Dublin Express Reviews 

6,834
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 5,902 reviews, reviewers overwhelmingly had a great experience with this company, often praising the overall quality of the service. Customers frequently mention that booking tickets online is remarkably quick and straightforward, while the coaches consistently arrive on time. Travelers deeply appreciate the friendly drivers and the convenient stops located right near popular hotels and the airport terminals. Some reviewers were not happy with the booking system, noting frustrating technical glitches, duplicate reservations, and occasional confusion when scheduling trips. A few people also mentioned that finding the correct bus stop can sometimes be a bit tricky due to misleading terminal signs.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting that tickets are cheap and the... See more

Booking process

Clients share positive opinions on booking process, noting that it is generally quick, easy, and... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing drivers and team members as helpful,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting a smooth, comfortable, and seamless... See more

Location

People report ambiguous experiences with location, as opinions regarding stops and routes vary significantly.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great comfortable bus with luggage compartments for big bags, in the bus there is air conditioning (a bit too cool and no way to disable though), safety belts, Wi-Fi. The only drawback was that the si... See more

Company replied

Rated 5 out of 5 stars

Dublin Express excels when it comes to traveling to and from the airport. The staff is helpful, friendly and all of the bus stops are easy to get to. Not to mention how cheap the bus tickets are and... See more

Company replied

Rated 5 out of 5 stars

punctual and well driven coach. booking via hotel QR code was a bit awkward: I only had the airport-to-city direction and needed the opposite. perhaps it would have worked anyway, yet I preferred to s... See more

Company replied

Rated 5 out of 5 stars

We caught the coach at a stop right outside our hotel. It was easy to book, cost-efficient and reduced the stress of having to return our rental car on the same day that we were flying.

Company replied


Company details

  1. Transportation service
  2. Bus and coach company

Written by the company

Take the fastest coach transfer from Dublin Airport to Dublin City Centre with services running up to every 15 minutes throughout the day. We offer Flexible Tickets, travel on any services 12 hours before or after your booked journey to or from Dublin Airport with our luxury coaches, with return fares from €4.50 each way. Book online now and experience the best in transportation for less.

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.5

All reviews

(6,834)

6,330 reviews in the last 12 months

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Rated 5 out of 5 stars

Best way to travel from airport

Well kept comfortable buses. Friendly helpful staff. Very affordable way to travel from airport

13 July 2026
Dublin Express logo

Reply from Dublin Express

Hello Mary,

I am very pleased to hear this. Thank you for choosing to travel with us.

Dublin Express

Rated 5 out of 5 stars

That was wonderful

That was wonderful. And the driver was helpful and friendly. That's how it has to be.

14 July 2026
Dublin Express logo

Reply from Dublin Express

Hello Frank,

This is fantastic to hear. Thank you for choosing to travel with us.

Dublin Express

Rated 5 out of 5 stars

Easy to buy

Easy to buy, just check on Google Maps the stops and that’s it

14 July 2026
Dublin Express logo

Reply from Dublin Express

Hello Jose,

I am very pleased to hear this. Thank you for choosing to travel with us.

Dublin Express

Rated 4 out of 5 stars

The 8.15 never arrived and 8.40 became…

The 8.15 never arrived and 8.40 became 8.45am! The driver was very courteous to passengers as most anxious about getting to flight

13 July 2026
Dublin Express logo

Reply from Dublin Express

Hello Betty,

I am very sorry to hear this. We do aim to keep to our schedule as much as possible however, delays or incidents can occur en-route which can affect this. Please allow at least 3 hours before the flight time.

Dublin Express

Rated 5 out of 5 stars

Fast

Fast, punctual, tidy.

13 July 2026
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Reply from Dublin Express

Hello Gerold,

This is fantastic to hear. Thank you for choosing to travel with us.

Dublin Express

Rated 5 out of 5 stars

Easy and comfortable.

Easy to book, easy to use. Pleasant driver.

13 July 2026
Dublin Express logo

Reply from Dublin Express

Hello Graham,

Thank you for your positive feedback. We appreciate it.

Dublin Express

Rated 4 out of 5 stars

The system was fine

The system was fine, had to do a bit of research first to determine which was the best stop to get of for our hotel. Hopefully the service will be excellent on the day.

13 July 2026
Dublin Express logo

Reply from Dublin Express

Hello,

I am very pleased to hear this. Thank you for your positive feedback.

Dublin Express

Rated 5 out of 5 stars

Booking service

Booking service, bus on time and easy to find

11 July 2026
Dublin Express logo

Reply from Dublin Express

Hello Anne-Sophie,

I am very pleased to hear this. Thank you for choosing to travel with us.

Dublin Express

Rated 1 out of 5 stars

I havent received my tickets

I havent received my tickets. Bought it as addon when checking in with Ryanair but no comfirmation from Dublin Express… tried to solve it with RyanAir - they told me to solve it Dublin Express and Dublin express told me to solve it with Ryanair… didnt have time for that, was forced to by once again to not be late…

14 July 2026
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Reply from Dublin Express

Hello Martin,

I am very sorry to hear this. A Ryanair transfer ticket can be checked with them as it is booked on their booking system. We provide the transport from and to the location that has been
confirmed for the date(s) of travel.

Dublin Express

Rated 5 out of 5 stars

Easy to book

11 July 2026
Dublin Express logo

Reply from Dublin Express

Hello Margarita,

I am very pleased to hear this. Thank you for your positive feedback.

Dublin Express

Rated 5 out of 5 stars

Easy to find the correct bus

Easy to find the correct bus. Easy online ticket service. Driver announces bus stops clearly.

14 July 2026
Dublin Express logo

Reply from Dublin Express

Hello Hans,

I am very pleased to hear this. Thank you for choosing to travel with us.

Dublin Express

Rated 3 out of 5 stars

It was difficult to navigate booking…

It was difficult to navigate booking site. Kept offering return ticket date on wrong date.
Also my attempts to pay with my credit failed at first atremot

14 July 2026
Dublin Express logo

Reply from Dublin Express

Hello Ms Margaret,

I am very sorry to hear this. Thank you for your feedback as
we are looking into ways to make improvements.

Dublin Express

Rated 5 out of 5 stars

Well organised

Well organised. Easy to book online. Easy to locate stops. Helpful staff. Timely departure and on time arrival. Comfortable seats . Overall a safe and pleasant journey.

13 July 2026
Dublin Express logo

Reply from Dublin Express

Hello Sumathy,

I am very pleased to hear this. Thank you for choosing to travel with us.

Dublin Express

Rated 5 out of 5 stars

Even for a not native speaker it was…

Even for a not native speaker it was easy to book.
I had problems with the paymentsystem. It worked on the second try.
Regards from Karin K.

12 July 2026
Dublin Express logo

Reply from Dublin Express

Karin,

We appreciate your positive feedback regarding the ease of booking. We understand that our payment system presented a challenge initially, and we are glad it ultimately worked for you. We are always working to improve our processes.

Dublin Express

Rated 4 out of 5 stars

Everything ok

12 July 2026
Dublin Express logo

Reply from Dublin Express

Elisa,

We're glad you enjoyed your experience. Thank you for your positive feedback; it means a lot to us.

Dublin Express

Rated 5 out of 5 stars

Very easy to access and travel with

Very easy to access and travel with. The service was very good and helpful.

12 July 2026
Dublin Express logo

Reply from Dublin Express

Marc,

We are so pleased to hear that you found our service easy to access and travel with, and that our team was helpful. Thank you for your positive feedback!

Dublin Express

Rated 1 out of 5 stars

€19 for one trip

I first booked a trip from Dublin airport to Dublin for €10. But I needed the opposite. It was not clear what to do. I finally round the right thing and paid another €9. When we use the app we should right away have the choice between airport to Dublin OR Dublin to airport.

12 July 2026
Dublin Express logo

Reply from Dublin Express

Mylène,

We understand how frustrating it can be when the booking process isn't straightforward. We are actively reviewing our app's user interface to ensure clearer options for airport transfers, making it easier to select the correct direction from the start.

Dublin Express

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