Dr Ivy London Reviews 43

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the staff for their professionalism, knowledge, and caring approach. Customers highlight the exceptional service, noting that the treatments make them feel confident and result in a refreshed, natural appearance. The products are also highly regarded, with many people finding them effective and quick to show results, contributing to improved skin quality. Reviewers appreciate the personalized approach, where treatments are tailored to individual needs and enhance natural features without looking overdone, making the user experience consistently positive.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, particularly praising their professionalism,... See more

Service

Users describe positive interactions with service, highlighting the personalized and subtle approach to... See more

Product

Customers consistently express satisfaction with the products, highlighting their effectiveness in enhancing... See more

Quality

Customers consistently note positive experiences with quality, highlighting that products are... See more

User experience

Consumers find the user experience to be positive, with many delighted by the results that enhance their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dr Ivona’s expertise cannot be matched. She understands exactly what you want and will plan how to get there with her signature techniques that have never let me down. I have always left appointments... See more

Company replied

Rated 5 out of 5 stars

Dr Ivy not only looks great she is one of the best in her field. Showered with awards, she flies around the world not just treating people but she is in big demand on the international lecture circui... See more

Company replied

Rated 5 out of 5 stars

Dr Ivy is a real specialist. Her Face Design work makes you look like the best version of yourself- her aim is never to ‘redesign’ your face, just to make you look fresh and well rested. I always rece... See more

Company replied

Rated 5 out of 5 stars

Dr. Ivona is the absolute best! She is so knowledgeable and helpful and incredibly professional. She listens to requests and concerns but is never pushy re: specific treatments. She achieves subtle,... See more


Company details

  1. Doctor
  2. Beauty product supplier
  3. Skin care clinic

Written by the company

Dr Ivy London - Advanced Aesthetics & Regenerative Skincare Dr Ivona Igerc, known as Dr Ivy, is a leading cosmetic physician with over 25 years of experience in medical aesthetics. Based at Harley Street, London, she is internationally recognised as the founder and President of the Academy of Face Design, having trained practitioners across 23 countries. Her signature in-clinic treatment, Face Design, takes a holistic approach to facial rejuvenation - analysing the face from every angle and using precise micro-injections of Botox, hyaluronic acid fillers and PDO threads to subtly refine, balance and restore a naturally enhanced appearance. Rather than isolated tweakments, every treatment is designed to harmonise the whole face with minimal downtime. Alongside her clinic work, Dr Ivy has developed the Dr Ivy London Skincare range - Europe's first dedicated exosome skincare protocol. Rooted in the same regenerative science used in her clinic, the collection bridges the gap between professional treatments and everyday skincare. Her award-winning Regenerative Exosome Cleanser, Serum and Face Cream deliver 43.5 million exosomes across the full protocol, clinically formulated to renew cells, boost collagen and visibly reduce signs of ageing — with results in as little as one month. Whether you're booking a clinic consultation or exploring her at-home skincare system, Dr Ivy offers a science-led, results-driven approach to looking and feeling your best.


Contact info

4.8

Excellent

TrustScore 5 out of 5

43 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The star doctor ⭐️⭐️⭐️

Dr Ivona’s expertise cannot be matched. She understands exactly what you want and will plan how to get there with her signature techniques that have never let me down. I have always left appointments feeling like myself, but enhanced - and I learn something new each time. Thank you for being an amazing doctor.

22 May 2026
Unprompted review
Dr Ivy London logo

Reply from Dr Ivy London

Thank you for such a kind message. It’s very rewarding to hear that each visit adds value and leaves you feeling confident and well cared for.

Rated 5 out of 5 stars

Dr Ivy is always a joy to see

Dr Ivy is always a joy to see. My results since I started seeing her (3..5 years ago) have been terrific. I feel happy and confident in my appearance. I appreciate that she listens and designs a treatment plan that match my wishes and not an abstract idea of beauty.

7 May 2026
Unprompted review
Dr Ivy London logo

Reply from Dr Ivy London

We really appreciate your continued trust over the years. It’s wonderful to hear you feel confident and happy in your results and experience.

Rated 5 out of 5 stars

Great results and personalised approach

Such a kind lady, she always listens to exactly what I what and I absolutely love the results. Would definitely go back . She’s great a listening but also advising on the best thing for you

15 April 2026
Unprompted review
Dr Ivy London logo

Reply from Dr Ivy London

Thank you for your lovely review. Dr Ivy always takes time to listen carefully and tailor treatments individually, so it’s great to hear you felt both heard and supported.

Rated 5 out of 5 stars

Dr ivy is an amazing doctor

Dr ivy is an amazing doctor. She is extremely patient and talented in her artistry of the face. I am extremely delighted with my before and after results, and will definitely come again!!

9 April 2026
Unprompted review
Dr Ivy London logo

Reply from Dr Ivy London

Thank you for your kind message. We’re delighted to hear you’re so happy with your results and experience, and look forward to seeing you again.

Rated 5 out of 5 stars

The skincare I was missing

The cream you can spend your money on! moisturiser that does it all! My skin is plumped and glowing all day. My skin barrier has been rebuilt thanks to this cream and bounced back with glow and elasticity.

4 June 2026
Unprompted review
Dr Ivy London logo

Reply from Dr Ivy London

Thank you for your feedback. We’re so pleased to hear you’re enjoying the results from the skincare range and seeing such positive changes in your skin.

Rated 5 out of 5 stars

If you want to look incredible in a discreet way

As a makeup artist in my 40’s who had never had anything done,and was scared to, I chose to see Dr Ivy because of her truly unique eye and light hand, her nuanced precision was exactly the approach I wanted. I look better in an undetectable way. I now only trust her and can’t even imagine letting anyone else near my face

7 November 2025
Unprompted review
Dr Ivy London logo

Reply from Dr Ivy London

We really appreciate your review. Subtlety and individuality are at the core of Dr Ivy’s approach, so it’s lovely to hear you value this so highly.

Rated 5 out of 5 stars

What made my experience great with Dr…

What made my experience great with Dr Ivy, is her high adopted standards in face design . She makes your face looks unique , fresh and young while preserving your original identity and beauty .
Once you get to know Dr Ivy, it would be very hard to trust others to touch your face .

1 June 2026
Unprompted review
Dr Ivy London logo

Reply from Dr Ivy London

Thank you for your thoughtful review. Dr Ivy places great importance on preserving natural identity while enhancing beauty, so it’s very rewarding to hear this reflected in your experience.

Rated 5 out of 5 stars

Dr Ivy is amazing

Dr Ivy is amazing! She is a beauty magician! I recommend her face design, she is really nice and caring.

15 May 2026
Unprompted review
Dr Ivy London logo

Reply from Dr Ivy London

Thank you for your lovely feedback. It’s wonderful to hear you had such a positive and caring experience.

Rated 5 out of 5 stars

Amazing

Dr. Ivy is beautiful both inside and out. Beyond her incredible talent and expertise, she has a heart of gold—kind, caring, and genuinely dedicated to helping others feel their best.
Her work isn’t about changing who you are—it’s about enhancing your best features and helping you feel more confident in your own skin. She is the best ❤️

6 June 2026
Unprompted review
Dr Ivy London logo

Reply from Dr Ivy London

Thank you so much. Dr Ivy is truly grateful for your kind words and is delighted to hear you feel so supported and confident in your care.

Rated 5 out of 5 stars

Dr Ivy is the BEST

Dr Ivy is my favourite doctor ever! She is meticulous, perfectionist and always listens and addresses my exact needs. I recommend her 1000% if you want to see the fresh side of yourself again!

6 June 2026
Unprompted review
Dr Ivy London logo

Reply from Dr Ivy London

We really appreciate your enthusiasm and kind words. It’s always a pleasure to know you feel listened to and so well cared for. Thank you for your continued trust.

Rated 5 out of 5 stars

Dr Ivy is a magician

Dr Ivy is a magician! Treatments are fast, painless, and her extraordinary talent to find the best in YOU and bring it forth in a natural fashion is one of a kind. Whether you want just a little pick- me-up, a total overhaul, or anything in between, Dr. Ivy will bring your vision to life with precision, courtesy and professionalism that is unmatched. Highly recommend!

5 May 2026
Unprompted review
Dr Ivy London logo

Reply from Dr Ivy London

Thank you for such a wonderful review. Dr Ivy will be so pleased to hear her work has made such a positive difference to your confidence and experience.

Rated 5 out of 5 stars

Incredible Results

I couldn’t be happier with my experience with Dr Ivy. Her Face Design treatment enhanced my features beautifully while keeping everything looking natural. Professional, knowledgeable, and incredibly talented.

5 June 2026
Unprompted review
Dr Ivy London logo

Reply from Dr Ivy London

Thank you for your kind words. We’re delighted to hear you’re so happy with your results and experience. A natural, refined outcome is always the priority.

Rated 5 out of 5 stars

She works with great precision

She works with great precision; in my opinion, she’s the best. She’s an artist she makes people look beautiful without changing who they are, and that’s her greatest strength. I highly recommend her.

26 May 2026
Unprompted review
Dr Ivy London logo

Reply from Dr Ivy London

Thank you for your lovely review. Precision and subtlety are central to Dr Ivy’s approach, and it’s always rewarding to hear when clients feel beautifully enhanced while still themselves.

Rated 5 out of 5 stars

Dr Ivy - a true artist!

Dr Ivy is an artist! She looks at your face and suggests what’s best for you to look your best.
I have had so many compliments after my treatments with Dr Ivy. She makes you look like you…just better.
I can’t go anywhere else (nor do I want to), because I love the way she makes me look.

9 January 2026
Unprompted review
Dr Ivy London logo

Reply from Dr Ivy London

We really appreciate your kind message. Dr Ivy takes great care in enhancing natural beauty rather than changing it, so it’s wonderful to hear you feel so happy with your results.

Rated 5 out of 5 stars

Natural, Youthful Results That Speak for Themselves!

I recently had Dr. Ivy perform her signature Face Design technique on me, and I cannot recommend her highly enough. From the very first consultation, Dr. Ivy listened carefully to what I wanted and explained the process with such expertise and warmth that I felt completely at ease.
The results? Absolutely amazing. I now have a youthful appearance without looking “done” at all. Everything looks so natural and beautiful – my face feels refreshed, lifted, and harmonious in a way I didn’t think was possible. Friends and family keep commenting on how well-rested and glowing I look, but no one can pinpoint exactly what’s different, which is exactly what I wanted.
Dr. Ivy’s skill and artistic eye are truly exceptional. This treatment has been a complete life changer for my confidence. If you’re considering any facial enhancement, stop looking elsewhere and book with Dr. Ivy. You will not regret it!
Thank you so much Dr Ivy!

7 April 2026
Unprompted review
Dr Ivy London logo

Reply from Dr Ivy London

Thank you for sharing such detailed feedback. It’s incredibly rewarding to hear how much of a positive impact the treatment has had on your confidence. Subtle, natural enhancement is always the goal, so your words mean a great deal.

Rated 5 out of 5 stars

Dr. Ivona is an artist

Dr. Ivona is absolutely wonderful. I believe she is an actual artist and one’s face is her canvas. She is so dedicated to the client and I genuinely cannot recommend her enough. :)

6 June 2026
Unprompted review
Dr Ivy London logo

Reply from Dr Ivy London

Thank you for such a thoughtful review. Dr Ivy truly sees facial aesthetics as a form of artistry, and she will be very touched by your words and appreciation.

Rated 5 out of 5 stars

My experience with Dr.Ivy

My experience with Dr.Ivy from start to finish was excellent. She makes you feel so comfortable, and explains everything so you understand what's she's doing. The treatment makes you feel so confident in yourself, as you look so good. The results far exceeded my expectations . I could not recommend her more highly.
She is genuinely a lovely person only wanting what best for you.

21 May 2026
Unprompted review
Dr Ivy London logo

Reply from Dr Ivy London

We’re so pleased to hear your experience from start to finish was excellent. Dr Ivy takes great care to ensure every treatment is clearly explained and tailored to the individual, so it’s lovely to know you felt comfortable and confident throughout.

Rated 5 out of 5 stars

Dr Ivy is undoubtedly one of the best…

Dr Ivy is undoubtedly one of the best injectors in the UK. I have been over the moon with all of my treatments and would not go anywhere else. Thank you also for your kindness always.

6 June 2026
Unprompted review
Dr Ivy London logo

Reply from Dr Ivy London

Thank you for your trust and kind message. Consistency, care, and natural-looking results are always at the heart of Dr Ivy’s approach, so it’s wonderful to hear this reflected in your experience.

Rated 5 out of 5 stars

Dr Ivy is the tops

Dr Ivona Igerc is without doubt the best facialist in town and she can do anything and everything. She has amazing energy and seeing her is always a total pleasure. Highly recommended for men and women.

1 May 2026
Unprompted review
Dr Ivy London logo

Reply from Dr Ivy London

Thank you for your lovely words. Dr Ivy is delighted to hear you enjoy your visits and feel such positivity from your treatments. Your recommendation is greatly appreciated.

Rated 5 out of 5 stars

The best

The most professional advice and treatments I have ever had. I’ve never felt so safe in the hands of a professional, and I would never visit anyone else after finding Dr Ivy.

18 September 2025
Unprompted review
Dr Ivy London logo

Reply from Dr Ivy London

We truly appreciate your feedback. Knowing you feel safe and so well looked after is exactly what we strive for. Dr Ivy is committed to maintaining that standard of care at every appointment.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look