Dublin Express Reviews 

6,833
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 5,902 reviews, reviewers overwhelmingly had a great experience with this company, often praising the overall quality of the service. Customers frequently mention that booking tickets online is remarkably quick and straightforward, while the coaches consistently arrive on time. Travelers deeply appreciate the friendly drivers and the convenient stops located right near popular hotels and the airport terminals. Some reviewers were not happy with the booking system, noting frustrating technical glitches, duplicate reservations, and occasional confusion when scheduling trips. A few people also mentioned that finding the correct bus stop can sometimes be a bit tricky due to misleading terminal signs.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting that tickets are cheap and the... See more

Booking process

Clients share positive opinions on booking process, noting that it is generally quick, easy, and... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing drivers and team members as helpful,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting a smooth, comfortable, and seamless... See more

Location

People report ambiguous experiences with location, as opinions regarding stops and routes vary significantly.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great comfortable bus with luggage compartments for big bags, in the bus there is air conditioning (a bit too cool and no way to disable though), safety belts, Wi-Fi. The only drawback was that the si... See more

Company replied

Rated 5 out of 5 stars

Dublin Express excels when it comes to traveling to and from the airport. The staff is helpful, friendly and all of the bus stops are easy to get to. Not to mention how cheap the bus tickets are and... See more

Company replied

Rated 5 out of 5 stars

punctual and well driven coach. booking via hotel QR code was a bit awkward: I only had the airport-to-city direction and needed the opposite. perhaps it would have worked anyway, yet I preferred to s... See more

Company replied

Rated 5 out of 5 stars

We caught the coach at a stop right outside our hotel. It was easy to book, cost-efficient and reduced the stress of having to return our rental car on the same day that we were flying.

Company replied


Company details

  1. Transportation service
  2. Bus and coach company

Written by the company

Take the fastest coach transfer from Dublin Airport to Dublin City Centre with services running up to every 15 minutes throughout the day. We offer Flexible Tickets, travel on any services 12 hours before or after your booked journey to or from Dublin Airport with our luxury coaches, with return fares from €4.50 each way. Book online now and experience the best in transportation for less.

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7k reviews

5-star
4-star
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1-star

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4.5

All reviews

(6,833)

6,329 reviews in the last 12 months

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Rated 5 out of 5 stars

All ẁent smooth

All ẁent smooth, the drive was very professioinal

16 July 2026
Dublin Express logo

Reply from Dublin Express

Hello Zizou,

I am very pleased to hear this. Thank you for choosing to travel with us.

Dublin Express

Rated 2 out of 5 stars

No A/C in bus

No A/C in bus, it was very hot

16 July 2026
Dublin Express logo

Reply from Dublin Express

Hello Corinne,

I am so sorry to hear this as most of our services will have this facility. We are looking into ways to make improvements.

Dublin Express

Rated 4 out of 5 stars

Great comfortable bus if you manage to find it…

Great comfortable bus with luggage compartments for big bags, in the bus there is air conditioning (a bit too cool and no way to disable though), safety belts, Wi-Fi. The only drawback was that the signs in the Airport Terminal 2 were very misleading - if you go by following the "Buses" sign you would end up somewhere in the car parking. You should ignore the signs for "Buses" and find the sign "Zone 1" on your left from the exit from the Terminal 2. This is where the Dublin Express buses are picking up the passengers.

16 July 2026
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Reply from Dublin Express

Hello Alexander,

Apologies for any inocnvenience caused to you. Thank you for your feedback as we are looking into ways to make improvements.

Dublin Express

Rated 5 out of 5 stars

Everything was easy and clear

Everything was easy and clear. I arrived at the stop over 15 minutes early as instructed and was able to board the previous bus. Very smooth and stress-free experience. Thank you!

16 July 2026
Dublin Express logo

Reply from Dublin Express

Hello Frances,

I am very pleased to hear this. Thank you for choosing to travel with us.

Dublin Express

Rated 3 out of 5 stars

20 minutes delay

It makes no sense to buy a ticket for a specific time if then the bus is late. Especially if it’s late because it keeps on boarding late comers until the bus apparently is full. Luckily for me my flight was delayed but I can see how 20 minutes of delay for the shuttle bus would have been a problem in a normal scenario.

17 July 2026
Dublin Express logo

Reply from Dublin Express

Hello Alessia,

We do aim to keep to our schedule as much as possible however, delays or incidents can occur en-route which can affect this. Please allow at least 3 hours before the flight time.

Thank you.

Dublin Express

Rated 4 out of 5 stars

Easy peasy.

I used Dublin Express years ago and was happy to see that the service still exists. This will be a very easy and expedient way for us to get from the airport to our hotel after an overnight flight. The price was also quite inexpensive for the service.

The one thing that would make the booking process 5 stars would be if there was a map on the site to reference to find the closest stop. I had to do some googling around, but found the location I needed. I recommend figuring out which stop is closest to your end point before beginning the booking process.

I do really like that, once booked you are immediately sent the tickets with the ability to download them to the wallet app on your phone. Very convenient, especially when traveling with multiple people, including a child.

16 July 2026
Dublin Express logo

Reply from Dublin Express

Hello M. Rog,

Thank you for your feedback as we are looking into ways to make improvements.

Dublin Express

Rated 2 out of 5 stars

Do not recommend

Everything went well before there was little accident in traffic lights near toll plaza. All of us customers were ignored and we couldn't have our luggages under the bus before Garda came. We had to take taxi to airport almost from town center so it wasn't good experience. Anyone didn't ask if we are ok and allthough there went several dublin express by us, they didn't stop or anyone didn't arrange us new lift to airport. Customers were totally forgotten. It supposed to be express and it was very big disapointment. Good service and caring people around doesn't cost anything to anyone. We had luck and accident wasn't bad. Though my back is little stiff. Next time I will take taxi right away.

17 July 2026
Dublin Express logo

Reply from Dublin Express

Hello Marjo,

I am very sorry to hear this as safety is our main priority. I hope you are okay. For this to be looked into please contact us via https://www.dublinexpress.ie/contact-us

Dublin Express

Rated 5 out of 5 stars

Great service

Great service , easy to use , well priced , comfortable & efficent service , especially when was having extreme difficulty dealing with and trying to navagate Translink’s websights and lack of communication etc and knowledge from their staff

11 July 2026
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Reply from Dublin Express

Hello Nigel,

Thank you for your positive feedback. We appreciate it.

Dublin Express

Rated 5 out of 5 stars

It’s very easy

It’s very easy. Just choose a date, a time and press pay.

16 July 2026
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Reply from Dublin Express

Hello CG,

I am very pleased to hear this. Thank you for choosing to travel with us.

Dublin Express

Rated 5 out of 5 stars

Fantastic service

Quick and efficient service directly from the terminal to the city.

16 July 2026
Dublin Express logo

Reply from Dublin Express

Hello Samantha,

Thank you for your positive feedback. We appreciate it.

Dublin Express

Rated 5 out of 5 stars

Carefree

Easy to book, not expensive and flexible.

17 July 2026
Dublin Express logo

Reply from Dublin Express

Hello J. Van,

I am very pleased to hear this. Thank you for your positive feedback.

Dublin Express

Rated 5 out of 5 stars

Dublin Express Airport Service

Reasonably priced, clean buses. extensive routes and helpful staff. WiFi and USB connections help as well.

16 July 2026
Dublin Express logo

Reply from Dublin Express

Hello RP,

I am very pleased to hear this. Thank you for choosing to travel with us.

Dublin Express

Rated 5 out of 5 stars

Comfortable

Comfortable, punctual and very good frequency.

15 July 2026
Dublin Express logo

Reply from Dublin Express

Hello Vikal,

I am very pleased to hear this. Thank you for choosing to travel with us.

Dublin Express

Rated 4 out of 5 stars

It was convenient & easy to book

It was convenient & easy to book. I would have liked if there was a search function to look up hotels or attractions & their closest drop-off points. That would make picking the destination easier.

15 July 2026
Dublin Express logo

Reply from Dublin Express

Hello Kasey,

Thank you for your feedback as we are looking into ways to make improvements.

Dublin Express

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