Driven Motorgroup Reviews 604

TrustScore 3.5 out of 5

3.3

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See what reviewers are saying

Rated 1 out of 5 stars

I did give 5 stars when I bought the car but I was promised a load cover for car and 5 months later still waiting getting told lies and getting fob all the time

Rated 5 out of 5 stars

We have just purchased our new car from here Jeanette was so lovely and she helped us all the way made our transfer so simple and no hassle would definitely go back thank you

Rated 1 out of 5 stars

Put a deposit down on ford transit custom. Adam was well aware of me awaiting an insurance payout to complete this sale. All good to start with,plenty of communication etc... Then they stopped an... See more

Rated 5 out of 5 stars

I’ve recently purchased my lovely car through Driven Motorgroup and I couldn’t be any happier. Firstly, Carl, the person who took care of my needs from day 1, has always been extremely helpful and alw... See more

Company details

  1. Car dealer

Information provided by various external sources

We promise Choice We are committed to providing you with an extensive range of brands, models, body types and colours to choose from. You can preview our full and up-to-date range of cars and  search online. We will transport our cars between our locations to provide a convenient service for you at your local branch We promise Quality We are committed to thorough inspections and safety checks and rigorously perform these on every car to give you absolute reassurance that all of our cars are of the highest quality . Our specialised workshops and qualified technicians use diagnostic equipment and their expertise to prepare our vehicles to the highest of standards. We are committed to ensuring all of our vehicles have an unblemished history and fully HPI check all of our cars to achieve this. We promise Reliability We are committed to providing a friendly, genuine and helpful experience. We are dedicated to helping you make the right selection and will provide honest and informative details on our range of cars, products and services. Call us and make an appointment to meet one of our Sales Executives in our Scunthorpe or Thornaby branches. We promise Value We are committed to offering the best value for your money on all of our cars. Our prices are compared rigorously and we regularly offer competitive promotional pricing on our range, including buy now pay later packages. We customise and upgrade the finish and styling of all of our cars  to offer a personalised car of your choice. Our competitive finance packages are designed to meet your own individual needs and can cater for a variety of circumstances.


Contact info

3.3

Average

TrustScore 3.5 out of 5

604 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

the staff was very hospitable

the staff was very hospitable, very relaxing and great personality. gave me time to think about my purchase, explained things fully, gave a reasonably truthful rundown of the vehicle i was interested in. helped by giving me discounts were they could. always on the phone to answer teething problem questions.

4 September 2019
Unprompted review
Rated 5 out of 5 stars

5*******

Jeanette & Jack were absolutely amazing this was the second time having dealt with them and again they exceed expectations rather than a sales person at work they are more like a friend you have known for years and are comfortable with! I will never go anywhere else for a car now! I would highly recommend anyone who wants a decent trustworthy car to go here from now on!!!

24 August 2019
Unprompted review
Rated 1 out of 5 stars

STAY AWAY!!!!

Bought an Audi A1 from them, and had nothing but problems ever since. First the electrics going 2 months after getting it, then just after a year of having it the engine blowing up (which they repaired but we had to pay for) and they stole a brand new turbo out of my car and replaced it with a used one. Now not even a year after having it fixed the engine light is on and is in another garage getting repaired. DO NOT BUY A CAR FROM THEM!! THEY NEED TO BE SHUT DOWN!

13 August 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service from jack and Jeanette.

Always in contact keeping me updated and the car is perfect.

Will definitely use again.

12 August 2019
Unprompted review
Rated 5 out of 5 stars

Amazing service beginning to end

After a few years without a car I decided to look into getting one but didn't know where to start. Jeanette was so helpful and friendly, nothing was too much trouble. She made something that would usually been quite daunting for me easy and stress free. I couldn't reccomend her enough.

3 August 2019
Unprompted review
Rated 5 out of 5 stars

An easy way to buy a car from a…

An easy way to buy a car from a professional dealer Carl kept me informed all the way through the process

27 July 2019
Unprompted review
Driven Motorgroup logo

Reply from Driven Motorgroup

Hi Christine,

Thanks so much for your feedback.

We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to Carl.

We’re delighted that the team’s service was so professional and helpful.

Thank you for your recommendation and we hope to see you again.

Thanks Dan

Rated 5 out of 5 stars

Fantastic as always

Fantastic as always. Great help from all staff. Love my new car!

24 July 2019
Unprompted review
Driven Motorgroup logo

Reply from Driven Motorgroup

Hi Jack,

Thanks so much for your feedback.

We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to them.

We’re pleased that the team’s service was fantastic and helpful and moreover that you found a car that you love!

Thank you for your recommendation and we hope to see you again.

Thanks Dan

Rated 5 out of 5 stars

Very professional and helpful…

Very professional and helpful throughout the whole process.
Thanks again Carl the car is great! 👍

24 July 2019
Unprompted review
Driven Motorgroup logo

Reply from Driven Motorgroup

Hi Chris,

Thanks so much for your feedback.

We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to Carl.

We’re delighted that the team’s service was so professional and helpful.

Thank you for your recommendation and we hope to see you again.

Thanks Dan

Rated 5 out of 5 stars

Excellent service bend over backwards…

Excellent service bend over backwards to help you friendly and welcoming group do not pressure you to buy from them would highly recommend this company thank for your help and advice

23 July 2019
Unprompted review
Driven Motorgroup logo

Reply from Driven Motorgroup

Hi Simon,

Thanks so much for your feedback.

We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to them.

We’re so pleased that you found the team’s service so excellent and helpful, we don’t see this as bending over backwards, we only want to do the right thing for our customers.

Thank you for your recommendation and we hope to see you again.

Thanks Dan

Rated 5 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff, would recommend people to go there

18 July 2019
Unprompted review
Driven Motorgroup logo

Reply from Driven Motorgroup

Hi Anthony,

Thanks so much for your feedback.

We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to them.

We’re thrilled that the team’s service was so friendly and helpful.

Thank you for your recommendation and we hope to see you again.

Thanks Dan

Rated 5 out of 5 stars

Great customer service and a fantastic…

Great customer service and a fantastic selection of cars!

18 July 2019
Unprompted review
Driven Motorgroup logo

Reply from Driven Motorgroup

Hi Jack,

Thanks so much for your feedback.

We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to them.

We’re so pleased that the team’s service was so great and equally that this was matched by our selection of cars!

Thank you for your recommendation and we hope to see you again.

Thanks Dan

Rated 5 out of 5 stars

Buyiny my next car

The staff were very friendly & everything was sorted in a matter of minutes which was much appreciated.

17 July 2019
Unprompted review
Driven Motorgroup logo

Reply from Driven Motorgroup

Hi Paul,

Thanks so much for your feedback.

We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to them.

We’re delighted that the team’s service was so friendly and your experience with us was so efficient.

Thank you for your recommendation and we hope to see you again.

Thanks Dan

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