I did give 5 stars when I bought the car but I was promised a load cover for car and 5 months later still waiting getting told lies and getting fob all the time
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See what reviewers are saying
We have just purchased our new car from here Jeanette was so lovely and she helped us all the way made our transfer so simple and no hassle would definitely go back thank you
Put a deposit down on ford transit custom. Adam was well aware of me awaiting an insurance payout to complete this sale. All good to start with,plenty of communication etc... Then they stopped an... See more
I’ve recently purchased my lovely car through Driven Motorgroup and I couldn’t be any happier. Firstly, Carl, the person who took care of my needs from day 1, has always been extremely helpful and alw... See more
Company details
Information provided by various external sources
We promise Choice We are committed to providing you with an extensive range of brands, models, body types and colours to choose from. You can preview our full and up-to-date range of cars and search online. We will transport our cars between our locations to provide a convenient service for you at your local branch We promise Quality We are committed to thorough inspections and safety checks and rigorously perform these on every car to give you absolute reassurance that all of our cars are of the highest quality . Our specialised workshops and qualified technicians use diagnostic equipment and their expertise to prepare our vehicles to the highest of standards. We are committed to ensuring all of our vehicles have an unblemished history and fully HPI check all of our cars to achieve this. We promise Reliability We are committed to providing a friendly, genuine and helpful experience. We are dedicated to helping you make the right selection and will provide honest and informative details on our range of cars, products and services. Call us and make an appointment to meet one of our Sales Executives in our Scunthorpe or Thornaby branches. We promise Value We are committed to offering the best value for your money on all of our cars. Our prices are compared rigorously and we regularly offer competitive promotional pricing on our range, including buy now pay later packages. We customise and upgrade the finish and styling of all of our cars to offer a personalised car of your choice. Our competitive finance packages are designed to meet your own individual needs and can cater for a variety of circumstances.
Contact info
Mandale Triangle, TS17 6BZ, Stockton-on-Tees
- 01642-601999
- sales@drivencarsales.co.uk
- drivengroup.co.uk
3.3
Average
604 reviews
Hasn’t replied to negative reviews
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Driven Thornaby
Sales team kind and helpful , lovely to speak to! massive thumbs up to the team at Driven Car Sales Thornaby , would recommend highly to anyone who’s wanting to purchase a car . Thanks again guys :)
29 May 2019
Unprompted review
Reply from Driven Motorgroup
Hi Max,
Thanks so much for your feedback.
We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to them. We’re pleased you found them so kind and helpful and that you’re happy with your car.
Thank you for your recommendation and the thumbs up 👍🏼 and we hope that you are enjoying your new car.
Thanks Dan
Fantastic service coffie isn't to bad…
Fantastic service coffie isn't to bad either
20 May 2019
Unprompted review
Reply from Driven Motorgroup
Hi Lara,
Thanks so much for your feedback.
We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to them.
We’re delighted that you had a such fantastic customer service (and coffee ☕️).
Please don’t hesitate to contact us at anytime and we look forward to seeing you once again.
Thank you for your recommendation.
Thanks Dan
A good experience and no pressure…
A good experience and no pressure unlike that demonstrated by a well known dealership the previous week.
All in all got everything promised and the car is lush.
9 May 2019
Unprompted review
Reply from Driven Motorgroup
Hi Kevin,
Thanks so much for your feedback.
We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to them.
We’re delighted that we offered a level of service ahead of the bigger and well-known brands and that you’re happy with your car.
Thank you for your recommendation and we hope that you are enjoying your lush new car.
Thanks Dan
Top service would highly recommend
4 May 2019
Unprompted review
Reply from Driven Motorgroup
Hi Chris,
Thanks so much for your feedback. We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to them. We’re delighted that you had a such brilliant customer service and we hope that you’re happy with your car.
Please don’t hesitate to contact us at anytime and we look forward to seeing you once again.
Thank you for your recommendation.
Thanks Dan
Whole experience good
Whole experience good, but part ex value £250 less than we buyanycar.com.
19 April 2019
Unprompted review
Reply from Driven Motorgroup
Hi Geoff,
Thanks so much for your feedback. We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to them. We’re delighted that you had a good experience and we hope that you’re happy with your car.
Please don’t hesitate to contact us at anytime and we look forward to seeing you once again.
Thank you for your recommendation.
Thanks Dan
Great customer service from salesman…
Great customer service from salesman Carl. I'll definitely be a regular customer from now on. Thank you!
15 April 2019
Unprompted review
Reply from Driven Motorgroup
Hi Jack,
Thanks so much for your feedback.
We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to Carl. We’re so happy that we’ve given you such great service, this is our aim.
Please don’t hesitate to contact us at anytime and we look forward to seeing you again in the future.
Thank you for your recommendation.
Thanks Dan
Excellent service
Carl was very open and honest about some little problems with the vehicle, which were sorted before collection. No hard sell. Would definitely deal with this company again.
10 April 2019
Unprompted review
Reply from Driven Motorgroup
Hi Christopher,
Thanks so much for your feedback.
We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to Carl. We are so pleased that you felt that the team were open and honest, these are two of our pillars. If any of the minor issues do occur, please do not hesitate to contact Carl or the Sales and Service teams.
Thank you for your recommendation and we hope that you are enjoying your car.
Thanks Dan
An excellent experience
On arrival my fiance and I had the very best service from a young man named Jack from the Driven car showroom in Thornaby, we both chose a car to buy and from start to finish thoroughly enjoyed our experience. Jack should be commended as a true asset to the company . I would also ask that you pass this on to both Jack and his managers.
7 April 2019
Unprompted review
Reply from Driven Motorgroup
Hi Michelle,
Thanks so much for your feedback, it was great to see you and your fiancé at Driven. We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to Jack.
We’re delighted that you enjoyed your experience so much, this is very important to us.
Please don’t hesitate to contact us at anytime and we look forward to seeing you again in the future.
Thank you for your recommendation.
Thanks Dan
Great to deal with
Great to deal with. Professional, courteous and always on hand to answer any questions. Highly recommended. Have purchased 3 cars from driven and never been disappointed
2 April 2019
Unprompted review
Reply from Driven Motorgroup
Hi Russell,
Thanks so much for your feedback and it was great seeing you again.
We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to them.
We’re delighted that you found the team
so professional and courteous and it’s an accolade for us that you have now bought three cars from
us. We hope that you’re as happy with this car as your previous ones.
Please don’t hesitate to contact us at anytime and we look forward to seeing you once again.
Thank you for your recommendation.
Thanks Dan
Greeted with a friendly smile the…
Greeted with a friendly smile the moment you walk in. All cars are showroom condition. Helped me get the car I wanted on finance and drove it away after an M.O.T was placed on it. Really happy with the service offered by Karl. Made the process go smooth
2 April 2019
Unprompted review
Reply from Driven Motorgroup
Hi Craig.
Thanks so much for your feedback. We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to Karl.
We’re delighted that you found our service so friendly, we only aim to deliver this and a high quality car for our customers to drive away in.
Please don’t hesitate to contact us at anytime and we look forward to seeing you again in the future.
Thank you for your recommendation.
Thanks Dan
Excellent service yet again
Excellent service yet again! Had several cars from driven and the service has always been brilliant. I wouldn’t go anywhere else for my motoring needs. Thanks again
1 April 2019
Unprompted review
Reply from Driven Motorgroup
Hi Kevin,
Thanks so much for your feedback and it was great seeing you again. We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to them. We’re delighted that you found our service so brilliant and it’s a huge compliment for us that we are your dealer of choice.
Please don’t hesitate to contact us at anytime and we look forward to seeing you once again.
Thank you for your recommendation.
Thanks Dan
Amazing service and cars
Fantastic service, amazing staff what else can I say. I have just got my second car from driven motorgroup, and to be honest I wouldn’t buy from anywhere else. Thank you to janette and Karl for all their help in delivering five star service. Highly recommend Driven motorgroup, thanks again guys. Paula hatfield 👍
30 March 2019
Unprompted review
Reply from Driven Motorgroup
Hi Paula,
Thanks so much for your feedback and it was great seeing you again.
We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to Karl and Jeanette.
We’re delighted that you found our team so amazing and our service fantastic, that’s our goal.
Please don’t hesitate to contact us at anytime and we look forward to seeing you again for a third time.
Thank you for your recommendation.
Thanks Dan
Great service
Great service, lovely people to deal with would definitely recommend to others
27 March 2019
Unprompted review
Reply from Driven Motorgroup
Hi Leanne,
Thanks so much for your feedback.
We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to them.
We’re delighted that you found our service so great, we only want our customers to feel this way. Please don’t hesitate to contact us at anytime and we look forward to seeing you again in the future.
Thank you for your recommendation.
Thanks Dan
Reply from Driven Motorgroup
Hi Steven,
Thanks so much for your feedback.
We pride ourselves on regularly measuring and managing the performance of our sales team, so it’s great to hear that you found them so friendly and we will pass this on to them.
Please don’t hesitate to contact us at anytime and we look forward to seeing you again in the future.
Thank you for your recommendation.
Thanks Dan
These guys are so professional
These guys are so professional, and very helpful brilliant from first phone call of enquire to car hand over very recommendable
21 March 2019
Unprompted review
Reply from Driven Motorgroup
Hi Lee,
Thanks so much for your feedback.
We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to them.
We’re delighted that you found our team so brilliant, helpful and professional from end-to-end and that’s our goal. Please don’t hesitate to contact us at anytime and we look forward to seeing you again in the future.
Thank you for your recommendation.
Thanks Dan
Great experience and down to earth team
Best experience so far from a dealership, looked after from start to finish and been a great help with settling my previous car finance and placing me onto a new one with ease. Very friendly and down to earth team. Thanks again Carl & Jeanette for your service.
19 March 2019
Unprompted review
Reply from Driven Motorgroup
Hi,
Thanks so much for your feedback.
We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to Carl and Jeanette.
We’re so happy that we’ve given you your best dealership experience ever, this is quite the accolade. We only want to give our customers an outstanding experience, so it’s great that you felt our team were both down to earth and friendly in doing this.
Please don’t hesitate to contact us at anytime and we look forward to seeing you again in the future.
Thank you for your recommendation.
Thanks Dan
Very efficient knowledgeable friendly…
Very efficient knowledgeable friendly staff
14 March 2019
Unprompted review
Reply from Driven Motorgroup
Hi Maureen,
Thanks so much for your feedback.
We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to them.
We’re delighted that you found our team so knowledgeable and friendly, we only want our customers to feel this way.
Please don’t hesitate to contact us at anytime and we look forward to seeing you again in the future.
Thank you for your recommendation.
Thanks Dan
Fantastic and helpful staff
Fantastic and helpful staff, every step of the way, during and after sale.
I would highly recommend
12 March 2019
Unprompted review
Reply from Driven Motorgroup
Hi Gavin,
Thanks so much for your feedback.
We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to them.
We are so pleased that you felt that the team were so helpful, that’s our aim.
Thank you for your recommendation and we hope that you are enjoying your car.
Thanks Dan
Great experience from start to finish
Great experience from start to finish. This is my second dealing with driven and when it’s time to change my car again I’ll be returning. Fabulous customer service friendly and welcoming. Brilliant car dealership!
9 March 2019
Unprompted review
Reply from Driven Motorgroup
Hi Amy,
Thanks so much for your feedback and it's always great to see you again at Driven.
We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to them.
We’re delighted that you found our service fabulous and friendly; that’s our aim.
Please don’t hesitate to contact us at anytime and we look forward to seeing you again in the future.
Thank you for your recommendation.
Thanks Dan
You’re in safe hands
You’re in safe hands with the guys at Driven. Would highly recommend!
8 March 2019
Unprompted review
Reply from Driven Motorgroup
Hi Paula,
Thanks so much for your feedback.
We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to them.
We’re delighted that you found yourself in safe hands at Driven, we only want our customers to feel this way.
Please don’t hesitate to contact us at anytime and we look forward to seeing you again in the future.
Thank you for your recommendation.
Thanks Dan
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