Driveway Reviews 4,454

They are very good

Thad was just Awesome! The online buying experience was so easy and just a smooth professional buying experience.

Had an absolutely amazing buying experience with Jaz. I visited the dealership where the vehicle was located to make a purchase. They stopped trying after two denials and told me it wasn’t going to happen.

Frustrated, we decided to see if we would get a different answer through Driveway. I’m pleased to say, Jaz worked tirelessly to find a way to get an approval. She also helped coordinate with the local dealership so we could save the shipping and pick it up in person sooner.

In the future I will reach out to my sales rep the next time I’m in the market for a new vehicle!
Thanks again, Jaz!

From start to finish, I had an amazing car-buying experience at Driveway. The entire process was incredibly easy, convenient, and stress-free. Shopping online was simple, with a great selection of vehicles and clear, detailed information that made it easy to find exactly what I wanted. The customer service team was excellent—friendly, responsive, and helpful every step of the way. They answered all my questions quickly and made sure I felt confident throughout the purchase. The buying process was smooth, transparent, and much easier than the traditional dealership experience. I truly love my new car and couldn’t be happier with my experience using Driveway. If you’re looking for a hassle-free, reliable, and enjoyable way to buy a car, I highly recommend Driveway! had an outstanding experience working with Jibril Hagood-Henry at Driveway. From beginning to end, Jibril was professional, knowledgeable, and incredibly helpful throughout the entire car-buying process.

He made everything feel easy and stress-free by answering all my questions clearly, keeping me updated every step of the way, and making sure I felt confident in my purchase. His communication was excellent, and he truly went above and beyond to provide top-tier customer service.

My Entire Experience with Driveway has been Amazing, especially with Nicholas(Nick) & Mireya professionalism & availability. I will definitely purchase again.

I called 5/4/26 and spoke to Valerie, at the 855-723-2669 to check on a letter I received to make sure it was ok. Valerie made it so easy to update the information needed. She was a pleasure to talk to and was easy to do. I give Valerie more then a 5 star.....

Very helpful throughout the whole process

Nichols A was awesome, professional, knowledgeable, and most of all personable. He has made this experience a great one. Will be using Nichols A next time I purchase a car.

Thad sales person kept me posted step by step, Felix handled contract phase, Brice was cordinar for transporting he kept us up dated of when it was picked up from dealer ship in las Vegas to Oklahoma. Monica is working on the DMV paperwork transfer of plate and title work hoping that will be finished soon.

She was great.

nicholas a , was very helpful throughout the whole process, he made financing my suv very very easy no hassle.Connection was very great he kept me updated throughout the whole thing. He was very understanding & even gave me advice regarding this suv….

My advisor, Shannon was super nice, very knowledgeable and quite helpful in the whole process. Everything was explained thoroughly even when there was a snag or two she was able to help me with it. She reached out often just to make sure I didn’t have any questions or problems. She made the whole experience wonderful. Now I will start dealing with somebody new on Monday to complete the process. I hope that person is just as great as Shannon was.

Nicholas Armstead was absolutely amazing!!! Very helpful and knowledgeable!!! He is an absolute blessing!!

I am very happy with my new car we bought through Driveway. The price was unbeatable and the customer service was great! I worked with multiple people but they all have their own responsibilities. I would especially mention Jake who is the best of the team! He would reply fast and to the point. He will also give you answer to any question you may have and find a solution to any possible problem. The car we bought was Aryia which is an EV and it is a great car. It was in excellent condition and we couldn't be happier with it. Thank you driveway, you really made the process of buying a car so smooth and stressless! I am never going back to the dealerships 😀

The dispatcher that picked up my vehicle was very thorough in his inspection and was quick and efficient. Everything went smoothly on my end and I would definitely recommend driveway to others based on my experience.

Tried selling my car to them and it was an absolute headache. After I accepted the offer they just stopped responding to me despite telling me a rep would call me to continue the process. Anyways I ended up selling through a larger competitor of theirs that has a way easier process

Excellent service very good communication very clear and understanding. Very helpful. I recommend her to help anyone getting a car.

This was a very easy process to perform. Thank you Shannon for the amazing customer service. App and inspection apps were straight forward!

Donte E was awesome. He called about an hour out so I was prepared for the delivery. He went through all the things with me and was so nice to talk to after business talk was over and we were just waiting in his Uber. Such great customer service!

I had a deeply unprofessional experience with Driveway. After providing full disclosure on my 8-year-old vehicle, they accepted thousands of dollars in negative equity from me and held those funds for weeks. Based on their commitment, I secured a replacement vehicle, only to be ghosted by their team for days.

At the absolute last minute, they used common engine codes (standard wear for a vehicle this age) as a 'surprise' reason to reject the car, a contingency they never disclosed during the weeks they held my money. This left me unexpectedly responsible for a third car payment, extra insurance, and storage for a vehicle I had already 'sold' to them.

They are quick to take your money but will leave you financially stranded the moment their automated process hits a snag. I am still waiting for a representative to address the additional costs I incurred due to their lack of transparency and communication.