DS Bathrooms Reviews 269

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professionalism and high quality of the work, noting that the finished results often exceed expectations. Many highlight the exceptional service from initial consultation to completion, with the team being described as patient, efficient, and respectful of homes. People are particularly impressed with the attention to detail, timely completion of projects, and the cleanliness maintained throughout the installation process. Reviewers also appreciate the quality products used and the team's ability to transform visions into reality, making their new bathrooms a source of pride. Though some customers noted a waiting list for installation, they felt the exceptional results and service made it well worth the wait.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the excellent and professional service... See more

Staff

People report positive experiences with staff, highlighting their friendliness, respect, and efficiency.... See more

Quality

Users describe positive interactions with quality, consistently highlighting that their expectations were met... See more

Facilities

Reviewers mention positive feedback about facilities, with many expressing delight over their bathroom... See more

Product

Consumers find the product to be of high quality, with many reviewers praising the superb design and expert... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From consultation to completion a superb job. Very professional & patient especially when I wanted to change my mind about the tiles but then chose the ones I’d already selected again! Kept informed... See more

Rated 5 out of 5 stars

From consultation to completion an absolutely professional job. More than happy with the result. Darren very patient especially when I changed my mind about the times then selected the ones I’d alrea... See more

Rated 5 out of 5 stars

DS bathrooms did an amazing job in transforming our main bathroom and en-suite. From initial contact through to installation everything went smoothly. Work was completed to a very high standard and w... See more

Rated 5 out of 5 stars

Our "bathroom transformation" included removing our old bath with overhead shower and replacing it with a (wonderful) walk in shower. The whole room feels more spacious somehow; it's is lighter and b... See more


Company details

  1. #5 of 108 best companies in Bathroom Renovator
  2. #9 of 245 best companies in Home improvement shop
  3. #5 of 119 best companies in Interior designer

Written by the company

DS Bathrooms is a trusted bathroom design, supply, and installation company based in Morpeth, Northumberland. ---------------------------------------------------- We specialize in creating bespoke bathrooms tailored to your style and needs, with services including bathroom, wet room, and shower room design, supply, installation, and tiling solutions. From full refurbishments to small upgrades, we handle everything with care and precision. ---------------------------------------------------------------------------- With over 200 five-star Trustpilot reviews, we’re known for exceptional craftsmanship and customer service. Our process is stress-free, with full project management from start to finish, ensuring your home is treated with the utmost respect. All installations come with an insurance-backed guarantee for added peace of mind --------------------------------------------------------------------------- Visit www.dsbathrooms.co.uk to explore our services, packages, and 200+ before-and-after transformations. Let us bring your dream bathroom to life with expert design, quality materials, and a personal touch.


Contact info

5.0

Excellent

TrustScore 5 out of 5

269 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Thank you to Darren and Rob for an…

Thank you to Darren and Rob for an amazing transformation! Such professional teamwork together and job completed in 6 hours! So happy with the shower and it's so much better than climbing into the bath. Not that it was a problem yet but thought I might as well enjoy it now before it got to the stage of actually needing it 🤣. Thouroghly recommend DS Bathrooms. 😁😁😁

7 June 2024
Rated 5 out of 5 stars

Job 2

This is the 2nd job Darren and Rob have done for us, having fitted an en-suite 4 weeks ago. Excellent workmanship again. So quick,so clean,you would hardly know they had been if they hadn't left behind an immaculate bathroom. I would not hesitate to recommend them. Thank-you once again to the team.

3 June 2024
Unprompted review
Rated 5 out of 5 stars

Had my new bathroom completed today…

Had my new bathroom completed today (30th May24) and what a transformation it is from my old dated council bathroom to this masterpiece, I waited 7 months since Darren visited and gave me the initial quote to this week’s instalment. It took three and a half days to install and the quality of workmanship is well above expectation. Darren and Rob worked extremely hard, never complaining and getting on with the work. One thing I must say is that they only worked on my bathroom over the past few days, not going back and forward between jobs, they install one bathroom per week and that’s it, brilliant service. Every day they give you a time they are going to arrive and they do so with Darren always asking ‘are they any questions ‘ before and after they finish. Dust was kept up a minimum and they cleaned the bathroom and all other rooms that they used during there visit. Would I recommend these guys to do family and friends work, 100% yes.
Well done guys and thank you for your service over the past few days and best of luck with your next ventures

30 May 2024
Unprompted review
Rated 5 out of 5 stars

A good job well done

From start to finish Darren and Rob worked very hard. Bathroom install was done on time. They provide a quality bathroom with a quality finish. They even made a bespoke cabinet for us. All waste was removed promptly. Will be booking to upgrade our unsuited next. Thank you.

17 May 2024
Rated 5 out of 5 stars

Bathroom replacement

Darren and Rob turned up bright and breezy on a Monday morning in Cramlington. Darren explained the process for each day, keeping us informed as they went along ensuring we were happy. The workmanship is top notch and the end product is amazing and a total transformation. The boys were meticulous in approach and they have a good eye for detail. The work area was cleaned each day and there was minimal dust. We cannot recommend DS Bathrooms enough. Stephen and Suzanne.

22 April 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding work - Highly recommend!

I recently had the pleasure of hiring DS Bathrooms for a renovation project, and I couldn’t be happier with the results. From start to finish, their work was nothing short of exceptional. The attention to detail, craftsmanship, and professionalism displayed by DS Bathrooms exceeded my expectations. Not only did they deliver on time, but they also went above and beyond to ensure that every aspect of the project was completed to the highest standard. I highly recommend DS Bathrooms to anyone looking for top-quality workmanship and outstanding service.

25 March 2024
Unprompted review
Rated 5 out of 5 stars

Darren was amazing he help me through…

Darren was amazing he helped me through the whole process of choosing a bathroom to suit my needs .Darren and his whole team worked amazingly hard and kept to the time limit and the workmanship was excellent, I would highly recommend DS Bathrooms

15 March 2024
Rated 5 out of 5 stars

Highly recommend DS Bathrooms

Highly recommend DS Bathrooms. Darren & Rob’s workmanship is excellent. Products used are of the highest standard, they take care of your home as if it’s their own.
From start to finish communication from Darren was second to none.

22 January 2024
Unprompted review
Rated 5 out of 5 stars

Speedy install and an exceptional finish!!

Darren and Rob are an amazing team, super friendly and hard-working! They arrived at 8am everyday and worked non stop until 4pm to get the job done and to an exceptional standard!

We can't believe how quickly they managed to complete the job! It took three and a half days from start to finish. This included dismantling (what was left of) our old bathroom, completely rearranging the room, hiding unsightly pipes under the floor, building out two sections of wall, refitting the whole suite and tiling floor to ceiling! It looks like a hotel bathroom now, it is absolutely amazing. We're so glad Darren helped us with the design and choice of tiles, we could never have made it look this good.

We did have a slight (personal) issue with the toilet being too close to the wall, but Darren listened and made changes with no fussing or complaining.

Before they started work they protected the floors from damage, and every morning Darren asked us if we had any questions or concerns before he started for the day. At the end of the day a temporary toilet was fitted, the bathroom and any areas they'd been using were cleared of all mess, debris and tools. The only thing left was an orderly pile of our old bathroom in the front garden for a day or two, but as soon as it was all out they got that removed as well.

When we initially booked our slot it was months away and we thought it was a little expensive, however, it is 100% worth the wait and every single penny!!

Overall, an amazing job, would definitely recommend!

9 February 2024
Rated 5 out of 5 stars

Darren was honestly a great guy very…

Darren was honestly a great guy very genuine helpful and was so understanding about what we needed. He just actually cared . My walk in shower in amazing need it for an operation I need to have . Old school professional in a young man . Highly recommended xx

17 February 2024
Rated 5 out of 5 stars

Professional and friendly

From start to finish Darren provided an exceptional service, Darren went over and beyond to help us plan the best bathroom that suited our needs. Always kept us informed and used the best quality products.
Super efficient and coordinated other professionals to complete an amazing job, Darren took great pride in his product and wont settle for anything but the best for his customers.
I wouldn’t hesitate to recommend Darren and his team to anyone, in a world full of chancers its so reassuring to see there are still some professional quality services, thank you so much Darren can’t wait to start enjoying our new Bathroom.
I wouldn’t go anywhere else in the future for bathroom installs.

15 February 2024
Unprompted review
Rated 5 out of 5 stars

I cannot recomend these guys highly…

I cannot recomend these guys highly enough, Darren and Rob have made an awesome job of our bathroom, it totaly transforms our house. From the design stage to the fitting Darren keeps you informend every step of the way, they respect your home and make every effort to make the installation as painless as possibble. Thank you DS Batthrooms for a fantastic job.

18 January 2024
Unprompted review
Rated 5 out of 5 stars

A delighted returning customer

Another delighted returning DS Bathrooms customer!

In May 2022, I approached a couple of companies to provide suggestions on how to remodel my master bedroom en-suite. In the end, DS Bathrooms was a clear winner and I was not disappointed. That's why, when it came to a full rip and replace of the downstairs WC I didn't need to approach anyone else. Completed in 3 days a week or so before Christmas and I was delighted with the results... on to January 2024 for the remodel of main bathroom. review incoming!

18 December 2023
Unprompted review
Rated 5 out of 5 stars

Shower enclosure refit

Just had a shower cubicle refitted and has done a great job.From first contact to completion Darren has done everything he said he would do,very prompt and polite.Was very tidy and respectful to our home.Would have no hesitation in recommending DS Bathrooms to my friends and family.

5 January 2024
Unprompted review
Rated 5 out of 5 stars

SECOND TO NONE

This is the second bathroom Darren and Rob have transformed for us. They did our larger en-suite around 18 months ago and were absolutely thrilled with the result and so they have just left us now having finished the main bathroom and we are equally thrilled with this result. They are both consummate professionals, friendly, tidy, respectful of your property and with an amazing eye for detail. Once a bathroom is ordered there a date is set for installation and this is always met without a hitch. After installation customer service is equally faultless and nothing is too much trouble. We would have them back any day, only we have now run out of bathrooms 😄. Cannot recommend them enough.

4 January 2024
Unprompted review

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