Drivalia España S.L.U. Reviews 

Great company. Friendly and helpful. 2nd driver included is a bonus!

Great Service by Xavi!

They also brought us via Shuttle to the Airport because it was raining heavily.

Thank You very much!

Excellent service from Miriam at Alicante Airport. All paperwork completed within 15 mins. Highly recommended

Disrespectful attitude to customer. The person who we met was unable to tell us properly the rules of the assurance and could not answer our questions. He was so disrespectful. the service is awful, the office is in the middle of nowhere. The meeting point at the airport was not easy to find even though there is a long description on the contract because the sidewalks have changed and the company did not even bother to change the description.

Rented car 5 days took back and the lady went over with a magnifying glass. Told me I had damaged an alloy! I accept I should have been more thorough when accepting car but it was 10pm and site was closing. Guy next to me livid just looks like a total scam to recover funds from hirers. The car had lots of dings and dents as well as a pretty badly damaged alloy. If everyone has paid their damage fees why is the car not 100% when you pick it up!!! That way if it’s damaged you are responsible!! TRIPLE check everything before you leave the site! They are out to get you and your money! I have hired 30+ cars in Alicante the ONLY issues I have ever had Drivalia and Gold Car. AVOID

Experience was amazing at the Barcelona Office 👏

Outstanding service and hospitality

Alberto was very helpful with everything

Alberto from Barcelona Office was an amazing guy. Very friendfly and he help us with all the questions.
All the best for Alberto

I'm very satisfied, despite all negative reviews. Rented via Sunny Cars and rental procedure went excellent, from pickup at airport to end of rental period and back to airport with shuttle again. All staff were friendly. Would rent again. :)

Very good experience with the personnel and the cars!

Credit card scam!!! It seems to be a common theme of apparently not accepting credit cards or suggesting there is an issue with the credit card provider so that you HAVE to pay full coverage, which is quite frankly a full on SCAM.

Further more, we left something in the car only to be told it wasn't there when it categorically was. So I guess someone is walking around with a nice pair of sunglasses now.

I would also like to add that their own staff are adding reviews to try and boost the profile. If this isn't a scam, I don't know what is! Vlad Barbos, who is currently employed by Drivalia. Can't make it up!

DO NOT USE THESE GUYS!

I had an car for 5 days for an really good price. The station is good to reach, and the people there are really friendly. Especially Ismael is a good guy!

These people are thieves, avoid like the plague. I wish I’d read reviews before booking. We picked car up in torrential rain so had to inspect using torches on our phone, the car was already battered so previous renters had probably paid for damage that was never repaired. We drove straight to hotel, parked in secure underground car park and next used it to drive back to airport. On return they walked round and said damage under the front bumper. Damage obviously old and we would have known if we did this, it was split also, small marks on hubs (but NO scrape to tyre). They refused to acknowledge damage was obviously old and are charging for 3 scratches because we can’t prove they are old. This is a pattern reflected in other reviews, no doubt the damage has been charged to numerous previous clients and will be charged to many more. Luckily I have extra insurance via agent but this company are a bunch of crooks.

The car I got was a very good and nice car and Alberto was very friendly and helpfull.

Alberto from the office helped us and we are thankful. No delays, getting the car quick and when we returned the car is was also a quick process.

The credit card terminals at BCN airport gave a chip error when trying to leave my deposit. I have 3 credit cards with 3 banks in the US with valid funds, all of which were denied. I was forced to purchase the expensive insurance or lose the booking. For the purchase, my cards worked, but the deposit did not due to their technical issue. There is a known issue with their credit card terminals, which are programmed by a third-party. (At BCN airport, Centauro has the same terminals and I had the exact same problem with them. I had no issues with Hertz, for example.) Drivalia need to investigate it and solve it, because they will have a problem with all US clients. It's not my cards. It's their technical problem, and I was penalized for it. It's not right.

i had a car from puneet. drove ebro. all
was perfect

Best service and price for rents in Barcelona! Puneet was very helpful and explained everything!

The company is completely unresponsive to both email and phone inquiries. I would go for zero star if possible.