They have such an incredible wide variety of prints, colors, designs so that was amazing. Was a bit sticker shocked by the prices on larger prints, even more so when our largest print came with black... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered from here as I absolute love the art work, and it goes with the vibe of my apartment. Unfortunately, DROOL uses FedEx for deliveries - they're useless. This isn't necessarily DROOLs... See more
Company replied
After some false and confusing information regarding the delivery, the costumer service kept me adequately and frequently updated about the whereabouts of my order. I received them a couple days later... See more
Company replied
Great experience from start to finish compared to competitors. Clean and honest website with clear “for the artist” model. My prints came packaged beautifully to prevent damage. They look top tier an... See more
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4.1
Great
2k reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
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Amazing quality prints and frames
Amazing quality prints and frames, unharmed product on arrival and super fast shipping in the EU. I've ordered a couple times from Drool and I was never disapponted, even after shipping across half of Europe the prints always arrived in pristine condition and they became a nice addition to our home. Highly recommended.
12 May 2026
Unprompted review
Reply from drool-art.com
Hi Szabó,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you’ve consistently had a great experience with us and that your prints and frames arrived safely and in pristine condition, even with long-distance shipping across Europe.
It means a lot to know our quality and service have become a valued part of your home over multiple orders. We truly appreciate your continued trust and recommendation, and we look forward to serving you again soon!
The DROOL Team
I didn’t receive my purchase.
11 May 2026
Unprompted review
Reply from drool-art.com
Hi Renan,
Thank you for reaching out, and we’re really sorry to hear that you haven’t received your purchase.
We’ve received an update from the courier, and one of our colleagues is currently working on your inquiry to get this resolved as quickly as possible. Our support team will also be reaching out to you directly with further updates and assistance.
We truly appreciate your patience while we look into this for you, and we’re committed to getting this sorted.
The DROOL Team
Great art work and a super friendly…
Great art work and a super friendly customer support team, who helped me with an invoice issue. I can highly recommend it.
11 May 2026
Unprompted review
Reply from drool-art.com
Hi Kaya,
Thank you so much for your kind feedback! We’re really happy to hear that you’re pleased with the artwork and that our customer support team was able to help you quickly with your invoice issue.
Your recommendation means a lot to us, and we truly appreciate your support. We hope to serve you again soon!
The DROOL Team
Reply from drool-art.com
Hi Sean,
Thank you so much for your kind feedback!
We’re really glad to hear that you’re happy with the quality of the artwork and the delivery experience. Your support means a lot to us, and we hope to serve you again soon!
The DROOL Team
the payment was totally secure and…
the payment was totally secure and unsuspicious, the order arrived perfectly, fast and on time!
8 May 2026
Unprompted review
Reply from drool-art.com
Hi Lucia,
Thank you so much for your kind feedback! We’re delighted to hear that you felt confident and secure during the payment process and that your order arrived quickly, safely, and right on time.
Your support means a lot to us, and we’re so happy you had a smooth experience from start to finish. We hope to serve you again soon!
The DROOL Team
Exceptional customer care
Absolutely brilliant all round experience shopping with Drool!
From their choices of prints to the quality of the actual items, that’s already enough to win most over.
But the exceptional customer service is what puts Drool above the rest for me!
I bought a few choices of prints from a few different companies, to choose between what worked in the room.
I chose the keepers and returned the rejects all on the same day at the post office. The personal communication from Drool stood out for me - and so far they have been the first to process the refunds so promptly.
I absolutely have no hesitation in shopping again with Drool and highly recommend them.
Big thanks to Cressy from their customer service team for all the help. Really appreciated!
21 April 2026
Unprompted review
Reply from drool-art.com
Hi Ki,
Thank you so much for your incredible feedback! We’re absolutely delighted to hear that you had such a positive experience shopping with us.
It means a lot to know that not only the quality of our prints stood out to you, but also the service and support you received throughout the process. We always strive to make every part of the experience as smooth and personal as possible, so your kind words truly mean a great deal to the whole team.
We’re especially happy to hear that the refund process was handled promptly and that the communication made a difference for you. We’ll also be sure to pass your lovely message on to Cressy; she’ll be thrilled to know her help was so appreciated!
Thank you again for your trust, recommendation, and support. We can’t wait to welcome you back again in the future!
The DROOL Team
Good Customer Service
Editing my review. Drool customer service provided a good work around for my previous issue. The prints are good quality and add a nice vibe to our hallway. I would order again.
8 May 2026
Unprompted review
Reply from drool-art.com
Hi Andrew,
Thank you for your feedback, and we’re very sorry to hear about your disappointment.
We apologize for the lack of clarity regarding the hanging mechanism. Our canvas frames typically do not come with pre-installed hanging hardware, and we understand that this was not clearly communicated, which has led to frustration. This is not the experience we aim to provide, and we’re sorry for any inconvenience caused.
We would really appreciate the opportunity to make this right and discuss this further with you. A member of our team will be in touch to follow up and assist you directly.
The DROOL Team
Easy access to the site
Easy access to the site, quick payment gateway- quality posters. Been loving them in my room!! <3
22 April 2026
Unprompted review
Reply from drool-art.com
Hi Jedediah,
Thank you so much for your lovely feedback! We’re thrilled to hear that you found the website easy to use and that you’re happy with the quality of the posters. It’s wonderful to know they’ve found a perfect place in your room and that you’re loving them!
We truly appreciate your support and hope to see you again soon!
The DROOL Team
Prints
Good prints, good service, was fooled by the inches to cm sizing which meant that the 50x70cm print came out at 51.5x71.5cm (creating framing issues). Team was very helpful to provide solutions
1 May 2026
Unprompted review
Reply from drool-art.com
Hi Hamish,
Thank you for your feedback! We’re glad to hear you’re happy with the prints and service, and we really appreciate your understanding regarding the sizing confusion.
We understand how frustrating framing issues can be, especially when measurements differ from expectations, and we’re pleased our team was able to assist and provide solutions for you.
Your feedback is truly valuable to us, and we appreciate your support and patience throughout the process!
The DROOL Team
Good packaging
Good packaging, the prints arrived in a really good shape. The material used for the prints is also really good.
Delivery service was also perfect, with a lot of care
6 May 2026
Unprompted review
Reply from drool-art.com
Hi Maxime,
Thank you so much for your kind feedback! We’re really happy to hear that your prints arrived in perfect condition and that you’re pleased with the quality of the materials.
It’s also great to know the delivery service met your expectations and that everything arrived with care. We truly appreciate your support and hope you enjoy your prints for a long time to come!
The DROOL Team
I bought 3 pictures but only received…
I bought 3 pictures but only received one, I reached out to them and they immediately apologized for the inconvenience and send me the last two pictures.
Overall great service and the pictures are very nice quality. Can highly recommend :)
1 May 2026
Unprompted review
Reply from drool-art.com
Hi Luka,
Thank you so much for your feedback! We’re really sorry again for the initial issue with your order, but we’re glad our team was able to resolve it quickly and get the remaining prints sent out to you.
It’s great to hear that you’re happy with the quality of the pictures and overall service. Your recommendation means a lot to us, and we truly appreciate your support!
The DROOL Team
The piece did not meet my expectations…
The piece did not meet my expectations nor was it worth the amount of money I spent
4 May 2026
Unprompted review
Reply from drool-art.com
Hi Nicohle,
We’re really sorry to hear that the piece did not meet your expectations, especially considering the amount you invested. This is not the experience we want any of our customers to have.
We’d like to look into this further for you and help in the best way we can. Could you please share your order number, or alternatively, contact us directly at hello@drool-art.com
so we can assist you promptly?
We appreciate your feedback and the opportunity to make this right.
The DROOL Team
Quality Prints
Wow, the quality of the prints is excellent. I will definitely order more in the near future. I did find the price of the frames a little dear, so I was able to get frames at IKEA at a lower price.
1 May 2026
Unprompted review
Reply from drool-art.com
Hi Dawn,
Thank you so much for your kind feedback! We’re really glad to hear you’re happy with the print quality and that you’re planning to order again—that means a lot to us.
We also appreciate your honest note regarding the frames. We understand that pricing and personal preferences can vary, and we’re sorry to hear they weren’t the right fit for you. Your feedback is very helpful and will be shared with our team as we continue to improve.
We look forward to seeing you again soon!
The DROOL Team
Great quality prints
Second time I have ordered prints from DROOL and I am elated. The art is unique, the colors are vibrant and my home feels like a high-quality curated selection. Shoutout to the artist George Kempster especially as I've chosen a lot of his work for my apartment.
24 April 2026
Unprompted review
Reply from drool-art.com
Hi Léandre,
Thank you so much for your amazing feedback! We’re absolutely delighted to hear that your second order with us has left you feeling elated.
It’s wonderful to know you’re enjoying the uniqueness of the artworks, the vibrant colours, and that your space feels like a curated collection—that’s exactly the experience we hope to create. We’ll also be sure to pass your kind shoutout to George Kempster; he’ll really appreciate that his work is being so well received in your home.
We truly appreciate your continued support and look forward to helping you build your collection even further!
The DROOL Team
Lots of choice, lots of quality
A really interesting collection of prints to choose from with size and framing options. I wasn’t sure about quality but when my prints arrived they looked so lovely and premium. I loved my order and will look to order more in the future.
9 April 2026
Unprompted review
Reply from drool-art.com
Hi Em,
Thank you so much for your wonderful feedback! We’re really glad to hear you enjoyed exploring our collection and that the prints exceeded your expectations in terms of quality.
It’s great to know you’re happy with your order and considering coming back for more, that truly means a lot to us. We look forward to helping you find your next pieces soon!
The DROOL Team
Everything was perfect
3 April 2026
Unprompted review
Reply from drool-art.com
Hi Moritz,
Thank you so much for your lovely feedback! We’re really happy to hear that everything was perfect for you. Your support means a lot to us, and we hope to serve you again soon!
The DROOL Team
Reply from drool-art.com
Hi Nicole,
Thank you so much for your kind feedback! We’re really glad to hear you were happy with our service and fast replies. Your support means a lot to us, and we hope to assist you again soon!
The DROOL Team
Damaged but quality and quick shipping
Fast shipping. One of the frames came damaged but was all packaged well. Great quality
16 April 2026
Unprompted review
Reply from drool-art.com
Hi David,
Thank you for your feedback, and we’re really sorry to hear that one of your frames arrived damaged.
We’re glad the shipping was fast and that the packaging overall held up well, but we completely understand how disappointing this must be. This is not the experience we aim to provide.
Could you please share your order number or contact us directly at hello@drool-art.com
so we can look into this and arrange a suitable resolution for you as quickly as possible?
We appreciate you bringing this to our attention and hope to make this right for you.
The DROOL Team
Great but Expensive
Ordering from Drool was a good experience overall. There are truly a ton of options to choose from and the customer service team was helpful with questions I had.
Overall the prints I ordered look great, and they arrived in about a week undamaged. I can’t give 5 stars simply because I can’t completely justify the cost. Several hundred dollars for three A1 prints and one A2. I’m not sure the price makes sense for a paper print. Adding frames would have drastically increased the already high cost as well, so I didn’t, though I would have liked too.
I would encourage you to buy if you can, the quality and look is great and it’s so easy to match with your room.
28 April 2026
Unprompted review
Reply from drool-art.com
Hi Mason,
Thank you for taking the time to share your detailed feedback!
We’re really glad to hear that you had a positive overall experience, enjoyed the variety of artworks available, and found our customer service helpful. It’s also great to know your prints arrived safely and that you’re happy with how they look.
We completely understand your concerns regarding pricing. As we collaborate directly with a wide range of independent artists, a portion of each sale goes toward supporting their work, which is an important part of what we do. That said, we truly appreciate your perspective and will continue working to ensure our pricing reflects the value we provide.
Thank you again for your honest feedback and recommendation. It means a lot to us!
The DROOL Team
The art work is great and really…
The art work is great and really finishes the space, it was an easy buying experience too.
29 April 2026
Unprompted review
Reply from drool-art.com
Hi James,
Thank you so much for your kind feedback! We’re really glad to hear you’re happy with the products and that the delivery and communication met your expectations. Your support means a lot to us, and we hope to serve you again soon!
The DROOL Team
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