Dreem Health Sleep Clinic Reviews 

190
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 183 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being kind, knowledgeable, and attentive, making them feel heard and cared for. People also highlight the smooth and easy user experience, appreciating the convenience of at-home testing and virtual appointments. The service is frequently described as efficient, with quick results and clear, comprehensive explanations from providers. However, some customers also noted concerns regarding the product approach. A minority of people felt the company primarily focused on selling CPAP devices or services they offered, rather than thoroughly exploring other potential causes for sleep issues. Some reviewers mentioned feeling pushed towards a specific device without sufficient alternatives.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, kindness, and... See more

User experience

People report positive experiences with user experience, finding the overall process smooth, easy, and... See more

Service

Clients share positive opinions on service, with many reviewers praising the ease of the sleep study process... See more

Customer service

Reviewers mention positive feedback about customer service, with many feeling cared for and listened to by... See more

Product

Users describe ambiguous interactions with the product, with many appreciating the ease of the at-home sleep... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Talking with Mary Beth Willis felt like talking to a well informed friend. She is so kind and knowledgeable. Looking forward to seeing my test results and discussing them with her. Thank you so much f... See more

Company replied

Rated 5 out of 5 stars

It was a good experience all around. The sessions were helpful and insightful, and the sleep study was really valuable, especially because it had 2 nights of data. I've made some adjustments to my eve... See more

Company replied

Rated 5 out of 5 stars

Kaitlyn has been amazing. From day 1 she listened to my concerns, answered all of my questions, and really made me feel heard. I now have answers I’ve been seeking for months and feel optimistic about... See more

Company replied

Rated 5 out of 5 stars

I left my appointment more educated, more hopeful, and happy to know someone out there understands and can sympathize with where I’m at in life. My telehealth Dr asked me all the right questions, pati... See more

Company replied


Company details

  1. Sleep Clinic

Written by the company

Dreem Health is a 100% virtual sleep clinic designed to make getting a diagnosis and treatment for sleep disorders as easy as possible. Meet with a licensed sleep specialist online, take a home sleep test in your own bed, and get a treatment plan that fits your life. Available nationwide, Dreem Health’s services are covered by most major insurance plans or available for self-pay. From sleep apnea and snoring to insomnia and daytime sleepiness, we’re here to help you sleep better and wake up ready for life.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

190 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(190)

183 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent and timely service

For some reason, the Department of Motor Vehicles threatened me with the revocation of my license due to having been diagnosed with sleep apnea 26 years ago. I tried getting an appointment with a sleep doctor, but they were unhelpful in working expeditiously to beat the deadline of the revocation. I just happened to find free health online and gave them a try. They immediately set me up with a wonderful healthcare provider, and I was tested within no time at all. I used their home sleep study and received the results that I do NOT have sleep apnea after all. They are providing me with the necessary proof to show the DMV that I am fit to drive. I highly recommend dreemhealth!!

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Very convenient and informative at home…

Very convenient and informative at home sleep study. The device is easy to use and you don’t even feel it at night. My Sleep nurse practitioner was great at reviewing the results with me and gave me actionable insights for how to improve my sleep.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Experience by all!!!

I totally feel so cherished to have medical people by my side at all hours and days of the week. They all treated me with full respect. That meant so much me to me.

I highly wanna congratulate Jamilia Battle, and the two Amy’s. One from DreamHealth and one from United Health Care.

25 March 2026
Unprompted review
Rated 1 out of 5 stars

Charged after cancelling our appointment

We scheduled an appointment for my husband and received a quote since we are self pay. Since you cannot talk to an actual person, we did a bit more research. We realized that an in home sleep study is not the best fit for him since he has some lung issues. I clicked the "Cancel" button 24 hours before the 3/9 appointment. As I was looking at my HSA card the charge went though. I have not been able to get in touch via the phone or via email to speak to someone about this charge. I would be very leary about scheduling an appointment with this company. Seems like a scam to me once they have you HSA card information it is a gurateend charge on their part.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent services

This Honestly has been the easiest Journey I have ever encountered for a diagnosis. If anyone that is in need of assistance in Sleep study this is the Go to! Especially for commercial Drivers! Stay Blessed Thank you Dreem Health

17 March 2026
Unprompted review
Rated 3 out of 5 stars

Low quality data + expensive = not worth it.

I have struggled with sleep for all of my adult life (many of you reading this review probably have a similar experience). I've tried every sleep medicine, supplement, hack, etc. I've also tried a majority of sleep trackers on the market, and been largely disappointed at the data that is clearly wrong. (I remember I was grocery shopping at 2am one night when I couldn't sleep and I looked down at the sleep tracker I was wearing that told me I was in deep sleep at the time. Ha!).

So I was excited to get 1.) a medical grade sleep study done and 2.) have this data reviewed by a doctor!

Unfortunately, it was more of the same as Dreem's sleep tracker provided data that was wrong. Not slightly wrong; it said I was asleep when I was up doing chores. If Dreem's monitor can't even tell the difference between wake and sleep, I certainly don't trust it for more nuanced data like sleep architecture, sleep apnea events, etc.

Perhaps most disappointing was that my sleep doctor wouldn't listen to me and/or didn't believe me when I told her that the data was wrong.

And pricing seemed high for the quality of data collection tools provided (a disposable pulse oximeter and an adhesive chest sensor). Advertised as a $199 sleep study, it ends up being $500 after the required virtual visits before and after the study.

Summary? As the title says: low quality data + expensive = not worth it.

8 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience!

The ease of the whole process was amazing. Very clear instructions and my session was great. I was listened to and felt very comfortable and it was a very informative process also. Honestly very impressed with the whole thing and I highly recommend!

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Madison Sanger

Madison Sanger, I need to have access to the results of my sleep study! Can you please get me a copy of those results? Thanks, Russell Messmore

6 March 2026
Unprompted review

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