Talking with Mary Beth Willis felt like talking to a well informed friend. She is so kind and knowledgeable. Looking forward to seeing my test results and discussing them with her. Thank you so much f... See more
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Dreem Health is a 100% virtual sleep clinic designed to make getting a diagnosis and treatment for sleep disorders as easy as possible. Meet with a licensed sleep specialist online, take a home sleep test in your own bed, and get a treatment plan that fits your life. Available nationwide, Dreem Health’s services are covered by most major insurance plans or available for self-pay. From sleep apnea and snoring to insomnia and daytime sleepiness, we’re here to help you sleep better and wake up ready for life.
United States
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Replied to 80% of negative reviews
Typically replies within 2 weeks
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Very helpful and I’m glad to experience the care I received. Super grateful for Ty his opportunity

Reply from Dreem Health Sleep Clinic
The whole process was frictionless and amazing. The digital experience enhanced the engagement by guiding the customer through a specific and easy to understand journey. The providers were engaging and brilliant. The device was surprisingly unobtrusive and the shipping was super smooth. This is how healthcare should be managed when you do not have to be in-person!! Keep up the great work and teach other medical specialities this great model. Cheers!

Reply from Dreem Health Sleep Clinic
The whole process was very easy and it was nice to not have to be hooked up to all kinds of wires and stuff. Karen was great. The only reason I gave 4 stars was the adhesive for the sensor irritated my skin and I had a red mark after removing it.

Reply from Dreem Health Sleep Clinic
Both the human and digital interfaces are great as was the one day device that enabled me to keep my beard!! Brandi, in particular, was incredibly helpful, explaining options and the recorded sleep data. Should I need followup at some time, I will definitely contact her again!

Reply from Dreem Health Sleep Clinic
Easy scheduling, efficient communication, and a thoughtful staff made this a great experience.
NP Rachel Miller was fantastic and supported me throughout the process. Thanks!

Reply from Dreem Health Sleep Clinic
Julie was great she made the process easy and she was nice and knowledgeable great experience.

Reply from Dreem Health Sleep Clinic
Great advice and follow-up, answers to every question and a very easy to navigate system.

Reply from Dreem Health Sleep Clinic
Matched the right therapist to the patient.
Everything was made easy and the doctor took the time to listen and explain everything

Reply from Dreem Health Sleep Clinic
Nikkie Tiwana was really good with letting me understand what I needed to know and very helpful.

Reply from Dreem Health Sleep Clinic
It was easy and simple to take the test.The Nurse Practitioner was very helpful and explained everything very well.

Reply from Dreem Health Sleep Clinic
Brandi is awesome. She’s a great listener, explainer and problem solver.
I would love to work with her anytime!

Reply from Dreem Health Sleep Clinic
It was very easy to schedule an appointment and my practioner was very knowledgable. My issue is that Dreem markets itself to help people with sleep issues/disorders, Usually, these patients require special medication that often involve meds like vyvanse and adderral. The practictioner made it clear at the beginning of the call that Dreem is unable to prescribe these medications. How can they market themselves as as sleep medicine doctors - yet they are unable to prescribe the very types of medicine sleep disorders require? Again - very nice and professional - but a complete waste of time if you are looking for help with a true sleep disorder.

Reply from Dreem Health Sleep Clinic
Very helpful and explained the results clearly.

Reply from Dreem Health Sleep Clinic
Jack did an excellent job explaining how to use the apparatus as well as my results.

Reply from Dreem Health Sleep Clinic
The sleep test was so easy compared to the one I had 15 years ago. The follow up with the Nurse was a very pleasant and informative process. I highly recommend Dreem Health Sleep!

Reply from Dreem Health Sleep Clinic
The process took over 6 weeks, they dont answer the phone most of the time AND to be especially rude they are charging me for a second test without disclosing it would be an additional fee. Not paying that charge. Lousy service
Communication. Report not sent to my doctor. Not hearing back on setting up machine. Very frustrating. I would not recommend this service to anyone. Beverly Slaughter
Dr Andrea has been very easy to work with and full of helpful information. I appreciate that she was willing to talk over different interventions for my sleep apnea, not just push a CPAP.
I was not crazy about the app, but am learning to work with it. We did decide to go with a CPAP and Dr Andrea said that I would be hearing from a company about that--but I am unsure which company, how they will contact me and how long it will take.
The service provided was clear and thorough. The app is super easy and the appointments through telehealth are flexible with my work schedule. I really needed help with my sleep health and Dreem has been a godsend.
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