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Review summary

Created with AI, based on recent reviews

Evaluating 157 reviews, reviewers had a great experience with this company. Customers consistently praise the product quality, describing items as beautiful, shiny, and well-crafted, often exceeding expectations and receiving many compliments. Many are impressed with the elegant packaging and the overall presentation, noting that products arrive well-protected and look even better than in photos. The customer service is frequently highlighted as excellent, with people appreciating the fast, helpful, and responsive support, especially when dealing with exchanges or issues. However, some customers also noted issues with product durability, reporting items breaking, rusting, or fading shortly after purchase. There were also occasional complaints about delivery times being longer than expected or packages not arriving as scheduled, with some experiencing difficulties in resolving these issues with customer support.

What people talk about most

Product

Consumers find product quality to be positive, with many praising the items as amazing, beautiful, and of... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the great quality of... See more

Customer service

Customers had positive experiences with customer service, often describing it as top-quality, amazing, and... See more

Order

Users describe ambiguous interactions with order, with some expressing satisfaction with the ordering... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought the tennis bracelet as a christmas gift. It was beautiful and shined amaizingly, but unfortunetly the closing mechanism was poor and my boyfriend lost it. We were very disapointed but it is wha... See more

Company replied

Rated 5 out of 5 stars

Idk if I gotta be professional n all but they real mfs. Got a gorgeous lookin piece. Was trippin ab the size a bit. Placed n order n changed my mind later. Emailed them, said they couldn’t change anyt... See more

Company replied

Rated 5 out of 5 stars

You are safe! I purchased two tennis necklaces in different lengths and sizes, as well as a cross pendant, and I couldn’t be happier with my choice. The necklaces come with a lifetime guarantee, whic... See more

Company replied

Rated 5 out of 5 stars

When I unboxed my Drippy moissanite studs, I couldnt believe how brilliant they looked. I even used a friends diamond tester as a joke, and they passed. we were all blown away. Its been a month of wea... See more


Company details

  1. Jewellery shop

Written by the company

International brand DRIPPY is created in Amsterdam, but inspired by multiple cultures. With our motto, Dare to Drip , we aspire you to show the world your inner shine. We exist to express that inner shine through high quality handcrafted jewelry. DRIPPY. – Dare to Drip.


Contact info

4.1

Great

TrustScore 4 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great juwelier

high end guality juwelier with great packing

11 May 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Leon!

Thank you for your 5star review! 🙌 We’re thrilled to hear you’re enjoying the high-end quality and our signature packaging. We put care into every detail to make sure you get the full Drippy experience.

We look forward to serving you again! 😊

Rated 5 out of 5 stars

Drippy Amsterdam the best company for all of your drippy jewelry!

Drippy Amsterdam has an absolute great service. The delivery was even faster than expected and the packaging was amazing!! 10/10, for the warranty for all of my new products. Would definitely recommend getting your jewelry here. Would absolutely order again!

19 April 2025
Unprompted review
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Reply from Drippy

Hello Chav!

Thank you so much for the incredible feedback! 🙏

We're thrilled to hear that everything from the delivery speed to the packaging and service exceeded your expectations. Making sure our customers feel confident with their purchases, including the warranty is a top priority for us.

We truly appreciate your recommendation and can’t wait to have you back for your next order.

Thanks for being part of the Drippy family! 🙏

Rated 5 out of 5 stars

Great delivery presentation

Great delivery presentation

26 April 2025
Unprompted review
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Reply from Drippy

Thank you so much Jerrel! 🙌

We believe the unboxing experience should feel just as special as the jewelry itself. So glad you enjoyed the presentation!

We appreciate you choosing Drippy and we look forward to serving you again! 😊

Rated 5 out of 5 stars

Sam is the best 💪🏼

21 April 2025
Unprompted review
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Reply from Drippy

We couldn’t agree more! Sam really is the best! 💪🏼

We're lucky to have such a dedicated team member making sure our customers are taken care of.

Thanks for the shoutout! 🙌

Rated 5 out of 5 stars

Wonderful customer service and great…

Wonderful customer service and great response time! Will most definitely purchase with them again!

1 April 2025
Unprompted review
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Reply from Drippy

That means a lot to us! Thank you, Agustin! 🙌

We’re so glad you had a great experience with our team. Fast, helpful service is something we really care about, and we can’t wait to have you back for your next purchase. Appreciate the love!

We look forward to serving you again! 😊

Rated 1 out of 5 stars

I love the designs

I love the designs, and I was very pleased with my order. However, I tried the chain and the pendant on the day I got it in the mail. I then hung it up on a mannequin, and when i woke up, the chain had snapped. Unfortunately, I couldn't return it nor get a new chain

28 March 2025
Unprompted review
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Reply from Drippy

Hey Macho!

We’re really sorry to hear about your experience! it’s definitely not the standard we strive for!

We always want our customers to be happy with their pieces, and situations like this are disappointing for both sides and would like to get in touch with you about your concern.

However, you didn’t respond to our request within the 3-day period about your order details; therefore, we are unable to assist you further.

If you place an order with us, please kindly contact our Customer Care with the order details in question so we can sort things out for you.

Looking forward to your response! 🙏



Rated 5 out of 5 stars

Best Online shop ever

I ordered the piece the day before yesterday and it arrived today. I am more than satisfied with the packaging and the piece is a real eye-catcher. I will definitely order there more often. The customer service was always ready with an answer to my questions and I felt respected in the role of the customer. Thank you Drippy

28 March 2025
Unprompted review
Drippy logo

Reply from Drippy

Wow, we’re so happy to hear this, Niclas! 🙌 Fast delivery, eye-catching pieces, and making our customers feel valued, that’s exactly what we aim for! It means a lot to know you’re more than satisfied, and we can’t wait to have you back for your next order.

Thanks for trusting Drippy Amsterdam! We’ve got you covered! 😊

Rated 5 out of 5 stars

Just the best

Just the best, been a customer for a couple of years now and ive never had any problems

15 March 2025
Unprompted review
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Reply from Drippy

Love to hear that, Viktor! 🙌 We appreciate your loyalty and are glad you’ve had a smooth experience with Drippy.

We look forward to serving you again! 😊

Rated 5 out of 5 stars

The customer service was excellent

The customer service was excellent! I bought a moissanite bracelet and whenever it touches light it shines so crazy. Well the size was a little too big and when i sent an email i got a response the same day about sending me a different sizs. Just perfect, the customer service and the product!

24 January 2025
Unprompted review
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Reply from Drippy

Thank you so much for your kind words A Tounsi!

We're thrilled to hear that you love your moissanite bracelet and that our customer service met your expectations.

We’re always here to make sure you have the perfect fit and the best experience! Enjoy your stunning bracelet!

We look forward to serving you again! 😊

Rated 5 out of 5 stars

Love it

First thing I need to say ist the Absolutely lovely costumer support. Amazing job, thank you.
Concerning the products: I bought a bracelet and and a ring and they are beautiful !

19 February 2025
Unprompted review
Drippy logo

Reply from Drippy

Thank you so much for your kind words! 😊

We’re thrilled to hear that you had a great experience with our customer support and that you love your bracelet and ring.

Enjoy your beautiful pieces, and we look forward to serving you again! 💖

Rated 1 out of 5 stars

Sorry

Sorry, bought 4 times the tennis arm chain. 4 time lost because of the way it open himself when you where it and your sleeve push it open.

4 times 70 euro is a lot of money.. but I really like the chain so the looks are great but it hurts when you love the product but it gets loss every single time..

Please fix the Bracelet clasp comes loose

14 February 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey M.Bergkamp!

Thank you so much for taking the time to leave us feedback!

We appreciate you sharing your experience with us and would like to get in touch with you about how we can improve your experience next time.

However, you didn’t respond to our request within the 3-day period about your order details therefore, we are unable to assist you further.

If you place an order with us, please kindly contact our Customer Care with the order details in question so we can sort things out for you.

Looking forward to your response! 😊

Cheers!

Rated 5 out of 5 stars

Drippy ring review

I recently purchased a stunning ring from Drippy, and I couldn't be more thrilled with my experience. The craftsmanship is impeccable, and the design is both elegant and timeless. The ring fits perfectly and adds a touch of sophistication to every outfit. Drippy truly cares about quality and customer satisfaction—everything from the packaging to the delivery was top-notch. I’m beyond happy with my purchase and highly recommend drippy to anyone looking for beautifully crafted jewelry!

3 February 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Guilherme!

Thank you so much for taking the time to leave us feedback!

We appreciate you sharing your experience with us and would like to get in touch with you about how we can improve your experience next time.

However, you didn’t respond to our request within the 3-day period about your order details therefore, we are unable to assist you further.

If you place an order with us, please kindly contact our Customer Care with the order details in question so we can sort things out for you.

Looking forward to your response! 😊

Cheers!

Rated 1 out of 5 stars

This website is SCAM

This website is SCAM. I will start legal action as of monday if I do not get my refund. It has been 3 months since you did not pay my refund.

12 December 2024
Unprompted review
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Reply from Drippy

Hey Begum!

We understand your frustration and sincerely apologize for any confusion.

According to our records, your refund has already been processed. However, due to a technical issue on our end, there may have been a delay in the refund reflecting in your account. Typically, refunds take 5-7 business days to appear, depending on your bank or payment provider. If you haven’t received it yet, we recommend checking with your bank for any pending transactions.

If you need any additional assistance, please don’t hesitate to reach out, we’re happy to help! 🙏

Rated 5 out of 5 stars

Beautiful products and excellent…

Beautiful products and excellent customer service

13 February 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey André!

Thank you so much! We're delighted to hear that you love our products and service! 😊

We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Super high quality products and very…

Super high quality products and very good customer service! Warranty available if there’s any issues i love them for my all stuff :)

9 February 2025
Unprompted review
Drippy logo

Reply from Drippy

Hello Simone!

Thank you so much for your kind words! 😊

We're thrilled to hear that you're happy with our products and customer service. Your support means the world to us!

If you ever need anything, we're always here to help!

We look forward to welcoming you back soon!

Rated 1 out of 5 stars

Disgraceful

The chain sent to me was supposed to be 16inch.it was shorter digging into my neck.
I was informed to send it back to the Netherlands via tracked international post.This cost me£12.40!
After waiting a month for a refund they also deducted £6 for my shipping fee
Total cost £18.40
Utter disgrace. Buyers beware

3 January 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Marian!

As stated in our policy, we do not cover refunds for shipping fees because these costs are associated with the delivery service itself, which is fulfilled regardless of whether the order is returned.

Please also be advised that returns are at your own cost depending on the courier and the country you return your package from. You may check more information here: https://drippy.amsterdam/policies/refund-policy

However, we always strive to provide accurate product details and assist with any concerns. We apologize for any inconvenience this may cause and are happy to assist if you have further questions or need clarification to ensure everything is resolved. 🙏

Thank you so much for your patience and understanding!

Rated 5 out of 5 stars

Very good service and quality

Very good service and quality!
I ordered the wrong size and the customer service of drippy was very helpfull. Would recommend 100%

4 January 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Nikki!

Thank you so much for your kind words! We're glad to hear that our customer service team could assist you.

We appreciate your support and recommendation! 😊✨

Rated 5 out of 5 stars

Good Quality

Good customer service

1 February 2025
Unprompted review
Drippy logo

Reply from Drippy

We are so grateful for your kind words and 5-star rating Nelson! Our team works hard to ensure every customer has a memorable experience.

If there’s anything else we can do to make your next shop even better, please let us know. 🫶

Rated 5 out of 5 stars

Great stuff

Great stuff fr

22 December 2024
Unprompted review
Drippy logo

Reply from Drippy

Thank you, Giovanni! Glad you liked it! 😊🎉

Your feedback motivates us to continue providing exceptional products and service to all our customers!

We can’t wait to serve you again soon!

Rated 5 out of 5 stars

Beautiful necklace

Beautiful necklace, quick delivery and amazing quality.

7 December 2024
Unprompted review
Drippy logo

Reply from Drippy

Thank you so much for your kind words, Amy! We're thrilled that you love the necklace and enjoyed the quick delivery and quality. We appreciate your support!

We can’t wait to welcome you back for your next purchase! 😊💖

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