DriveAway Reviews 

1,761
TrustScore 4.5 out of 5

4.3

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Rated 2 out of 5 stars

Went to pick up the motorhome from the Perth depot, the motorhome had items missing and was dirty, we had to get someone to clean inside before we could leave, the vehicle dash said it was overdue... See more

Rated 5 out of 5 stars

Had problems with Hertz cancelling our 35 day booking from London as we mixed up our starting date. With such a large & paid for booking thought they would have followed up before cancelling. Spoke ro... See more

Company replied

Rated 5 out of 5 stars

I love Driveaway Holidays! Always easy to navigate the website, car descriptions are helpful, especially luggage symbols. Like being able to make my reservation online, even 48hours out. After many... See more

Company replied

Rated 5 out of 5 stars

We used Driveaway Europe leasing twice some years ago to travel around Europe with a Peugeot. The lease, pick-up etc was smooth. Peugeot were great to deal with as a minor side scrape in Belgium was... See more

Company replied

Company details

  1. Car rental company
  2. Car accessories shop

About DriveAway

Written by the company

DriveAway is Australia's leading expert in domestic and international car hire, European car leasing and motorhome rentals across the globe.

Our Products


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2k reviews

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No recent history of asking for reviews

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4.3

All reviews

(1,761)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Booking is easy and in our past…

Booking is easy and in our past bookings with Driveaway have proved excellent. Hopefully the same will occur for our January booking.

24 November 2019
Unprompted review
DriveAway logo

Reply from DriveAway

Hi Michael & Anna,

Thank you for choosing DriveAway! We really appreciate it.
We hope you have a great day today.
Kind Regards,

Miriama @ DriveAway

Rated 4 out of 5 stars

Easy to use website

Easy to use website, with good range of options and competitive pricing for longer rentals.

24 November 2019
Unprompted review
DriveAway logo

Reply from DriveAway

Hi Henry,

We're happy to provide you with a great deal!
Have a great day today,

Miriama @ DriveAway

Rated 5 out of 5 stars

Great Experience!

The staff in Hobart were lovely, the car was upgraded and it drove really well. Easy to locate and easy to drop off again. Great experience hiring overall!

19 November 2019
Unprompted review
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Reply from DriveAway

Hi Jasmine,

Thank you very much for your review.
We hope to speak to you again soon on your next adventure!
Kind Regards,

Miriama @ DriveAway

Rated 2 out of 5 stars

RUDE

Thank you for the car however after coming off a long flight and enjoying the fact that this trip is for our wedding being asked after I wanted to add myself as a driver for the 21 days we have the car how much I have had to drink and that he could smell the alcohol on me when I had previously stated I wasn’t driving tonight as I enjoyed 2 wines on the long flight along with lunch and dinner and my fiancé who had nothing to drink was going to be driving. I appreciate that you need to make sure people are being responsible but it was not the question it was how it was asked .

17 November 2019
Unprompted review
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Reply from DriveAway

Hi Ashleigh,

Thank you for your feedback. As DriveAway has initial contact with our customers it is at the suppliers' discretion as to what their code of conduct states prior to pickup. Therefore, we do not always have a direct influence on their rules and regulations. However, if you need any further help whatsoever, please do not hesitate to ask.
We hope you had a lovely wedding.
Kind Regards,

Miriama @ DriveAway

Rated 5 out of 5 stars

I have used Driveaway regularly on…

I have used Driveaway regularly on overseas trips and always found very good.

8 November 2019
Unprompted review
DriveAway logo

Reply from DriveAway

Hi David,

Thank you for continuously choosing DriveAway,
we really appreciate it!
Kind Regards,

Miriama @ DriveAway

Rated 5 out of 5 stars

Very good value

8 November 2019
Unprompted review
DriveAway logo

Reply from DriveAway

Hi Mark,

Thanks for your feedback!
Have a great day.
Kind Regards,

Miriama @ DriveAway

Rated 5 out of 5 stars

Great price, great service and pure convieniance!

We recently travelled to the US and booked two rental cars through Driveaway.

Both of our Car Rentals (in Dallas and LAX) went perfectly. Wilky in your Reservations Team was extremely informative and happy to answer any of my questions or requests for quotes when our itinerary changed a few times prior to us locking everything in.

We travel quite often and always have a hire car at some stage on our trips. I will always email through and book with Driveaway as not only are the rates fantastic, but the whole process is so convenient and easy.

Thanks for providing a great service!

4 November 2019
Unprompted review
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Reply from DriveAway

Hi Lauren,

Thank you very much for your review!
We are so happy to hear how smoothly your experience has been.
We hope to speak to you again soon on your next adventure.
Kind Regards,

Miriama @ DriveAway

Rated 5 out of 5 stars

Excellent Customer Service

I received a prompt, helpful response to my email enquiry, the website is very easy to navigate (even for me!), my reservation was confirmed in only 24 hours, and DriveAway was recommended by a friend who spoke very highly. An easy choice for me :))

25 September 2019
Unprompted review
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Reply from DriveAway

Hi there,

Thank you very much, and to your friend too!
We hope to hear from you again on your next adventure.
Kind Regards,

Miriama @ DriveAway

Rated 5 out of 5 stars

Price competitive

A price competitive, and efficient website. Good rates and service.

2 September 2019
Unprompted review
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Reply from DriveAway

Hi Roger,

Thank you for your review,
We hope to speak to you again soon!
Kind Regards,

Miriama @ DriveAway

Rated 5 out of 5 stars

Would recommend

Everything went to plan - wery smooth process for pick up and drop off. We were upgraded from a sedan to an SUV and they had a GPS available too.

Will use Driveaway again.

22 August 2019
Unprompted review
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Reply from DriveAway

Hi Ashleigh,

We are so glad to hear about your experience and we can't wait to hear from you again on your next adventure!
Kind Regards,

Miriama @ DriveAway

Rated 5 out of 5 stars

I have used Driveaway for a long time…

I have used Driveaway for a long time for all of our car hire needs and they have always been the most competitive for us. I have received excellent customer service during the entire process - highly recommend!

15 August 2019
Unprompted review
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Reply from DriveAway

Hi Claudia,

Thank you for your loyalty to our brand, we really appreciate it!
Hope to hear from you again soon.
Kind Regards,

Miriama @ DriveAway

Rated 5 out of 5 stars

Amazing service and best value

Amazing service and best value! Super friendly and fast at responding to my questions. Will definitely be using DriveAway for my next car hire.

19 July 2019
Unprompted review
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Reply from DriveAway

Hi Tim,

Thank you very much for your kind words.
We hope to hear from you again soon!
Best Regards,

Miriama @ DriveAway

Rated 5 out of 5 stars

My recent experience booking car hire…

My recent experience booking car hire through driveaway (Avis) was excellent. The staff I dealt with prior were great.

And the rental experience was smooth hassle free.

12 July 2019
Unprompted review
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Reply from DriveAway

Hi Lizzy,

We are very glad to hear how positive your experience has been.
We hope to hear from you again in the near future!
Kind Regards,

Miriama @ DriveAway

Rated 5 out of 5 stars

Great service from Driveaway and Alamo

Excellent service from booking with Driveaway to pick up and drop off. Our vehicle was in excellent condition and Alamo staff at Launceston Airport were very helpful. All very easy. Thank you

2 July 2019
Unprompted review
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Reply from DriveAway

Hi Liz,

Thank you very much for your positive review.
We hope you had a great time in Tassie!
Hope to hear from you again soon.
Kind Regards,

Miriama @ DriveAway

Rated 4 out of 5 stars

Have used them twice in the US and just…

Have used them twice in the US and just booked trip #3 - good service, and all inclusive.

21 June 2019
Unprompted review
DriveAway logo

Reply from DriveAway

Hi Lauren,

Thank you for choosing DriveAway and thank you for your loyalty.
We hope to hear from you again after trip #4!
Kind Regards,

Miriama @ DriveAway

Rated 5 out of 5 stars

Recently booked 2 cars through driveway…

Recently booked 2 cars through driveway for overseas trip. Everyone I dealt with were very helpful and knowledgeable. Good communication and details. I hope when we pick up the cars it goes as smoothly. Thankyou.

11 June 2019
Unprompted review
DriveAway logo

Reply from DriveAway

Hi Michele,

Thank you for choosing DriveAway and we hope you enjoy the rest
of your journey.
Hope to hear from you again soon!
Best Regards,

Miriama @ DriveAway

Rated 5 out of 5 stars

Good service easy and quick

10 June 2019
Unprompted review
DriveAway logo

Reply from DriveAway

Hi Fabio,

Thank you for leaving your review.
We hope to hear from you again soon!
Kind Regards,

Miriama @ DriveAway

Rated 5 out of 5 stars

Very helpful and great advice

Very helpful and great advice, thank you.

10 June 2019
Unprompted review
DriveAway logo

Reply from DriveAway

Hi Margie,

Thank you for leaving your review.
Hope to hear from you again soon!
Best Regards,

Miriama @ DriveAway

Rated 4 out of 5 stars

Driveraway's staff are very good and…

Driveraway's staff are very good and patient with all inquires.
We use driveraway for hire car bookings.Their staff look and see what is the best deal going for that day. When making a booking I am able to pre-pay this booking in Australian dollars. The added bonus is all insurances are included which means no further cost, except fuel of course. For which I appreciate.
.

10 June 2019
Unprompted review
DriveAway logo

Reply from DriveAway

Hi Sandra,

Thank you very much for your review and your loyalty to DriveAway.
We hope to hear from you again on your next adventure!
Kind Regards,

Miriama @ DriveAway

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