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Review summary

Created with AI, based on recent reviews

Considering 155 reviews, reviewers had a great experience with this company. Customers are consistently impressed with the quality and craftsmanship of the products, often describing them as beautiful, sparkling, and durable. Many appreciate the elegant packaging and the overall presentation of their orders. The customer service is frequently highlighted as excellent, with people noting the team's helpfulness, fast responses, and willingness to assist with issues like size exchanges. Reviewers also praise the fast shipping and delivery, making the entire purchasing process smooth and efficient. However, some customers experienced issues with their orders, including receiving broken items or products that quickly deteriorated, such as chains rusting or turning green. There were also instances where customers reported problems with delivery, such as packages being sent to the wrong address or not arriving at all. A few people also mentioned difficulties with customer service responsiveness when trying to resolve these issues, particularly regarding refunds or replacements for faulty items.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting its aesthetic appeal, quality, and... See more

Quality

People report positive experiences with quality. Many customers praise the excellent craftsmanship,... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the team's responsiveness,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast shipping and... See more

Order

Reviewers mention ambiguous feedback about order. Many customers express satisfaction with their orders,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Idk if I gotta be professional n all but they real mfs. Got a gorgeous lookin piece. Was trippin ab the size a bit. Placed n order n changed my mind later. Emailed them, said they couldn’t change anyt... See more

Company replied

Rated 5 out of 5 stars

When I unboxed my Drippy moissanite studs, I couldnt believe how brilliant they looked. I even used a friends diamond tester as a joke, and they passed. we were all blown away. Its been a month of wea... See more

Rated 5 out of 5 stars

I’ve never seen such good craftsmanship in a product before, no joke. I’m not getting paid for this, but I’m really impressed with the quality of the product. I’m also very satisfied with the way it w... See more

Rated 5 out of 5 stars

You are safe! I purchased two tennis necklaces in different lengths and sizes, as well as a cross pendant, and I couldn’t be happier with my choice. The necklaces come with a lifetime guarantee, whic... See more

Company replied


Company details

  1. Jewellery shop

Written by the company

International brand DRIPPY is created in Amsterdam, but inspired by multiple cultures. With our motto, Dare to Drip , we aspire you to show the world your inner shine. We exist to express that inner shine through high quality handcrafted jewelry. DRIPPY. – Dare to Drip.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Very unsecured lock you lose it in a day

20 April 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey Maximus,

Thank you for your feedback and we’re really sorry to hear about your experience.

We’d be happy to take a closer look at this for you. Please feel free to contact us at info@drippy.amsterdam, and our team will review your case and assist you further.

Rated 5 out of 5 stars

Service is great the response is very…

Service is great the response is very fast and super nice quality👌🏼

16 April 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey Frank,

Thank you so much for your kind words! 😊 We’re glad you’re happy with the service and the quality. Enjoy your piece! 👌🏼✨

Rated 5 out of 5 stars

Bought a moissanite chain from drippy…

Bought a moissanite chain from drippy earlier and the quality and looks of it amazing. Just ordered a bracelet now

16 April 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey Thomas,

Thank you so much for your support! 😊 We’re really glad you love the moissanite chain. Can’t wait for you to receive your new bracelet! ✨

Rated 5 out of 5 stars

🤩🤩🤩🤩🤩 👌

🤩🤩🤩🤩🤩 👌
They are just the best… always happy shopping for them.. quality is 👌

14 April 2026
Unprompted review
Drippy logo

Reply from Drippy

hey Catherine, Thank you so much, that means a lot to us 😊
Always happy to have you and enjoy your pieces! 🙌

Rated 5 out of 5 stars

Beautiful bracelet fast delivery…

Beautiful bracelet fast delivery quality beyond expectations will buy again⭐️⭐️⭐️⭐️⭐️😎👍

12 April 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey Patrick! Thank you so much, we really appreciate it 😊
Glad you love it and enjoy your bracelet and see you again soon!

Rated 5 out of 5 stars

the bracelet is freat i am wearing it…

the bracelet is freat i am wearing it all the time and it still has not ripped even though its hair thin the chain.

28 February 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey!

Thank you so much for the kind words. We really appreciate you taking the time to share this 😊

We’re glad to hear you’re enjoying the bracelet and that it’s holding up well, even with daily wear. That’s exactly what we aim for!

If you ever need anything or want to add more pieces to your collection, we’ve got you 💧

Rated 5 out of 5 stars

Beautiful!

Beautiful!! Great customer service

2 April 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey Louise! Thank you so much for your kind words.

We’re glad you had a great experience with our customer service. If you ever need anything in the future, we’re always here to help. Enjoy your pieces and stay drippy 💧

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Top service!

A minor defect in my 5mm tennis armband was resolved excellently by the very understanding and quick-responding customer service. The armband was replaced with a new one free of charge. Truly great service, Drippy!

27 March 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey Anoniem! Really appreciate this and glad we could get that sorted quickly for you 🙏

Happy to hear you’re enjoying the new bracelet and that everything worked out smoothly. Means a lot! If you ever need anything, we’ve got you!

Rated 5 out of 5 stars

Amazing support and product

My order was delayed because of the carrier having delays and the support was nice enough to send a replacement for the lost order. Build quality is amazing and support is super friendly and forthcoming.

26 March 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey Manuel! Really appreciate this and we're glad we could get that sorted for you 🙏 Happy to hear you’re loving the quality and had a good experience with support. Means a lot!

If you ever need anything, we’ve got you 😊

Rated 5 out of 5 stars

Actual Real Sh*

Idk if I gotta be professional n all but they real mfs. Got a gorgeous lookin piece. Was trippin ab the size a bit. Placed n order n changed my mind later. Emailed them, said they couldn’t change anything but they’d setup the replacement process beforehand so that everything’d move as smoothly as possible FOR ME once my order arrived. Turned out the size I picked originally was damn perfect but that’s sum dedication brother. Ong the piece real. No plastic nothin. Honestly I’d recommend 💯

3 March 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey Raven! We really appreciate you taking the time to share this. It truly made our day 😄

Glad everything worked out with the size and that you’re happy with the piece. That’s exactly the experience we aim for. Enjoy it, and if you ever need anything, we’ve got you 🤝

Rated 5 out of 5 stars

Really attentive and ready to help.

Really attentive and ready to help.

16 March 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey Xavier! Thank you so much for your kind words. We really appreciate it! We’re glad to hear you had a positive experience with our team.

If you ever need anything, we’re always here to help.

Rated 1 out of 5 stars

SCAM DO NOT ORDER!

SCAM DO NOT ORDER!
I ordered in November 2025, chased the order until March 2026… it still hasn’t arrived. Asked for refund, No refund given.

17 March 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey Pocket! We’re really sorry to hear this and understand your frustration.

At the moment, we’re unable to locate any order or previous contact based on this review. Please email us at info@drippy.amsterdam with your order number, name, and email used so we can check this properly and resolve it for you as soon as possible.

Rated 5 out of 5 stars

Wrong order came but they changed it…

Wrong order came but they changed it and send me the right one very fast and without any extra charges

16 March 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey Nikiforos! Thank you so much for your feedback!

We’re really glad we could quickly fix the mix-up and get the correct item to you without any hassle. Enjoy your piece, and we truly appreciate your support! ✨

Rated 5 out of 5 stars

Really happy with my order

Really happy with my order from Drippy Amsterdam.The golden moissanite studs look clean and have a nice shine in the light. The delivery was on time and the earrings were exactly like in the pictures. Would definitely order again.

30 January 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey Devano!

Thank you so much for your wonderful review! We’re really happy to hear that you love the moissanite studs and that everything arrived just as expected. It means a lot to us that you’d order again. Enjoy the shine! ✨

Rated 5 out of 5 stars

Super product

Super product, speedy delivery, lovely packaging. I bought this to hold me real diamonds on as they have become too big for me. The drippy ring enhances the others and I feel a million bucks !

21 February 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey! Thank you so much for your kind words!

We’re really happy to hear that you love the ring and that it pairs so beautifully with your diamonds. It means a lot to us that you had a great experience with the product, delivery, and packaging. Enjoy your shine! ✨

Rated 5 out of 5 stars

Excellent…!!!!!

Excellent…!!!!!

3 March 2026
Unprompted review
Drippy logo

Reply from Drippy

Hey! Thank you so much for your review! We’re really happy to hear that you had an excellent experience with us. We truly appreciate your support and hope you enjoy your piece!

Rated 5 out of 5 stars

Beautiful product, amazing customer service!

I honestly can’t recommend this company highly enough! The product I received is absolutely beautiful. I initially ordered the wrong ring size and needed to exchange it, and the entire process was seamless. Their customer service is truly second to none - something that’s increasingly rare these days! A special shoutout to Charm for being so helpful and professional :-)

3 March 2026
Unprompted review
Drippy logo

Reply from Drippy

Thank you so much for your wonderful review, Clodagh! We’re really happy to hear that you love the ring and that the exchange process went smoothly for you. Your kind words truly mean a lot to us. Enjoy your piece, and we hope to see you again at Drippy! ✨

Charm,

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