I bought eye drops and they stung my eyes so I contacted them to return it. They said they don't allow products returned if you've opened the product. I've never heard of this anywhere else. Do yourse... See more
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See what reviewers are saying
Quick delivery. Sterilized individual containers. Cost is difficult when you need this ongoing and multiples daily. After my postop cataract surgery schedule I will look for an alternative I can aff... See more
My dry eye symptoms have completely resolved with the De 3 Omega Oil soft gels!! They are so easy to take and no oil taste or burp up. My eyes used to water so much with the slightest breeze or cool... See more
My Dry Eye Rescue order was packaged with great care. I really appreciated that the boxes of Blink Eye drops all arrived in great shape. Before I found Dry Eye Rescue, I did not have this experience.... See more
Company details
Written by the company
Number one online destination for everything dry eyes. Shop doctor approved, dry eye products and find a dry eye specialist in your area.
Contact info
1200 S. Rogers Circle, Suite 16, 33487, Boca Raton, United States
- 888-982-7764
- support@dryeyerescue.com
- dryeyerescue.com
4.1
Great
1k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Customer services was great
Customer services was great, person who placed my order was polite, helpful and knowledgeable
24 October 2023
Prices are great and their customer…
Prices are great and their customer service is so helpful.
24 October 2023
Excellent seller!!!
My Dry Eye Rescue order was packaged with great care. I really appreciated that the boxes of Blink Eye drops all arrived in great shape. Before I found Dry Eye Rescue, I did not have this experience. Plus they offer the same price, loyalty rewards and free shipping. There’s no reason to order anywhere else.
23 October 2023
Great product!
Great product. Works wonders for those with dry eyes. I used to have to drive to my ophthalmologist to purchase this product, but found Dry Eye Rescue online. Setting up an auto-delivery works best for me. Ordering is easy and shipping and delivery is a breeze. Thank you!
23 October 2023
It was a little hard to maneuver…
It was a little hard to maneuver through your website to get product.
23 October 2023
Reply from dryeyerescue.com
Hi There!
Thank you for taking the time to leave a review for our service. We are thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we are always looking for ways to improve our offerings to better serve you.
If you have any further feedback or suggestions, please don't hesitate to reach out to us by phone at (888) 982-7764 or by email at Orders@dryeyerescue.com. We appreciate your business and look forward to serving you again in the future.
Best regards,
The DryEye Rescue Team.
The product made my eyes itch..I threw…
The product made my eyes itch..I threw it in the trash
23 October 2023
Reply from dryeyerescue.com
Hi There,
Thank you for taking the time to leave a review. We are sorry to hear that you experienced discomfort while using one of our products. All of our products can have different impacts on a case-by-case basis, depending on your specific situation and symptoms. Nonetheless, We will be sure to pass this information along to the Manufacturer of the product.
With that said, we recommend reaching out to your Doctor and letting them know this product is not giving you the results you were hoping for. They may be aware of a different product to try that gives you the desired results!
Please feel free to reach out to us if you have any questions or if we can be of any assistance. You can reach us by phone at (888) 982-7764 or by email at orders@dryeyerescue.com.
Thank you!
- The Dry Eye Rescue Team
The workers are friendly and helpful.
21 October 2023
Reply from dryeyerescue.com
Hi There!
Thank you for purchase and for taking the time to share a review of your recent experience. Your Satisfaction is our priority, and our team here at dryeyerescue.com is committed to providing high-quality customer service, so we’re thrilled to hear that we left a good impression on you. We look forward to welcoming you back to Dryeyerescue.com in the near future.
Have a wonderful day!
- The DryEye Rescue Team.
Easy and recommended
21 October 2023
Reply from dryeyerescue.com
Hi There,
Thank you for choosing Dryeyerescue.com for your dry eye care needs.
We are pleased to hear that you had a satisfying experience. We look forward to welcoming you back to Dryeyerescue.com in the near future.
Have a wonderful day!
- The DryEye Rescue Team.
Very fast service
21 October 2023
Fast shipping
Fast shipping. Not sure what the "green" packaging charge was all about, however.
19 October 2023
Accurate and timely
My orders have always been accurate, and received on a timely basis
20 October 2023
Polite..quick...efficient service
19 October 2023
I love being able to purchase my…
I love being able to purchase my eyedrops from you guys and I get fast delivery it’s so convenient
19 October 2023
Dishwasher repair
The technician, Bill, was punctual and polite and contacted me to verify the time he would arrive. He assessed the problem as a lose connection in the touch pad to start the dishwasher but unfortunately was unable to repair the dishwasher since the part was no longer available due the age of the unit.
19 October 2023
Great service!
I have been looking for a reasonable price for this eye medication but have had a difficult time finding it. I was so happy to find this site! It was easy to navigate and I had the eyedrops quickly.
19 October 2023
Easy Online Store To Shop
dryeyeresecue.com has a variety of products especially for those in need of dry eye relief. It’s easy to shop and find what is needed. Prices are comparable to other Brick 'n Mortar as well as Online Stores. My favorite place to shop for my eye relief needs!
15 October 2023
Your Customer Service rep is top notch
Your Customer Service rep is top notch. Your site is not easy to use and defaults to the 1st address on the list.
16 October 2023
Reply from dryeyerescue.com
Hi there!
Thank you so much for your review and for your kind words! It means a lot to us that we were able to provide you with a positive experience. It's always a pleasure to hear that we were able to assist you in a helpful, fair, and safe manner. Please don't hesitate to reach out to us again if you ever need any further assistance.
Have a great day!
-The Dry Eye Rescue Team.
Let's just say I was not happy with the…
Let's just say I was not happy with the time it took to arrive.
17 October 2023
Reply from dryeyerescue.com
Hi Mildred,
Thank you for taking the time to leave a review.
We are truly sorry to hear about your recent experience with the timeframe of shipping. We understand that we fell short of your expectations, and for that, we sincerely apologize.
We were temporarily out of that product and initially expected our inventory to arrive earlier than it did, which added a slight delay to when we could fulfill and ship your order.
Your feedback is extremely valuable to us, and we are taking it into serious consideration. We are committed to making things right and improving our services based on your input.
Please accept our deepest apologies and know that your concerns are being addressed. We hope to have the opportunity to serve you better in the future. If you have any questions, please do not hesitate to reach out. You can reach us by phone at (888) 982-7764 or by email at orders@dryeyerescue.com.
Best Regards,
Kelly
I like the ability to place items on a…
I like the ability to place items on a subscription order and know that I will have the supplies I need when I need them.
16 October 2023
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