DS Bathrooms Reviews 269

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professionalism and high quality of the work, noting that the finished results often exceed expectations. Many highlight the exceptional service from initial consultation to completion, with the team being described as patient, efficient, and respectful of homes. People are particularly impressed with the attention to detail, timely completion of projects, and the cleanliness maintained throughout the installation process. Reviewers also appreciate the quality products used and the team's ability to transform visions into reality, making their new bathrooms a source of pride. Though some customers noted a waiting list for installation, they felt the exceptional results and service made it well worth the wait.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the excellent and professional service... See more

Staff

People report positive experiences with staff, highlighting their friendliness, respect, and efficiency.... See more

Quality

Users describe positive interactions with quality, consistently highlighting that their expectations were met... See more

Facilities

Reviewers mention positive feedback about facilities, with many expressing delight over their bathroom... See more

Product

Consumers find the product to be of high quality, with many reviewers praising the superb design and expert... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From consultation to completion a superb job. Very professional & patient especially when I wanted to change my mind about the tiles but then chose the ones I’d already selected again! Kept informed... See more

Rated 5 out of 5 stars

From consultation to completion an absolutely professional job. More than happy with the result. Darren very patient especially when I changed my mind about the times then selected the ones I’d alrea... See more

Rated 5 out of 5 stars

DS bathrooms did an amazing job in transforming our main bathroom and en-suite. From initial contact through to installation everything went smoothly. Work was completed to a very high standard and w... See more

Rated 5 out of 5 stars

Our "bathroom transformation" included removing our old bath with overhead shower and replacing it with a (wonderful) walk in shower. The whole room feels more spacious somehow; it's is lighter and b... See more


Company details

  1. #4 of 108 best companies in Bathroom Renovator
  2. #9 of 244 best companies in Home improvement shop
  3. #5 of 120 best companies in Interior designer

Written by the company

DS Bathrooms is a trusted bathroom design, supply, and installation company based in Morpeth, Northumberland. ---------------------------------------------------- We specialize in creating bespoke bathrooms tailored to your style and needs, with services including bathroom, wet room, and shower room design, supply, installation, and tiling solutions. From full refurbishments to small upgrades, we handle everything with care and precision. ---------------------------------------------------------------------------- With over 200 five-star Trustpilot reviews, we’re known for exceptional craftsmanship and customer service. Our process is stress-free, with full project management from start to finish, ensuring your home is treated with the utmost respect. All installations come with an insurance-backed guarantee for added peace of mind --------------------------------------------------------------------------- Visit www.dsbathrooms.co.uk to explore our services, packages, and 200+ before-and-after transformations. Let us bring your dream bathroom to life with expert design, quality materials, and a personal touch.


Contact info

5.0

Excellent

TrustScore 5 out of 5

269 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Very efficient from start to finish…

Very efficient from start to finish could call Darren anytime if I had any questions or queries. Highly recommend two great lads. Needed my floor replaced Darren rang me up and explained the problem, fixed it and has done a fantastic job of my bathroom.

25 October 2024
Rated 5 out of 5 stars

Simply the Best!

From start to finish we’ve been blown away with Darren’s relentless passion to make our refurb something spectacular. Never would I have envisaged it could be so amazing. When we first met Darren we knew he was the person we wanted to refurbish our bathroom, as he immediately arranged for us to view in person one of his previous refurbs close to where we live. This in itself was a true testament to how confident he was in his mastery, and wow did his previous client who we met sing his praises. We agreed to move forward and every step of the way felt confident and supported with our choices.
When the time came to start the project Darren & Rob were extremely professional and respectful of our house. To see their excitement for the project and how hard they both worked to get the job done working within the time constraints of what we’d asked was outstanding.
The end result was nothing short of miraculous. We are all completely in awe of their work and would have no hesitation recommending them to anyone looking for a high quality bathroom refurbishment.

15 October 2024
Rated 5 out of 5 stars

Having been recommended by others

Having been recommended by others, I reached out to Darren for a complete bathroom makeover. Communication was super quick and within the week Darren had provided us with CAD designs which he talked us through. When we went to choose the aesthetic of the bathroom, Darren was helpful and transparent through out. Unfortunately when it came to the job, we realised it was going to be a much bigger job than anticipated. Darren put us at ease, explaining the process and the costs and did an absolutely fantastic job. The bathroom is flawless and is exactly what I imagined. Thanks Darren and Rob!

20 April 2024
Unprompted review
Rated 5 out of 5 stars

Everything was great from start to…

Everything was great from start to finish. The whole designing process was easy with lots of options, the bathroom itself was done to a really high standard and all waste was cleared at the end. Really pleased with all the work from Darren and his team

19 September 2024
Rated 5 out of 5 stars

Wow!

DS Bathrooms have done a fantastic job on our main and en-suite bathrooms. Darren and Rob worked extremely hard and have totally transformed our bathrooms which now look modern and stylish. We are delighted and would highly recommend them.

2 October 2024
Unprompted review
Rated 5 out of 5 stars

En suite refurbishment

Darren and Rob refurbished our en suite to the highest of standards. From initial contact, planning and installation they were amazing and precise. The transformation is amazing and we are so very happy with the results. We were kept up to speed where the job was at and premises left in the condition it was found. Very trustworthy people and would highly recommend.

11 September 2024
Unprompted review
Rated 4 out of 5 stars

Positive experience

From initial contact through to the completion of the install of my new shower Darren kept me informed at each stage. The work was carried out in a professional manner. Cheers.

13 September 2024
Rated 5 out of 5 stars

My experience with DS Bathrooms was…

My experience with DS Bathrooms was excellent!! Excellent communication and advice from start to finish. Nothing was too much trouble. Quality and standard of work carried out was also brilliant. Very clean and tidy also. Can't thank DS Bathrooms enough and I would definetly recommend them to anyone who wants a bathroom design and or installation!!

5 September 2024
Rated 5 out of 5 stars

Bathroom Renovation

I recently got DS Bathrooms in for a complete renovation. Darren and Rob were the epitome of professionalism and craftsmanship from start to finish.
From the initial consultation, Darren took time to listen & understand what I wanted, offering suggestions that I hadn’t even thought were possible. Both lads were punctual, friendly, and incredibly hardworking throughout the whole process. At the end of each day Darren showed me where they were at and asked if I had any questions.
They managed to transform my damp, knackered heap of 1950s awfulness into something that looks posh, sleek & modern. Their attention to detail and commitment to excellence were evident in all aspects of the job. They also respected the rest of the house, keeping it clean and mess-free at all times.
I have no problem 100% recommending DS Bathrooms to anyone looking for new bathroom. Darren and Rob are true craftsmen - cheers!

30 August 2024
Unprompted review
Rated 5 out of 5 stars

DS Bathrooms - superb throughout

Darren and Rob from DS Bathrooms were superb throughout, from the initial survey, showing us things we hadn't even considered, to selecting items and materials, to the final intensive but impressive week of fitting. We were shown professional 3D visual representations of the planned work at an early stage to help in our final selection and provided with accurate estimates to match. Any changes we requested were quickly reflected in the 3D images and estimates. These were adhered to on completion, apart from a minor increase in materials, which was made clear from the outset, due to the fitting being so far in the future. We now know why his order book is so full; the company's reputation speaks for itself. We were always kept informed throughout. Darren always asked each day if we had any questions, explained what they were about to do, confirmed what had been achieved at the end and what was left to do, before cleaning up. The end result definitely exceeded our expectations and we would not hesitate to recommend them to anyone, friend, family or stranger. A perfect job.

22 August 2024
Rated 5 out of 5 stars

Darren and Rob have been in our home…

Darren and Rob have been in our home for the past 2weeks and just completed our second bathroom the first being the en-suite,we are absolutely delighted with both.Darren kept us informed every day of progress, both lads were friendly and professional. Definitely a quality job from DS Bathrooms.

15 August 2024
Rated 5 out of 5 stars

1st class job

What a "slick" operation from the original quote to the finished job.
Darren and Rob were lovely to have in the house and I was kept up to date every step of the way.
They were prompt, worked hard, tidied up as they went along and did a fantastic job which was helped along by the quality fittings used .
We are absolutely delighted with the result and couldn't quite believe they could do all this in only 4 days.
I would have no hesitation in recommending them to anyone

25 July 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing experience from…

Absolutely amazing experience from start to finish. We've had a lot of tradesmen in recently and I can honestly say Darren and Rob have been the best! Turned up on time every day, worked hard all day and were absolutely meticulous. I cant recommend these guys enough, absolute stars. If you are looking for 5 star service then these guys are worth every penny! Thank you so much. Vicky

20 July 2024
Rated 5 out of 5 stars

An excellent job from start to finish…

An excellent job from start to finish turning a very cramped, tired ensuite into a very smart cloakroom. From when Darren came to quote for the work, to choosing tiles and flooring etc and then the actual work everything went smoothly. Darren and Rob were on time every day and actually got through quicker than expected.

10 July 2024
Rated 5 out of 5 stars

DS bathrooms have given me an amazing…

DS bathrooms have given me an amazing new bathroom. It’s lovely and light and airy. The work is top quality and it was finished in 4 days - Monday to Thursday. There was minimal mess, it being cleaned up at the end of the day. Both lads take pride in their work and the end result is top class. Five Stars!

10 June 2024
Rated 5 out of 5 stars

The whole experience from first meeting…

The whole experience from first meeting Darren for quote and to the end of the installation was amazing. Fantastic customer service which was explained in great detail what would happen. Darren and Rob two fantastic workers nothing was a problem to either of them. So professional and everything was tidied as they worked. The bathroom is so beautiful I cried. We are thrilled to bits with it. We love it. They never stopped working it was completed within four days. We recommend anyone thinking about having a new bathroom installed to contact dsbathrooms. I would do it all again. Well done Darren and Rob ❤️

20 June 2024

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