your support and look forward to serving you again soon.

Rated 1 out of 5 stars

Horribly quality

Horribly quality - don’t waste your money.

Product arrived eventually and was beautiful. Sadly the quality barely lasted 3 months which is out of their 60 days warranty. $100 necklace and tarnished and unwearable. Their response was quick but to give me a 15% discount on my next purchase. Why would I waste money on something that won’t last.

18 October 2025
Unprompted review
Drawelry logo

Reply from Drawelry

We're sorry to hear about your unsatisfactory shopping experience. For metal products, contact with water and hand soap may compromise their integrity, so we recommend removing all jewelry before showering or cleaning. Detailed jewelry care instructions are available at the bottom of our website. Please provide your order number so we can better understand the situation and assist you accordingly. Thank you for your understanding.

Rated 5 out of 5 stars

Beautiful products easy cheackout

Beautiful products easy cheackout

18 October 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you so much for your wonderful feedback! We are thrilled to hear that you love our products and found the checkout process easy. Your satisfaction is our top priority. We look forward to serving you again soon!

Rated 5 out of 5 stars

Trusted seller..this is my 2nd order…

Trusted seller..this is my 2nd order where another seller no update about my purchase.

4 October 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your continued trust and for choosing us again for your second order! We truly value your loyalty and are committed to providing reliable service and timely updates for your purchase. It's our pleasure to serve dedicated customers like you, and we look forward to delivering another positive experience.

Rated 5 out of 5 stars

So far ordering the personalized cross…

So far ordering the personalized cross pendant was a good experience, directions were easy. I’m excited to see the final result. This gift will be perfect for my dear friend who just lost her young, healthy husband. No words can give comfort so I’m hoping this cross with his name on it will.
Karen k

30 September 2025
Unprompted review
Drawelry logo

Reply from Drawelry

We are deeply moved by your trust in choosing a personalized cross pendant during this difficult time. It is a true honor to help you create such a meaningful tribute. Our team is handling your order with special care and we sincerely hope this piece will bring a measure of comfort to your friend. Thank you for allowing us to be part of this heartfelt gesture.

Rated 5 out of 5 stars

Ordering process was easy

Ordering process was easy. I’ll come back once I receive my item.

8 September 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for highlighting our easy ordering process! We're thrilled you had a smooth experience and can't wait for you to receive your item. Your trust means everything to us, and we look forward to serving you again soon.

Rated 5 out of 5 stars

Very use friendly

5 September 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your positive feedback! We're delighted to hear that you found our platform user-friendly. Your satisfaction is our greatest motivation, and we look forward to serving you again soon.

Rated 4 out of 5 stars

Okay Fine!@

3 September 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for taking the time to share your feedback with us. We’re glad to hear your experience met expectations and appreciate your support. We hope to continue delivering quality service for you in the future.

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