Dublin Express Reviews 

6,834
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 5,902 reviews, reviewers overwhelmingly had a great experience with this company, often praising the overall quality of the service. Customers frequently mention that booking tickets online is remarkably quick and straightforward, while the coaches consistently arrive on time. Travelers deeply appreciate the friendly drivers and the convenient stops located right near popular hotels and the airport terminals. Some reviewers were not happy with the booking system, noting frustrating technical glitches, duplicate reservations, and occasional confusion when scheduling trips. A few people also mentioned that finding the correct bus stop can sometimes be a bit tricky due to misleading terminal signs.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting that tickets are cheap and the... See more

Booking process

Clients share positive opinions on booking process, noting that it is generally quick, easy, and... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing drivers and team members as helpful,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting a smooth, comfortable, and seamless... See more

Location

People report ambiguous experiences with location, as opinions regarding stops and routes vary significantly.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great comfortable bus with luggage compartments for big bags, in the bus there is air conditioning (a bit too cool and no way to disable though), safety belts, Wi-Fi. The only drawback was that the si... See more

Company replied

Rated 5 out of 5 stars

Dublin Express excels when it comes to traveling to and from the airport. The staff is helpful, friendly and all of the bus stops are easy to get to. Not to mention how cheap the bus tickets are and... See more

Company replied

Rated 5 out of 5 stars

punctual and well driven coach. booking via hotel QR code was a bit awkward: I only had the airport-to-city direction and needed the opposite. perhaps it would have worked anyway, yet I preferred to s... See more

Company replied

Rated 5 out of 5 stars

We caught the coach at a stop right outside our hotel. It was easy to book, cost-efficient and reduced the stress of having to return our rental car on the same day that we were flying.

Company replied


Company details

  1. Transportation service
  2. Bus and coach company

Written by the company

Take the fastest coach transfer from Dublin Airport to Dublin City Centre with services running up to every 15 minutes throughout the day. We offer Flexible Tickets, travel on any services 12 hours before or after your booked journey to or from Dublin Airport with our luxury coaches, with return fares from €4.50 each way. Book online now and experience the best in transportation for less.

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7k reviews

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Asks customers to review

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4.5

All reviews

(6,834)

6,329 reviews in the last 12 months

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Rated 3 out of 5 stars

Inconsistent when labelling things AM…

Inconsistent when labelling things AM vs PM, sometimes lists it sometimes uses 24 hour clock, so can be confusing and easy to misbook

8 July 2026
Dublin Express logo

Reply from Dublin Express

Hello Eleanor,

Thank you for your feedback as we are looking into ways to make improvements.

Dublin Express

Rated 5 out of 5 stars

My first time but am sure it will a…

My first time but am sure it will a great experience ..looking forward for it! May the Lord God keep us safe in the whole journey🙏

15 July 2026
Dublin Express logo

Reply from Dublin Express

Hello Loida,

I am very pleased to hear this. Thank you for choosing to travel with us.

Dublin Express

Rated 5 out of 5 stars

Driver very friendly

Driver very friendly. Bus on time and smooth driving!
Thank you,

14 July 2026
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Reply from Dublin Express

Hello EdRedon,

Thank you for your positive feedback. We appreciate it.

Dublin Express

Rated 5 out of 5 stars

Great experience

Easy to locate stops, purchase online and I appreciate the Dublin Express signs at the stops so you know you're at the right stop.

14 July 2026
Dublin Express logo

Reply from Dublin Express

Hello Dana,

I am very pleased to hear this. Thank you for choosing to travel with us.

Dublin Express

Rated 5 out of 5 stars

Very easy to book

15 July 2026
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Reply from Dublin Express

Hello Lucy,

I am very pleased to hear this. Thank you for choosing to travel with us.

Dublin Express

Rated 5 out of 5 stars

Hard to start Everything was then…

Hard to start Everything was then straight forward Even getting on to the bus no issues

14 July 2026
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Reply from Dublin Express

Josephine,

We're glad to hear that despite a difficult start, everything else was straightforward and that you had no issues getting on the bus. Thank you for your feedback!

Dublin Express

Rated 5 out of 5 stars
Dublin Express logo

Reply from Dublin Express

Samuel,

Thank you for taking the time to leave us a review.

This is brilliant to hear. I hope you will have an even better experience with us next time.

Dublin Express

Rated 5 out of 5 stars

Review

Easy to Navigate and Schedule

14 July 2026
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Reply from Dublin Express

Donna,

We're so happy you found our site easy to navigate and schedule. Thank you for your positive feedback; we appreciate it.

Dublin Express

Rated 1 out of 5 stars

The stop had a different name to that…

The stop had a different name to that on the ticket so was confusing. The bus driver was a bit rude.

15 July 2026
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Reply from Dublin Express

Michuk,

I sincerely appreciate you bringing these issues to our attention. We are actively reviewing your feedback regarding the stop name discrepancy and the driver's conduct to improve our services.

Dublin Express

Rated 4 out of 5 stars

Finding the right time was a bit…

Finding the right time was a bit confusing.

14 July 2026
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Reply from Dublin Express

TRM,

We appreciate your feedback. We understand that scheduling was confusing, and we are working to make our process clearer.

Dublin Express

Rated 5 out of 5 stars

Good and fast service

Good and fast service, but you should mark the bus stop better. We were not sure of we were on the right side of the road. Thank you!

15 July 2026
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Reply from Dublin Express

Pirkko,

We're glad to hear you experienced good and fast service. We appreciate your feedback regarding the bus stop signage and will certainly look into making improvements for clearer identification.

Dublin Express

Rated 5 out of 5 stars

All was perfect

All was perfect

14 July 2026
Dublin Express logo

Reply from Dublin Express

Noemie,

Thank you very much for taking the time to leave your review. We do appreciate it.

Looking forward to welcoming you again on board one of our services very soon.

Dublin Express

Rated 5 out of 5 stars

It was easy to find information

It was easy to find information, make a reservation, and be directed to instructions on how to get to the meeting place, and the price was right.

15 July 2026
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Reply from Dublin Express

James,

We're delighted to hear that you found it easy to find information, make a reservation, and locate the meeting point, and that the price was right. Thank you for your positive feedback!

Dublin Express

Rated 4 out of 5 stars

Direct service and cost efficient

Direct service and cost efficient. There are buses for EUR 4 but busy in mornings and evenings so this is better with bags

15 July 2026
Dublin Express logo

Reply from Dublin Express

Jay,

Thank you for your feedback! We're delighted to know that you found our service direct and cost-efficient. We appreciate you choosing to travel with us, especially when carrying bags.

Dublin Express

Rated 5 out of 5 stars

Booking simple and straightforward

Booking simple and straightforward.
Bus service , which I have used before, is excellent
Thank you!

15 July 2026
Dublin Express logo

Reply from Dublin Express

Janet,

We are so pleased to hear that your booking was simple and straightforward, and that you continue to find our bus service excellent. Thank you for your continued support!

Dublin Express

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