dryeyerescue.com Reviews 

1,394
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

I bought eye drops and they stung my eyes so I contacted them to return it. They said they don't allow products returned if you've opened the product. I've never heard of this anywhere else. Do yourse... See more

Rated 5 out of 5 stars

Quick delivery. Sterilized individual containers. Cost is difficult when you need this ongoing and multiples daily. After my postop cataract surgery schedule I will look for an alternative I can aff... See more

Rated 5 out of 5 stars

My dry eye symptoms have completely resolved with the De 3 Omega Oil soft gels!! They are so easy to take and no oil taste or burp up. My eyes used to water so much with the slightest breeze or cool... See more

Rated 5 out of 5 stars

My Dry Eye Rescue order was packaged with great care. I really appreciated that the boxes of Blink Eye drops all arrived in great shape. Before I found Dry Eye Rescue, I did not have this experience.... See more

Company details

  1. Online Pharmacy
  2. Eye Care Clinic
  3. Pharmacy

Written by the company

Number one online destination for everything dry eyes. Shop doctor approved, dry eye products and find a dry eye specialist in your area.


Contact info

4.1

Great

TrustScore 4 out of 5

1k reviews

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No history of asking for reviews

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4.1

All reviews

(1,394)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

They were very prompt

They were very prompt. Were right on top of the order from receipt to shipping. I knew where the order was every step.

17 October 2023
dryeyerescue.com logo

Reply from dryeyerescue.com

Hi There,

Thank you for your purchase with Dryeyerescue.com; we’re so grateful that you took the time to share your feedback with us.

We are so pleased to hear that you had a pleasant experience and that your order arrived in a timely manner.
We look forward to welcoming you back to Dryeyerescue.com in the near future.
Have a wonderful day!

- The DryEye Rescue Team.

Rated 5 out of 5 stars

A one stop shop for dry eye sufferers!

All my dry eye products are on this website. It's the place to go for eye drops for night and day. I also order Retaine Flax which are very helpful gelcaps to take for dry eye. Visit this website to find all their products!

16 October 2023
dryeyerescue.com logo

Reply from dryeyerescue.com

Hi There,

Thank you for choosing Dryeyerescue.com for your dry eye care needs.

We are pleased to hear that you had a satisfying experience and you are seeing positive results from those products!
We look forward to welcoming you back to Dryeyerescue.com in the near future.

Have a wonderful day!
- The DryEye Rescue Team.

Rated 5 out of 5 stars

Everything was good except for the…

Everything was good except for the follow-up order wasn’t expecting that . I only mad a 1 time order not a subscription, I’m just an individual so I won’t use as much as that.

16 October 2023
dryeyerescue.com logo

Reply from dryeyerescue.com

Hi Richard,
Thank you for your purchase and for taking the time to leave us a review.

I did pull up your account, and It does look like a subscription was created at the time you placed your original order in September! We do apologize for any confusion or inconvenience this may have caused.

That subscription was still active, So I just canceled that subscription for you so that we can avoid an additional shipment auto-processing later this month. Again, we apologize for any inconvenience this may have caused. If you ever have any questions, please do not hesitate to give us a call so we can go over everything with you! You can reach us at (888) 982-7764.

Have a wonderful day!
-The Dry Eye Rescue Team.

Rated 5 out of 5 stars

My wife uses it regularly with very…

My wife uses it regularly with very good results.
It was recommended by a doctor

16 October 2023
dryeyerescue.com logo

Reply from dryeyerescue.com

Hi there!

Thank you for your purchase and for taking a moment to share your positive feedback. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Dryeyerescue.com in the near future!

Have a wonderful day!
- The DryEye Rescue Team.

Rated 5 out of 5 stars

LOVE

I use after I've cleaned my face and eyes. It amazes me how much I've missed. It took about a week of regular cleaning, but now my eyes are a lot less puffy.

14 October 2023
dryeyerescue.com logo

Reply from dryeyerescue.com

Hi There,
Thank you for your purchase, and thank you for taking a moment to share your experience with DryEyeRescue.com. We are so pleased to hear that you are enjoying our products and that you are seeing results. We look forward to welcoming you back again soon.

Thank you!
The DryEye Rescue Team.

Rated 5 out of 5 stars
dryeyerescue.com logo

Reply from dryeyerescue.com

Hi There!

Thank you for taking the time to leave a review for our service. We are thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we are always looking for ways to improve our offerings to better serve you.

If you have any further feedback or suggestions, please don't hesitate to reach out to us. We appreciate your business and look forward to serving you again in the future.

Best regards,
The DryEye Rescue Team.

Rated 5 out of 5 stars

Dry eyes have lessened

Dry eyes have lessened. Can get through the day without additional eye drops.

12 October 2023
dryeyerescue.com logo

Reply from dryeyerescue.com

Hi There,

Thank you for your purchase, and thank you for taking a moment to share your experience with DryEyeRescue.com. We are so pleased to hear you are seeing improvements after using the products that you purchased! We look forward to welcoming you back again soon.

Thank you!
The DryEye Rescue Team.

Rated 5 out of 5 stars

BEST SUPPORT STAFF

Every time I need to speak to someone regarding a product or an order I get an immediate response from a LIVE PERSON!! I wish all companies had such a great support staff, professional and personable.

13 October 2023
dryeyerescue.com logo

Reply from dryeyerescue.com

Hi There!

Thank you for purchase and for taking the time to share a review of your recent experience. Your Satisfaction is our priority, and our team here at dryeyerescue.com is committed to providing high-quality customer service, so we’re thrilled to hear that we left a good impression on you. We look forward to welcoming you back to Dryeyerescue.com in the near future.

Have a wonderful day!
- The DryEye Rescue Team.

Rated 5 out of 5 stars

Easy to purchase online

Easy to purchase online. Quick turn-around. Good pricing.

11 October 2023
dryeyerescue.com logo

Reply from dryeyerescue.com

Hi There!

Thank you for your purchase with Dryeyerescue.com; we’re so grateful that you took the time to share your feedback with us.

We are pleased to hear that you had a pleasant experience while placing your order on our website and that your order was delivered to you in a timely manner. We look forward to welcoming you back to Dryeyerescue.com in the near future.

Have a wonderful day!
- The DryEye Rescue Team.

Rated 2 out of 5 stars

Only got the mask and Optase!

Only got the mask and Optase!
Still waiting for the night gel.

13 October 2023
dryeyerescue.com logo

Reply from dryeyerescue.com

Hi Whitney, Thank you for taking the time to leave your feedback and for your purchase with us. I was able to take a look at your order, and it does not seem you ordered any additional products / Night gel.

We apologize for any inconvenience this may have caused you. Please give us a call at (888) 982-7764, and we would be happy to help resolve this issue for you.

We look forward to speaking with you
- The DryEye Rescue Team.

Rated 5 out of 5 stars

Good experience

The employee that helped me was very knowledgeable and helpful.
Got my product mailed right out to me.
Very good company to deal with.

11 October 2023
dryeyerescue.com logo

Reply from dryeyerescue.com

Hi There!

Thank you for purchase and for taking the time to share a review of your recent experience. Our team here at dryeyerescue.com is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We look forward to welcoming you back to Dryeyerescue.com in the near future.

Have a wonderful day!
- The DryEye Rescue Team.

Rated 5 out of 5 stars

Great customer service

I placed my order by phone. The person who took my order was very helpful. There was a delay in the arrival of my order caused by USPS. I reached out and was immediately offered assistance.

11 October 2023
dryeyerescue.com logo

Reply from dryeyerescue.com

Hi There!

Thank you for purchase and for taking the time to share a review of your recent experience. Your Satisfaction is our priority, and our team here at dryeyerescue.com is committed to providing high-quality customer service, so we’re thrilled to hear that we left a good impression on you and were able to resolve your issue quickly. We look forward to welcoming you back to Dryeyerescue.com in the near future.

Have a wonderful day!
- The DryEye Rescue Team.

Rated 4 out of 5 stars

My suggestion would be to include an applicator

I just started using the product. So far it works well. No irritation. But, it is a bit messy. My suggestion would be to include an applicator, if only for the sake of convenience. Note- Keep in mind that am using this product for cosmetic purposes (lash boosting, as recommended by my doctor) so I won’t know the full effects of the product for several weeks.

9 October 2023
dryeyerescue.com logo

Reply from dryeyerescue.com

Hi There,

Thank you for your purchase! We’re so grateful that you took the time to share your feedback with us. We will be sure to pass this information along to the Manufacturer of the product. Have a wonderful day!

The DryEye Rescue team

Rated 5 out of 5 stars

Good prices

Good prices, excellent customer service, products that I need, prompt shipping, and in an appropriate size box!

10 October 2023
dryeyerescue.com logo

Reply from dryeyerescue.com

Hi there!

Thank you for purchase and for taking a moment to share your positive feedback. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Dryeyerescue.com in the near future!

Have a wonderful day!
- The DryEye Rescue Team.

Rated 3 out of 5 stars

I've used it a few times

I've used it a few times. OK. Occusoft is better!

9 October 2023
dryeyerescue.com logo

Reply from dryeyerescue.com

Hi Mickie,
Thank you for your purchase and for taking the time to share your feedback. Just to keep in mind - we also sell many OCuSOFT products on our website if you are interested in purchasing that item instead!

Please feel free to give us a call If you have any questions or if we can be of any assistance. You can reach us at (888) 982-7764.

Thank you!

Rated 5 out of 5 stars

when the furnace starts running

when the furnace starts running, my eyes itch and burn. Dryeye keeps my eyes more comfortable during day and at nite

9 October 2023
dryeyerescue.com logo

Reply from dryeyerescue.com

Hi there,

Thank you for choosing Dryeyerescue.com for your dry eye care needs.
We are pleased to hear that you had a satisfying experience and you are seeing positive results from those products!
We look forward to welcoming you back to Dryeyerescue.com in the near future.

- The DryEye Rescue Team

Rated 5 out of 5 stars

Received order in a timely matter

Received order in a timely matter. Lowest price of anywhere around.

10 October 2023
dryeyerescue.com logo

Reply from dryeyerescue.com

Hi there,

Thank you for your purchase with Dryeyerescue.com; we’re so grateful that you took the time to share your feedback with us.

We are so pleased to hear that you had a pleasant experience and that your order arrived in a timely manner.
We look forward to welcoming you back to Dryeyerescue.com in the near future.
Have a wonderful day!

- The DryEye Rescue Team.

Rated 5 out of 5 stars

Hyper hydration drink packets

I really like the products. Use daily.

9 October 2023
dryeyerescue.com logo

Reply from dryeyerescue.com

Hi there!

Thank you for your purchase and for taking a moment to share your positive feedback. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Dryeyerescue.com in the near future!

Have a wonderful day!
- The DryEye Rescue Team.

Rated 5 out of 5 stars

Order came in reasonable time which I…

Order came in reasonable time which I appreciate. Did not wait forever for it to arrive. The product is helping my macular degeneration Thank you
Elaine Esquibel

9 October 2023
dryeyerescue.com logo

Reply from dryeyerescue.com

Hi There,

Thank you for your purchase with Dryeyerescue.com; we’re so grateful that you took the time to share your feedback with us.

We are so pleased to hear that you had a pleasant experience and that your order arrived in a timely manner.
We look forward to welcoming you back to Dryeyerescue.com in the near future.
Have a wonderful day!

- The DryEye Rescue Team.

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