Great comfortable bus with luggage compartments for big bags, in the bus there is air conditioning (a bit too cool and no way to disable though), safety belts, Wi-Fi. The only drawback was that the si... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Dublin Express excels when it comes to traveling to and from the airport. The staff is helpful, friendly and all of the bus stops are easy to get to. Not to mention how cheap the bus tickets are and... See more
Company replied
punctual and well driven coach. booking via hotel QR code was a bit awkward: I only had the airport-to-city direction and needed the opposite. perhaps it would have worked anyway, yet I preferred to s... See more
Company replied
We caught the coach at a stop right outside our hotel. It was easy to book, cost-efficient and reduced the stress of having to return our rental car on the same day that we were flying.
Company replied
Company details
Written by the company
Take the fastest coach transfer from Dublin Airport to Dublin City Centre with services running up to every 15 minutes throughout the day. We offer Flexible Tickets, travel on any services 12 hours before or after your booked journey to or from Dublin Airport with our luxury coaches, with return fares from €4.50 each way. Book online now and experience the best in transportation for less.
Written by the company
Contact info
Dublin Airport , Dublin, Ireland
- dublinexpress.ie
4.5
Excellent
7k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worst Driver by Far
The driver from 21:02 in Ormond Quay in Wednesday July 16 was extremely rude and racist after I told him I was from Brazil. Also did not allow me my rights after I told I was autistic. Dublin express should filter better their drivers to not allow such ridiculous and inhuman treatment.
Would like to point out that, after the incident, I got another Dublin Express bus where the driver was educated and got me reduced fare. This shows that it was the first drivers entirely fault and not of the company. Although I would definetely suggest a better filter from Dublin express after the incident.
16 July 2026
Unprompted review
Reply from Dublin Express
Hello Luiz,
I am very sorry to hear this. For this to be looked into for you, please contact us via https://www.dublinexpress.ie/contact-us.
Thank you
Dublin Express
Reply from Dublin Express
Hello Noelle,
Thank you for your positive feedback. We appreciate it.
Dublin Express
Really easy booking
Really easy booking. The bus was right on time for pick up at our stop. The driver was cordial and the ride went smoothly. We arrived at the airport as expected.
13 July 2026
Reply from Dublin Express
Hello Marie-Josée,
I am very pleased to hear this. Thank you for your positive feedback.
Dublin Express
Very convenient
Very convenient, but the price has increased a little, unfortunately.
23 February 2026
Reply from Dublin Express
Hello Aleks,
Thank you for choosing to travel with us.
Dublin Express
Absolutely in time and reliable service
16 July 2026
Reply from Dublin Express
Hello Sven,
I am very pleased to hear this. Thank you for your positive feedback.
Dublin Express
Reply from Dublin Express
Hello Saghi,
Thank you for your positive feedback. We appreciate it.
Dublin Express
Easy reservation and straight forward upon arrival to get to bus
Made reservation online, departed airport and got in line, loaded my luggage and went to m stop as expected.
15 July 2026
Reply from Dublin Express
Hello CherHart,
I am very pleased to hear this. Thank you for choosing to travel with us.
Dublin Express
Map of stops could be better
Booking relatively easy but the map of stops in Dublin is difficult to use to find the stop you need.
15 July 2026
Reply from Dublin Express
Hello Julian,
I am very sorry to hear this. Thank you for your feedback as we are looking into ways to make improvements.
Dublin Express
Reply from Dublin Express
Hello Daniela,
Thank you for your positive feedback. We appreciate it.
Dublin Express
Reply from Dublin Express
Hello Jaki,
I am very pleased to hear this. Thank you for choosing to travel with us.
Dublin Express
I was on a different website first and…
I was on a different website first and couldn't find Heuston Station. My friend sent me the link and then it was easy from there. Thanks
15 July 2026
Reply from Dublin Express
Hello Deirdre,
Thank you for choosing to travel with us.
Dublin Express
Easy to navigate and book
14 July 2026
Reply from Dublin Express
Hello JB,
I am very pleased to hear this. Thank you for choosing to travel with us.
Dublin Express
Reply from Dublin Express
Hello Anthony,
This is fantastic to hear. Thank you for choosing to travel with us.
Dublin Express
Reply from Dublin Express
Hello Robert,
Thank you for your positive feedback. We appreciate it.
Dublin Express
Really easy to use
Really easy to use. Caught a bus from the airport to the 3 areana. Booked through one of the kiosks. No dramas. The coach was nice and comfortable as well with Aircon and a charging port.
16 July 2026
Reply from Dublin Express
Hello Mr P.M,
I am very pleased to hear this. Thank you for choosing to travel with us.
Dublin Express
It was very easy to book
It was very easy to book. I had to do a separate search to find out what a flexible ticket meant. I couldn't find any way of getting that during the booking process.
14 July 2026
Reply from Dublin Express
Hello Marcus,
Apologies for any inconvenience caused to you, and thank you for your feedback. We are looking into ways to make improvements.
Dublin Express
Reply from Dublin Express
Hello Alfie,
I am very sorry to hear this. If you would like this to be looked into, please contact us via https://www.dublinexpress.ie/contact-us.
Dublin Express
Buggy booking interface
The dublinexpress.ie booking web interface was having major technical issues when I tried to use it to book 3 seats on a bus to the Dublin airport. First, it threw up an error message as I was just about to complete the order, with no explanation of what had gone wrong. Then the search function kept changing its mind at random about whether to show all the scheduled bus times or just some of them. Only by repeating the same process a dozen times was I finally able to book the bus I wanted. Clearly there are some website bugs that need to be worked out.
15 July 2026
Reply from Dublin Express
Hello Tristan,
I am very sorry to hear this. Thank you for your feedback as
we are looking into ways to make improvements.
Dublin Express
Reply from Dublin Express
Hello J.M,
Thank you for choosing to travel with us.
Dublin Express
Inconsistent when labelling things AM…
Inconsistent when labelling things AM vs PM, sometimes lists it sometimes uses 24 hour clock, so can be confusing and easy to misbook
8 July 2026
Reply from Dublin Express
Hello Eleanor,
Thank you for your feedback as we are looking into ways to make improvements.
Dublin Express
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.