Dublin Express Reviews 

6,834
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 5,902 reviews, reviewers overwhelmingly had a great experience with this company, often praising the overall quality of the service. Customers frequently mention that booking tickets online is remarkably quick and straightforward, while the coaches consistently arrive on time. Travelers deeply appreciate the friendly drivers and the convenient stops located right near popular hotels and the airport terminals. Some reviewers were not happy with the booking system, noting frustrating technical glitches, duplicate reservations, and occasional confusion when scheduling trips. A few people also mentioned that finding the correct bus stop can sometimes be a bit tricky due to misleading terminal signs.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting that tickets are cheap and the... See more

Booking process

Clients share positive opinions on booking process, noting that it is generally quick, easy, and... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing drivers and team members as helpful,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting a smooth, comfortable, and seamless... See more

Location

People report ambiguous experiences with location, as opinions regarding stops and routes vary significantly.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great comfortable bus with luggage compartments for big bags, in the bus there is air conditioning (a bit too cool and no way to disable though), safety belts, Wi-Fi. The only drawback was that the si... See more

Company replied

Rated 5 out of 5 stars

Dublin Express excels when it comes to traveling to and from the airport. The staff is helpful, friendly and all of the bus stops are easy to get to. Not to mention how cheap the bus tickets are and... See more

Company replied

Rated 5 out of 5 stars

punctual and well driven coach. booking via hotel QR code was a bit awkward: I only had the airport-to-city direction and needed the opposite. perhaps it would have worked anyway, yet I preferred to s... See more

Company replied

Rated 5 out of 5 stars

We caught the coach at a stop right outside our hotel. It was easy to book, cost-efficient and reduced the stress of having to return our rental car on the same day that we were flying.

Company replied


Company details

  1. Transportation service
  2. Bus and coach company

Written by the company

Take the fastest coach transfer from Dublin Airport to Dublin City Centre with services running up to every 15 minutes throughout the day. We offer Flexible Tickets, travel on any services 12 hours before or after your booked journey to or from Dublin Airport with our luxury coaches, with return fares from €4.50 each way. Book online now and experience the best in transportation for less.

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(6,834)

6,330 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpfull driver

Helpfull driver. Fast and efficient ride

12 July 2026
Dublin Express logo

Reply from Dublin Express

Julie,

We're so glad you found our driver helpful and your ride fast and efficient. Thank you for your positive feedback!

Dublin Express

Rated 5 out of 5 stars

Quick and easy

12 July 2026
Dublin Express logo

Reply from Dublin Express

Karine,

We're happy to hear that your experience was quick and easy. Thank you for your positive feedback!

Dublin Express

Rated 5 out of 5 stars

Fairly easy to book

Fairly easy to book a little confusing that you have to book for how many people including children and infant but money comes off during the process when asking what type of passenger overall very pleased but we've not got to Dublin yet

12 July 2026
Dublin Express logo

Reply from Dublin Express

Mr James,

Thank you for your feedback! We appreciate you highlighting the booking process and are glad to hear you found it easy overall. We hope you have a wonderful trip to Dublin!

Dublin Express

Rated 5 out of 5 stars

Booking was quick and easy

Booking was quick and easy. Waiting for the real experience when we travel fom Airport to the city.

12 July 2026
Dublin Express logo

Reply from Dublin Express

Dominik,

We're so glad to hear that your booking experience was quick and easy. We look forward to providing you with a great travel experience from the airport to the city!

Dublin Express

Rated 5 out of 5 stars

Easy booking service

Easy booking service

13 July 2026
Dublin Express logo

Reply from Dublin Express

Gerard,

We're happy to hear that your booking experience was easy. Thank you for your positive feedback!

Dublin Express

Rated 1 out of 5 stars

Not in time! We lost our money

Not in time. The timetables on the official web site were not correct. So We must call a taxi to go the airport in time. So we spent double money.

13 July 2026
Dublin Express logo

Reply from Dublin Express

Elsa,

We sincerely apologise for the inconvenience and frustration caused by the incorrect timetables on our website, leading to unexpected additional expenses. We would need to investigate this matter further and would require more details. Should you wish to discuss this with us further, please use the following link https://www.dublinexpress.ie/contact-us


Dublin Express

Rated 1 out of 5 stars

Buyer beware

I had booked a trip at 1:50 am by mistake and wrote to you guys right away. Instead of fixing it I got a generic email repeating that on several other lines I can take a trip within 12 hours on the same day but nothing that let me switch to 1:50 pm. I was happy to pay the increase in fare or even a change fee. But I had to book a new trip. Just not what I expect from a good company.

13 July 2026
Dublin Express logo

Reply from Dublin Express

IMRAN,

We understand how frustrating it is when an accidental booking cannot be easily adjusted. Whilst tickets are not amendable, your tickets would allow you to travel on a standby basis as follows:

- On our 782, 783 and 784 services between Dublin City and Dublin Airport, you can travel 12 hours on either side of the scheduled time on your ticket.

- Those travelling on our 785 Belfast service can travel on the service before or the service after the booked time on your ticket. This will be on a standby basis, subject to seat availability.

I hope this information helps.

Dublin Express

Rated 5 out of 5 stars

I use this service at least twice a…

I use this service at least twice a month from Docklands. Buses are always on time even during rush hour. Great App and service is reliable.

12 July 2026
Dublin Express logo

Reply from Dublin Express

June,

We are delighted to hear that you consistently have a positive experience with our service from Docklands. It's wonderful to know that our buses are always on time and that you find our app and service reliable. Thank you for your kind feedback!

Dublin Express

Rated 4 out of 5 stars

Simple and easy

12 July 2026
Dublin Express logo

Reply from Dublin Express

frederic,

We're happy to hear that your experience was simple and easy. Thank you for your positive feedback!

Dublin Express

Rated 5 out of 5 stars

Convenient journey with a nice driver

Convenient journey with a nice driver

13 July 2026
Dublin Express logo

Reply from Dublin Express

Ayşe,

We're so glad you had a convenient journey and found our driver to be nice. Thank you for your positive feedback; we appreciate it!

Dublin Express

Rated 4 out of 5 stars

Does what it does

Does what it does. Polite staff. Have time dispite being late. Premium price to airport there is cheaper local bus. This is fast so pay up. Comfortable coach

13 May 2026
Dublin Express logo

Reply from Dublin Express

Byron,

We appreciate your feedback and are glad to hear that you found our staff polite and our coaches comfortable. We understand your comments regarding pricing and the value of a faster service. Thank you for choosing to travel with us.

Dublin Express

Rated 5 out of 5 stars

It was very easy

13 July 2026
Dublin Express logo

Reply from Dublin Express

John,

We are delighted to hear that you found our service straightforward. Thank you for taking the time to share your positive feedback with us.

Dublin Express

Rated 5 out of 5 stars
Dublin Express logo

Reply from Dublin Express

Nuno,

We're glad you enjoyed your experience with us. Thank you for sharing your positive feedback; we appreciate it.

Dublin Express

Rated 5 out of 5 stars

So easy to book.

13 July 2026
Dublin Express logo

Reply from Dublin Express

david,

We are so pleased to hear that you found the booking process straightforward. Thank you for taking the time to share your positive experience with us.

Dublin Express

Rated 1 out of 5 stars

Awful experience

Awful experience

13 July 2026
Dublin Express logo

Reply from Dublin Express

Rebecca,

I am sorry to hear of your experience. We would need to investigate this matter further and would require more details. Should you wish to discuss this with us further, please use the following link https://www.dublinexpress.ie/contact-us

Dublin Express

Rated 5 out of 5 stars
Dublin Express logo

Reply from Dublin Express

Sergio,

We're glad you found our service fast and professional. Thank you for your positive feedback; we truly appreciate it!

Dublin Express

Rated 5 out of 5 stars

On time

On time. Friendly people.
Good price.

10 July 2026
Dublin Express logo

Reply from Dublin Express

Ch. Schneider,

We're so glad to hear we provided a timely service with friendly people and good pricing! We appreciate your positive feedback.

Dublin Express

Rated 5 out of 5 stars
Dublin Express logo

Reply from Dublin Express

PAUL,

We are so pleased to hear that you found our service to be perfect and reliable. Thank you for your positive feedback; we truly appreciate it.

Dublin Express

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look