Ordered a new Taylormade Spider ZT Black limited edition putter online but when it arrived, it was only the standard model. Emailed them back and the next day, the correct putter was dispatched expres... See more
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Joined up to their life membership as I was finding that I was purchasing more gear than I thought...now I'll get that extra off plus a few other extras. The process was done online, it was easy & com... See more
Company replied
Recently had a problem with my MGI golf buggy, dropped it off at Drummond in Fyshwick they organised repairs.Got a call a few days later that it had been fixed under warranty and was ready to be picke... See more
Company replied
I bought online after a really helpful discussion in Launceston Drummond golf shop. What a lovely couple of young blokes you've employed there! Fabulous online experience as well. Thank you, Drummond.... See more
Company replied
Company details
Written by the company
As Australia's Biggest golf retailer, Drummond Golf has been providing the largest range of the world’s leading golf brands at competitive prices to golfers of all levels and ages.
Contact info
15-17 Lakewood Boulevard, 3195, Braeside, Australia
- 03 9565 1400
- webmaster@drummondgolf.com
- drummondgolf.com.au
4.7
Excellent
7k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Reply from Drummond Golf
Hi John,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Great service
Great service, I returned an item from an online purchase and was immediately refunded.
Thanks guys!
14 October 2024
Reply from Drummond Golf
Hi Kerri,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Reply from Drummond Golf
Hi Garry,
Thanks for the 5-star review! We're happy to hear that you were satisfied with the quality of your golf pants, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Voucher was easy to purchase but a…
Voucher was easy to purchase but a little slow to arrive however when I raised the response was immediate
21 October 2024
Reply from Drummond Golf
Hi Frances,
Thanks for the 4-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Always so easy to order and delivery is…
Always so easy to order and delivery is very prompt
Prices are always very competitive
21 October 2024
Reply from Drummond Golf
Hi Mandy,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Booked into Drummond Cup
Booked into Drummond Cup, was unable to attend, emailed and spoke with reps from Drummond who said would refund - never happened. No follow up from them whatsoever.
Plenty of alternate golf stores to service any needs I have.
21 October 2024
Reply from Drummond Golf
Hi Nic,
Thanks for reaching out with your concerns.
Your refund was processed on the 22/10/24.
If you haven't received this refund, please reach out to your financial institution as this was confirmed as successful from our end.
If you would like to reach out to Webmaster@drummondgolf.com we'd be happy to assist with a record number for your bank.
Kind regards, Customer Care
Reply from Drummond Golf
Hi Stephen,
Thanks for leaving a 5-star review! We greatly appreciate the positive feedback and hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Reply from Drummond Golf
Hi Heath,
Thanks for leaving a 5-star review! We greatly appreciate the positive feedback and hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Cobra Darkspeed Irons
Delivery was somewhat slow but my Cobra Darkspeed Irons arrived finally & have spent last 7 days on a golf trip & I couldn’t be anymore happier. Hitting irons very well & performance was far beyond my expectations. Highly recommend these irons to everyone.
18 October 2024
Reply from Drummond Golf
Hi Michael,
Thanks for leaving a 5-star review! We greatly appreciate the positive feedback and hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Reply from Drummond Golf
Hi Sylvia,
Thanks for the 5-star review! We're thrilled to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
They were delivered on time price was…
They were delivered on time price was competitive the ball work well for my wife
10 October 2024
Reply from Drummond Golf
Hi John,
Thanks for the 5-star review! We're thrilled to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Reply from Drummond Golf
Hi Anthony,
Thanks for the 5-star review! We're thrilled to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Sent back a too small glove and…
Sent back a too small glove and received my replacement today, thank you for efficient service.
15 October 2024
Reply from Drummond Golf
Hi Susan,
Thanks for the 5-star review! We're thrilled to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Timely delivery of purchased products
Timely delivery of purchased products. Exceeded advised arrival date.
7 October 2024
Reply from Drummond Golf
Hi Norm,
Thanks for the 4-star review! We're thrilled to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
knowledgeable staff on entering the…
knowledgeable staff on entering the store you are made very comfortable .I wouldn’t buy anything golf from no one else except Drummond Golf
15 October 2024
Reply from Drummond Golf
Hi Arnold,
Thanks for the 5-star review! We're thrilled to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Drummond is a reliable company that…
Drummond is a reliable company that I’ve been using well over 10 years for golf balls gloves golf clubs and have a store most locations that I’ve ever lived in New South Wales in Queensland. Highly recommend the efficiency of the delivery services as well.
8 October 2024
Reply from Drummond Golf
Hi Louis,
Thanks for the 5-star review! We're thrilled to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Reply from Drummond Golf
Hi Brian,
Thanks for the 5-star review! We're thrilled to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
The staff are always helpful
15 October 2024
Reply from Drummond Golf
Hi Jeremy,
Thanks for the 5-star review! We're thrilled to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Reply from Drummond Golf
Hi Matt,
Thanks for the 5-star review! We're thrilled to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Reply from Drummond Golf
Hi Mick,
Thanks for the 5-star review! We're thrilled to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
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