The dentist I take my daughters to uses the DSmile toothpaste. Where possible we like to support Australian made products and were happy to discover this product after our other one was discontinued.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My son tried the strawberry paste and loved it, it was recommended by his dentist. I ordered more strawberry paste and I tried the white original paste and loved the taste and the strength of fluoride... See more
Company replied
Not able to re order the coloured toothbrush heads and now have all white heads and different colour base of the toothbrush. My autistic child doesn’t cope with that nor my ocd child. Now having to go... See more
Company replied
I ordered a product in April and realised in October that it still hadn't arrived. The item was tracked and had been lost an Australia Post depot somewhere. I contacted customer service and they im... See more
Company replied
Company details
Written by the company
Dsmile is a new daily dental ritual designed to enhance your health and wellbeing. Based on a simple premise of Brush + Floss + Rinse, our Dsmile system offers a new approach to everyday dental care that is not only intelligently designed and beautifully crafted in its aesthetic, but also in its formulation and delivery. Our Dsmile products sit effortlessly on your bathroom vanity, offering a visual reminder to embrace a new daily ritual.
Contact info
521-523 Chapel St, South Yarra, 3141, Melbourne, Australia
- 1300 777 677
- hello@dsmile.com
- dsmile.com
Happy customer
My orders are always delivered really quickly. I love the products - great sturdy toothbrush, great toothpaste, I really think my teeth are cleaner and brighter. The mouthwash takes a few trials to get the strength you want, but now i know i am happy with that also. Have trialled the flavoured toothpaste but not as big a fan. Will continue to use the regular toothpaste.
21 November 2023
Reply from Dsmile
Thank you very much for your lovely review!
Love the strawberry and looks so good…
Love the strawberry and looks so good in my bathroom
21 November 2023
Reply from Dsmile
Thank you for your lovely review, Mel!
For the fourth time
For the fourth time, I have been sent the initial pack - not refills. This means I’m consuming more plastic not less. I’ve raised this with them directly and was assured it wouldn’t happen again, and yet here we are.
Nice concept, inept execution
15 November 2023
Reply from Dsmile
Hi Richard, we are incredibly sorry this has happened. The product you had a subscription for was removed from our offering for this reason.
Our team has personally reached out to you via email, we would love to rectify this for you as soon as possible.
Reply from Dsmile
Thank you for the lovely review :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.