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Review summary

Created with AI, based on recent reviews

Evaluating 157 reviews, reviewers had a great experience with this company. Customers consistently praise the product quality, describing items as beautiful, shiny, and well-crafted, often exceeding expectations and receiving many compliments. Many are impressed with the elegant packaging and the overall presentation, noting that products arrive well-protected and look even better than in photos. The customer service is frequently highlighted as excellent, with people appreciating the fast, helpful, and responsive support, especially when dealing with exchanges or issues. However, some customers also noted issues with product durability, reporting items breaking, rusting, or fading shortly after purchase. There were also occasional complaints about delivery times being longer than expected or packages not arriving as scheduled, with some experiencing difficulties in resolving these issues with customer support.

What people talk about most

Product

Consumers find product quality to be positive, with many praising the items as amazing, beautiful, and of... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the great quality of... See more

Customer service

Customers had positive experiences with customer service, often describing it as top-quality, amazing, and... See more

Order

Users describe ambiguous interactions with order, with some expressing satisfaction with the ordering... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought the tennis bracelet as a christmas gift. It was beautiful and shined amaizingly, but unfortunetly the closing mechanism was poor and my boyfriend lost it. We were very disapointed but it is wha... See more

Company replied

Rated 5 out of 5 stars

Idk if I gotta be professional n all but they real mfs. Got a gorgeous lookin piece. Was trippin ab the size a bit. Placed n order n changed my mind later. Emailed them, said they couldn’t change anyt... See more

Company replied

Rated 5 out of 5 stars

You are safe! I purchased two tennis necklaces in different lengths and sizes, as well as a cross pendant, and I couldn’t be happier with my choice. The necklaces come with a lifetime guarantee, whic... See more

Company replied

Rated 5 out of 5 stars

When I unboxed my Drippy moissanite studs, I couldnt believe how brilliant they looked. I even used a friends diamond tester as a joke, and they passed. we were all blown away. Its been a month of wea... See more


Company details

  1. Jewellery shop

Written by the company

International brand DRIPPY is created in Amsterdam, but inspired by multiple cultures. With our motto, Dare to Drip , we aspire you to show the world your inner shine. We exist to express that inner shine through high quality handcrafted jewelry. DRIPPY. – Dare to Drip.


Contact info

4.1

Great

TrustScore 4 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Insane sparkle

When I unboxed my Drippy moissanite studs, I couldnt believe how brilliant they looked. I even used a friends diamond tester as a joke, and they passed. we were all blown away. Its been a month of wearing them almost every day, and they still have that insane sparkle. Ive had cheaper pieces in the past that started dulling after a week, but not these. Props to Drippy for delivering legit quality that doesnt break the bank. Definitely setting my sights on a bracelet next.

2 July 2025
Unprompted review
Rated 1 out of 5 stars

Bad experience

I bought a bracelet for me and my friend. Mine broke in two weeks and the “warranty” doesn’t apply to it. And my friends bracelet faded from gold to bronze and made her wrist green. Drippy is such bad quality and overpriced. Also the costumer service is useless.

19 July 2025
Unprompted review
Rated 5 out of 5 stars

Great

Nice products, very decent price and quality, beautifully packaged and quick shipped.

16 July 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Sam!

Thank you so much for the wonderful feedback! 🙌

We're thrilled to hear you’re happy with the quality, pricing, packaging, and fast shipping, that’s exactly the experience we aim to deliver. Your support means a lot to us.

Enjoy your new pieces and thanks for being part of the Drippy family!

Rated 5 out of 5 stars

Smooth shopping experience and great…

Smooth shopping experience and great customer service!

9 July 2025
Unprompted review
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Reply from Drippy

Thank you so much, Anitabos! 🙌

We're happy to hear that your shopping experience was smooth and that our customer service met your expectations. We always aim to make every step, from browsing to delivery, feel seamless and personal. Appreciate the support!

We look forward to serving you again! 😊

Rated 5 out of 5 stars

Excellent!

The customer service and contact with Drippy is excellent. I’ve recently bought the rope 3mm chain, franco chain and rope bracelet 3mm. They are a perfect fit and an nice add to my collection. I’m very satisfied with the quality of these items! Favourite store from now on!

9 July 2025
Unprompted review
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Reply from Drippy

Hello Asaf!

Thank you so much for the amazing feedback! 🙌

We're thrilled to hear you're loving your new pieces, the rope and franco chains paired with the bracelet make a timeless combo. It means the world to us that you’re satisfied with the fit, quality, and our customer service. Knowing we’ve earned a spot as your favorite store is the ultimate compliment.

Welcome to the Drippy family!

Rated 5 out of 5 stars

I love the bracelets and the ring that…

I love the bracelets and the ring that i ordered.
Its beautiful and i got lovely comments from my family and friends.

20 June 2025
Unprompted review
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Reply from Drippy

Hey MJ!

Thank you so much for the kind words! 🙌

We're thrilled to hear you're loving your bracelets and ring, it means a lot to know they’re turning heads and getting compliments from your loved ones!

That’s exactly the kind of reaction we hope our pieces bring. Enjoy every moment wearing them, and thanks for being part of the Drippy family!

Rated 5 out of 5 stars

Shiny, durable, and lifetime warranty!!.

The items are just good looking, shiny and durable, the item you buy comes with a very neat package to keep it in.
Very good customer service, and lifetime warranty!!, what else do you want from a store!!?
Highly recommended.

17 June 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Basil!

Wow! Thank you for such an amazing review!

We're so glad you're loving the shine, durability, and sleek packaging. Our team puts a lot of heart into every detail, from product quality to customer service, so hearing this means the world to us.

And yes, that lifetime warranty is our way of making sure you're covered long-term. We appreciate the recommendation more than you know!

We look forward to serving you again! 😊

Rated 5 out of 5 stars

excellent....!!!!!

18 June 2025
Unprompted review
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Reply from Drippy

Hey Evdokia!

Thank you so much! 🙌 We love the energy, your support means everything to us! So glad you had an excellent experience.

Can’t wait to have you back for more!

Rated 1 out of 5 stars

I ordered an item and it never arrived

I ordered an item and it never arrived, I sent an email asking why the item wasn't moving and their response was to contact the shipping company so I did and the shipping company replied that they had the shipping label ordered but they never received the item that was supposed to be sent. So at the end I had to make a complain to the method I used to pay for the item so they didn't release the payment and after that Drippy was offering me store credit as a refund which I declined. I think the customer service was poor and the fact that they just didn't handle the item to the shipping company was careless and if I didn't contact the shipping company I would have lost more time and my money.

19 May 2025
Unprompted review
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Reply from Drippy

We’re truly sorry for the inconvenience and frustration this situation caused.

While we do everything we can to ensure smooth deliveries, once the package is handed over, transit is unfortunately beyond our control.

In this case, the item was lost during shipping, and we completely understand how upsetting that can be. We can confirm that your order was fully refunded on June 3rd.

We appreciate your patience throughout the process and hope we’ll have the chance to provide you with a better experience in the future. 🙏

Rated 5 out of 5 stars

10/10

It was very easy to purchase and customer service is great

8 May 2025
Unprompted review
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Reply from Drippy

Hey Irene!

Thank you so much for the kind words!

We're glad to hear the buying process was smooth and that our customer service team took good care of you. Making your experience easy and enjoyable is what we’re all about.

Appreciate your support! 😊

Rated 5 out of 5 stars

Drippy amsterdam

Very fast delivery , good and nice quality! I love it ! Worth the money for sure !

2 June 2025
Unprompted review
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Reply from Drippy

Thank you so much for the amazing feedback, Dina!

We’re thrilled to hear you loved the fast delivery and the quality of your piece. Knowing it felt worth every penny means everything to us, that’s exactly the experience we aim to deliver.

Thanks for being part of the Drippy family, we look forward to serving you again! 😊

Rated 1 out of 5 stars

Broken Replacemt

Recieved a broken replacement for an already broken bracelet. Extremely poor customer service still no response from their team.

28 May 2025
Unprompted review
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Reply from Drippy

Hey Lorenzo!

We’re really sorry to hear about your experience; that’s absolutely not the standard we strive for.

We always want our customers to be happy with their pieces, and situations like this are disappointing for both sides and would like to get in touch with you about your concern.

However, you didn’t respond to our request within the 3-day period about your order details; therefore, we are unable to assist you further.

If you place an order with us, please kindly contact our Customer Care with the order details in question so we can sort things out for you.

Looking forward to your response! 🙏




Rated 5 out of 5 stars

Good quality

28 May 2025
Unprompted review
Drippy logo

Reply from Drippy

Thank you for the kind words, Mehrshad! 🙌 We’re so glad to hear you’re happy with the quality, it’s something we put a lot of care and attention into. From the materials we use to the craftsmanship behind every piece, our goal is to deliver jewelry that not only looks great but also stands the test of time. It means a lot to know it’s meeting your expectations.

Thanks for choosing Drippy, we truly appreciate your support! 😊

Rated 5 out of 5 stars

Perfect service

Perfect service. Excellent quality. Speedy delivery. Would highly recommend

1 May 2025
Unprompted review
Drippy logo

Reply from Drippy

Thank you so much for the 5-star review, Robbie! 🙌 We're thrilled to hear that the service, quality, and delivery all hit the mark. Your recommendation means the world to us, thank you for being a part of the Drippy family!

We look forward to serving you again! 😊

Rated 1 out of 5 stars

disappointing customer service

Unfortunately, their customer service department is not very responsive. I have not received two shipments and requested a refund but needless to say the refund is not being processed and I’m not seeing any activity from their customer service department. Very disappointing having to chase my credit card company to chase them.

23 May 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Thomas!

We’re truly sorry for the frustration you’ve experienced. After checking your case, we can confirm that your order was returned to sender (RTS), and we’ve been reaching out via email to resolve the issue, but unfortunately, we haven’t received a response.

Since we didn’t hear back, a full refund has already been processed. Please check your email (including spam/junk folders) for our messages. We’re always here to help and want to make sure everything is fully resolved for you.

If there's anything we can do to assist you further, please don't hesitate to reach out through email and social media accounts, we’d be happy to help! 😊

Rated 5 out of 5 stars

I am very happy with the products I…

I am very happy with the products I ordered.

22 April 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Yuliiya!

That’s amazing to hear, thank you! 🙌 We’re so glad you’re happy with your order. Your satisfaction means everything to us, and we can’t wait to have you back for more pieces.

Thanks for choosing Drippy and we look forward to serving you again! 😊

Rated 5 out of 5 stars

Great products and Great Quality!

14 May 2025
Unprompted review
Drippy logo

Reply from Drippy

Thank you so much for the amazing feedback, Sinan! 🙌 We're beyond happy to hear that you're loving the products and impressed with the quality.

At Drippy, we put a lot of care into crafting pieces that not only look stunning but also last, and it means the world to know that’s coming through.

Your support keeps us going, and we can’t wait to keep delivering that same level of excellence with every piece.

We look forward to serving you again! 😊

Rated 5 out of 5 stars

Great juwelier

high end guality juwelier with great packing

11 May 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Leon!

Thank you for your 5star review! 🙌 We’re thrilled to hear you’re enjoying the high-end quality and our signature packaging. We put care into every detail to make sure you get the full Drippy experience.

We look forward to serving you again! 😊

Rated 5 out of 5 stars

Drippy Amsterdam the best company for all of your drippy jewelry!

Drippy Amsterdam has an absolute great service. The delivery was even faster than expected and the packaging was amazing!! 10/10, for the warranty for all of my new products. Would definitely recommend getting your jewelry here. Would absolutely order again!

19 April 2025
Unprompted review
Drippy logo

Reply from Drippy

Hello Chav!

Thank you so much for the incredible feedback! 🙏

We're thrilled to hear that everything from the delivery speed to the packaging and service exceeded your expectations. Making sure our customers feel confident with their purchases, including the warranty is a top priority for us.

We truly appreciate your recommendation and can’t wait to have you back for your next order.

Thanks for being part of the Drippy family! 🙏

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