drool-art.com Reviews 1,525

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 900 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the product quality, highlighting the amazing prints, vibrant colors, and the overall premium feel of the artwork. Many appreciate the wide variety of designs and the excellent quality of the paper and printing, often noting that the items look even better than expected. However, some people were dissatisfied with aspects of the delivery service, mentioning delayed arrivals, damaged packaging, or even lost orders. There were also concerns regarding the pricing, particularly for frames and the additional customs fees that were not always clearly communicated upfront, leading to unexpected costs for some international customers.

What people talk about most

Product

Customers had positive experiences with product quality and selection. Many reviewers praised the amazing... See more

Quality

People report positive experiences with quality, praising the amazing artwork, vibrant colors, and overall... See more

Delivery service

Consumers find delivery service to be ambiguous. Many reviewers praise the fast shipping, with products... See more

Order

Reviewers mention ambiguous feedback about order. Many customers report positive experiences, highlighting... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers found prices to be high, citing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They have such an incredible wide variety of prints, colors, designs so that was amazing. Was a bit sticker shocked by the prices on larger prints, even more so when our largest print came with black... See more

Company replied

Rated 4 out of 5 stars

I ordered from here as I absolute love the art work, and it goes with the vibe of my apartment. Unfortunately, DROOL uses FedEx for deliveries - they're useless. This isn't necessarily DROOLs... See more

Company replied

Rated 4 out of 5 stars

After some false and confusing information regarding the delivery, the costumer service kept me adequately and frequently updated about the whereabouts of my order. I received them a couple days later... See more

Company replied

Rated 5 out of 5 stars

Great experience from start to finish compared to competitors. Clean and honest website with clear “for the artist” model. My prints came packaged beautifully to prevent damage. They look top tier an... See more

Company replied


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4.1

Great

TrustScore 4 out of 5

2k reviews

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Replied to 99% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great products

Great products, shopping on time, responsive communication.

28 April 2026
Unprompted review
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Reply from drool-art.com

Hi Emme,

Thank you so much for your kind feedback! We’re really glad to hear you’re happy with the products and that the delivery and communication met your expectations. Your support means a lot to us, and we hope to serve you again soon!

The DROOL Team

Rated 5 out of 5 stars

The quality is just amazing

The quality is just amazing, really looks like the original. Arrived a bit late than I anticipated(took two weeks), but now that I have it hanging on my wall, I cannot get enough of it.

8 April 2026
Unprompted review
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Reply from drool-art.com

Hi Alex,

Thank you so much for your thoughtful feedback! We’re really glad to hear that you’re impressed with the quality and that the print looks just like the original, that means a lot to us.

We’re sorry the delivery took longer than expected, and we appreciate your patience while you waited. It’s wonderful to know that it was worth it once it was up on your wall and that you’re enjoying it so much now.

We truly appreciate your support and hope to serve you again in the future!

The DROOL Team

Rated 5 out of 5 stars

Great!

The prints are high quality and packaged very safely for shipping. Shipping was fast and I love the art

6 March 2026
Unprompted review
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Reply from drool-art.com

Hi Sarah,

Thank you so much for your kind feedback! We’re really happy to hear that you love the art and are pleased with the print quality, packaging, and fast shipping. We take great care to ensure everything arrives safely, so your words truly mean a lot to us. We appreciate your support and hope to see you again soon!

The DROOL Team

Rated 5 out of 5 stars

It was everything I expected!

26 April 2026
Unprompted review
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Reply from drool-art.com

Hi Rigoberto,

Thank you so much for your feedback! We’re really glad to hear that everything met your expectations. Your support means a lot to us, and we hope to serve you again soon!

The DROOL Team

Rated 5 out of 5 stars

Ordered an XL canvas and smaller prints

Ordered an XL canvas and some smaller prints. All great quality and incredibly quick delivery

18 April 2026
Unprompted review
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Reply from drool-art.com

Hi Filip,

Thank you so much for your kind feedback! We’re really happy to hear that you’re pleased with both your XL canvas and smaller prints, and that everything arrived quickly. Your support means a lot to us, and we hope you enjoy your pieces for a long time to come!

The DROOL Team

Rated 5 out of 5 stars

2 am in the swamp was a great addition…

2 am in the swamp was a great addition to my collection, Love it!

25 April 2026
Unprompted review
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Reply from drool-art.com

Hi M D,

Thank you so much! We’re really glad to hear you love “2 AM in the Swamp” and that it’s a great addition to your collection. Your support means a lot, and we hope it brings you joy every time you see it!

The DROOL Team

Rated 5 out of 5 stars

Very good quality!

At first i must say i was very sceptical about the site, especially since i couldn't find any information about their canvas options quality anywhere. I ordered anyways and i must say, even the 50x70 cm prints were high resolution, so i was very pleased with the products i recieved. Overall i also find the quality very pleasing, especially considering their products are cheaper than many other websites products.

1 April 2026
Unprompted review
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Reply from drool-art.com

Hi Rasmuswk,

Thank you so much for your thoughtful feedback! We completely understand your initial hesitation, and we’re really glad you decided to give us a try.

It’s fantastic to hear that you were pleased with the resolution and overall quality of your prints, especially at the larger size. We always aim to provide high-quality artwork at accessible prices, so your comments truly mean a lot to us.

We really appreciate your trust and hope to serve you again in the future!

The DROOL Team

Rated 5 out of 5 stars

Art arrived perfectly in Argentina

Art arrived perfectly in Argentina, looks stunning, and did not have to pay taxes since it's under 2kg and falls under the Letter/Prints category. Argentinos compren! Customer service was also quick to get back and offer solutions.

24 April 2026
Unprompted review
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Reply from drool-art.com

Hi Gonzalo,

Thank you so much for your wonderful feedback! We’re thrilled to hear that your artwork arrived safely in Argentina and that you’re happy with how it looks.

It’s also great to know our customer service team was able to support you quickly and effectively. We truly appreciate you sharing your experience and recommendation. Enjoy your new piece, and we hope to serve you again soon!

The DROOL Team

Rated 1 out of 5 stars

i still haven't receipt the whole…

i still haven't receipt the whole order. i've ordered on April 5th. sorry, but i'm not satisfied.

24 April 2026
Unprompted review
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Reply from drool-art.com

Hi Cathi,

Thank you for your message, and we’re very sorry to hear that you still haven’t received your full order.

As per our latest update, one of our colleagues is currently working on your case to get this resolved as quickly as possible. We’ve also reached out via email requesting a few additional details so we can continue investigating this with the courier.

When you have a moment, please kindly reply to that email, and we can move things forward for you.

We sincerely apologize for the inconvenience and appreciate your patience while we work to resolve this for you.

The DROOL Team

Rated 2 out of 5 stars

Smooth process, design has flaws

he ordering process was very smooth, and the package arrived quickly and nicely packaged. Overall, the service was great.

My only issue is with the print quality. While the poster is generally well printed, the underlying graphic has some flaws. Certain textures appear poorly placed, and there are visible white edges where the pattern abruptly ends. This doesn’t seem to be a printing issue but rather a problem with the original design file. In smaller sizes it might not be noticeable, but in A1 it stands out quite clearly. The print also looks scaled, which makes the textures feel less refined than expected.

I considered returning it, but after framing it behind glass, it looks acceptable.

8 April 2026
Unprompted review
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Reply from drool-art.com

Hi Chris,

Thank you for taking the time to share your detailed feedback, and we’re sorry to hear about your concerns regarding the print quality.

We’re glad to know the ordering process was smooth and that your package arrived quickly and well-packaged, but we sincerely apologize that the artwork itself did not fully meet your expectations in A1 size.

We appreciate you highlighting the issue with the underlying design appearance. This is something we take seriously, and we’d like the opportunity to look into it further for you.

Could you please share your order number or contact us directly at hello@drool-art.com.
So we can investigate this properly and assist you further?

Thank you again for your feedback and for giving us the chance to help resolve this.

The DROOL Team

Rated 5 out of 5 stars

Love the prints!

23 April 2026
Unprompted review
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Reply from drool-art.com

Hi Sequoia,

Thank you so much! We’re really happy to hear you love the prints 😊

Your support means a lot to us, and we hope you enjoy them for a long time to come!

The DROOL Team

Rated 5 out of 5 stars

Quality products at affordable prices

Quality products at affordable prices, would recommend

10 April 2026
Unprompted review
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Reply from drool-art.com

Hi Raees,

Thank you so much for your kind feedback! We’re delighted to hear that you’re happy with the quality and pricing of our products. Your recommendation means a lot to us, and we truly appreciate your support. We hope to serve you again soon!

The DROOL Team

Rated 5 out of 5 stars

Great service, fast shipping

Great service, extremely fast shipping. Very happy with the items I received.

22 April 2026
Unprompted review
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Reply from drool-art.com

Hi There,

Thank you so much for your kind feedback! We’re delighted to hear that you’re happy with your items and that the service and shipping speed met your expectations. Your support means a lot to us, and we hope to serve you again soon!

The DROOL Team

Rated 5 out of 5 stars

Great prints and really good quality

Great prints and really good quality. Would recommend! :)

10 April 2026
Unprompted review
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Reply from drool-art.com

Hi Pablo,

Thank you so much for your lovely feedback!

We’re really happy to hear you’re pleased with the print quality and that you’d recommend us; that means a lot. We truly appreciate your support and hope to see you again soon!

The DROOL Team

Rated 5 out of 5 stars

High quality prints and paper

High quality prints and paper, great packaging and the designs really stand out. The costumer service is top notch!

15 April 2026
Unprompted review
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Reply from drool-art.com

Hi Nobull,

Thank you so much for your kind feedback!

We’re thrilled to hear that you’re happy with the print quality, paper, packaging, and designs. It’s also wonderful to know our customer service made a positive impression, which really means a lot to the team.

We truly appreciate your support and hope to serve you again soon!

The DROOL Team

Rated 5 out of 5 stars

Great experience from start to finish…

Great experience from start to finish compared to competitors. Clean and honest website with clear “for the artist” model.
My prints came packaged beautifully to prevent damage. They look top tier and I am wrapped with them.

14 April 2026
Unprompted review
drool-art.com logo

Reply from drool-art.com

Hi Kane,

Thank you so much for your wonderful feedback! We’re delighted to hear that you had a great experience from start to finish and appreciated the clarity of our “for the artist” model.

It’s also great to know your prints arrived safely and beautifully packaged, and that you’re so happy with the quality. We truly appreciate your support and kind words, and we look forward to serving you again in the future!

The DROOL Team

Rated 2 out of 5 stars

Avoid the frames!!!

The artwork itself is actually very cool - the frame is an absolute joke and should be refunded.

20 April 2026
Unprompted review
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Reply from drool-art.com

Hi Ricky,

Thank you for your feedback, and we’re really sorry to hear that the frame did not meet your expectations.

We’re glad to hear you like the artwork itself, but we completely understand your disappointment with the frame quality. This is certainly not the experience we aim to provide.

Our support team will be reaching out to you shortly via a separate email to review this further and assist with a resolution.

We appreciate your patience and the opportunity to make this right.

The DROOL Team

Rated 5 out of 5 stars

Love it

Love it!
Great quality and fast shipping. Would recommend.

17 April 2026
Unprompted review
drool-art.com logo

Reply from drool-art.com

Hi Esther,

Thank you so much for your lovely feedback!

We’re delighted to hear that you love your order and are happy with both the quality and fast shipping. Your recommendation means a lot to us, and we truly appreciate your support.

Hope to see you again soon!

The DROOL Team

Rated 4 out of 5 stars

Weird delivery, great costumer service

After some false and confusing information regarding the delivery, the costumer service kept me adequately and frequently updated about the whereabouts of my order. I received them a couple days later. The products look amazing, I look forward putting them up the wall!

19 April 2026
Unprompted review
drool-art.com logo

Reply from drool-art.com

Hi Mike,

Thank you so much for taking the time to share your feedback.

We’re really glad to hear that you received your order and that our team was able to keep you updated throughout the process, even after the initial confusion with the delivery. We truly appreciate your patience while we worked through it.

It’s also wonderful to hear that you’re happy with the products and that they look amazing. We hope they look just as great once they’re up on your wall!

If you ever need anything in the future, please don’t hesitate to reach out. We’d be more than happy to help.

The DROOL Team

Rated 1 out of 5 stars

‘We can not guarantee the outcome’ 75 emails and 7 weeks later..

In response to your ill informed response below, it has been 75 emails to the 1 girl who replies (not without multiple chasing) and it is so far from being dealt with it’s just excuses without any solution. I had to reach out to the courier myself, they are not even able to send they told me in minutes. The response I got from you was ‘We want to be transparent that we cannot guarantee the outcome’ I do, I spoke to them they will be returning! So I will never get my items which is out right theft of $380. I have sent the costing of DHL which aligns with the amount I have spent on 3 orders not received in almost 2 months. It will send in 2-3 days. I even offered to have it sent to the UK where apparently you’re shipping from but that was declined. 75 emails and I’m doing your job?
Reprint the prints, send them via DHL like every other reputable company who charges what you do.

18 April 2026
Unprompted review
drool-art.com logo

Reply from drool-art.com

Hi,

We’re truly sorry for the experience you’ve had and understand how frustrating this situation has been, especially given the time and effort you’ve had to put in.

Please be assured that we are actively working on resolving this issue with the courier, and the case has already been escalated internally to ensure it receives the attention it requires.

At the moment, there are still some limitations with certain shipping routes and courier operations to the UAE or Middle East countries, which have contributed to the delays and complications. That said, we are actively exploring alternative solutions to get your order to you as quickly and reliably as possible.

We kindly ask for your continued patience while we work through this with the courier and our logistics team. Our goal is to reach a proper resolution for you, and we will keep you updated as soon as we have a confirmed next step.

We understand your expectations and are doing everything we can to move this forward.

The DROOL Team

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