Duck and Cover Reviews 414

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Purchased a pair of slim fit jeans my first time buying from Duck and Cover and was absolutely delighted at the quality I ordered another pair in a different colour the same day as the first pair was... See more

Rated 5 out of 5 stars

Duck and Cover never let me down. Their clothing are a perfect fit for me and I have always bought from them ahead of all other brands. Very reasonable prices and their delivery is second to none. Fan... See more

Company replied

Rated 5 out of 5 stars

Have been by buying D&C since late 90s and have a wardrobe full of D&C products. I buy regularly and can't fault the service, quality or price. It's a shame that returns aren't free, however, if there... See more

Company replied

Rated 5 out of 5 stars

Bought a polo shirt online for husband, arrived quickly, great quality but too big. Really easy returns process. Posted back on 10th Jan requesting exchange to smaller size. 14th Jan replacement arriv... See more

Company replied

Company details

  1. Men's clothes shop
  2. Clothing Shop
  3. Clothing supplier
  4. Clothing wholesaler

Written by the company

Considered detail. It makes all the difference. We take established styles and give them a contemporary twist in design and fabrication. We add a new perspective. A subtle enlightenment. All in the rich tradition of British originality. Never superficial, never just for show. Only to enhance and engage. A mark of distinction. A refined approach. A secret for those that know.


Contact info

4.1

Great

TrustScore 4 out of 5

414 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A first time buyer !!

Purchased a pair of slim fit jeans my first time buying from Duck and Cover and was absolutely delighted at the quality I ordered another pair in a different colour the same day as the first pair was delivered.
Ordered on the 16 April delivered on Saturday, good packaging and all labels attached. Would recommend!!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order and delivered on time

Easy to order and delivered on time

24 February 2026
Duck and Cover logo

Reply from Duck and Cover

Thank you for your review. We're pleased to hear that you found the ordering process easy and that your order was delivered on time.

We appreciate your support and hope you enjoy your purchase.

Rated 5 out of 5 stars
Duck and Cover logo

Reply from Duck and Cover

Thank you for the lovely review!
It’s fantastic to know you’re pleased with both our products and the service you received. That’s exactly what we strive for.
Thanks again for choosing us.

Rated 5 out of 5 stars

Good quality

Good quality, good fit,good price

25 January 2026
Duck and Cover logo

Reply from Duck and Cover

Thank you for your feedback.

It’s great to know the quality, fit, and value all met your expectations — that means a lot.

Thanks again for taking the time to leave a review.

Rated 4 out of 5 stars

Looks good

Looks good, fits great and is a lovely colour but not quite as padded as I expected.

25 January 2026
Duck and Cover logo

Reply from Duck and Cover

Thank you for your review.

We’re so glad you’re pleased with the fit and colour. We appreciate your feedback regarding the padding and will keep this in mind moving forward.

Thanks again for sharing your experience.

Rated 5 out of 5 stars

Absolutely blown away by fabulous…

Absolutely blown away by fabulous customer service.
I do like their clothes but pithy aside , they respond quickly and if possible do all they can to help/amend any order
Sian helped me and I cannot applaud her enough.
Great job and a credit to the company

16 December 2025
Unprompted review
Duck and Cover logo

Reply from Duck and Cover

Thank you for your wonderful review.
We’re so pleased you’re happy with both our products and our customer service. Sian will be delighted to hear your feedback — she truly is a valued member of our team.
We really appreciate you taking the time to share your experience.

Rated 1 out of 5 stars

Duck And Cover Maylead jeans

These are sold as slim fit jeans, NOT skinny, which maybe the case if you have pipe cleaners for legs, which I'm assuming the designers do, I'm not exaggerating I am of a very average slim build and if these jeans fit you as a slim I advise seeking medical treatment and a decent meal.

6 December 2025
Unprompted review
Duck and Cover logo

Reply from Duck and Cover

Thanks for the feedback — we appreciate the honesty!
Our slim-fit jeans are definitely designed to be a closer fit, and we understand they can feel tighter than expected depending on personal preference and build. Fit can be a very individual thing, which is why we always recommend checking the size guide or sizing up if you prefer a bit more room.
If you ever need a hand finding a style with a more relaxed fit, our customer service team is always happy to help.

Rated 5 out of 5 stars

I’d recommend!!!

Duck and Cover are my go to at the moment. Always great quality material, I was skeptical at first to be honest given the prices but never been let down. Would highly recommend!

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, order arrived as expected and product absolutely spot on and exceptional value for money and quality looks too drawer

24 November 2025
Duck and Cover logo

Reply from Duck and Cover

Thanks for taking the time to leave such a positive review! It’s great to hear that everything arrived just as expected and that you’re happy with the quality and value. We’re thrilled you had a top-drawer experience with us!

Rated 1 out of 5 stars

I bought a track suit and I was shocked…

I bought a track suit and I was shocked to see the quality of the fabric and messy stitching. Just washed once and bottom colour is gone fade and there are 2 small holes in the bottom already. Totally waste of money.
Order number was DAC-69161.

19 October 2025
Unprompted review
Duck and Cover logo

Reply from Duck and Cover

Hi there, we’re very sorry to hear about your experience. We take product quality very seriously and would like the chance to make this right. Unfortunately, we aren't able to locate your order without a name or order number. Please contact our customer service team at ask@duckandcover.co.uk so we can assist you directly and resolve this issue.

Rated 5 out of 5 stars

I ordered 2 track suits

I ordered 2 track suits. Lovely material and quick delivery.

25 October 2025
Duck and Cover logo

Reply from Duck and Cover

Hi Maggie, thank you for your very kind review! We’re delighted you loved the material and enjoyed our quick delivery. We hope you enjoy the tracksuits and look forward to doing business again 😊

Rated 4 out of 5 stars

Service

Service, delivery & the quality of the item I bought is all superb. Everything I buy from D & C never changes.

24 September 2025
Duck and Cover logo

Reply from Duck and Cover

Hi Mark, thank you so much for your kind words! We’re delighted to hear that you consistently enjoy our service, delivery, and products. Your continued support means the world to us 🙂

Rated 5 out of 5 stars

One happy customer 👍

Nice product and with discount code the cb items were a good price 👍

25 September 2025
Duck and Cover logo

Reply from Duck and Cover

Thank you for sharing your experience! We’re glad you enjoyed the product and the discount. Your support means a lot, and we hope to see you back soon!

Rated 5 out of 5 stars

BETTER THAN MOST

I was very surprised by the quality of the chinos the fit was so good and the colour was just perfect

24 September 2025
Duck and Cover logo

Reply from Duck and Cover

Hi Terry, thank you so much for your fantastic review! We’re thrilled to hear that you’re happy with the fit, quality, and colour of your chinos. Feedback like yours really makes our day!
We look forward to doing business with you again soon 😊

Rated 5 out of 5 stars

Good company to deal with and a very…

Good company to deal with and a very good products very happy

24 September 2025
Duck and Cover logo

Reply from Duck and Cover

Hi Andrew, thanks for your positive review. We are delighted that you find us easy to deal with and appreciate the quality of our products. We look forward to assisting you again in the near future.

Rated 5 out of 5 stars

Great pricing and quality

Great pricing and items arrived quickly. The delivery arrived promptly and I kept all 3 items that were good quality and sizing was accurate

24 June 2025
Duck and Cover logo

Reply from Duck and Cover

Hi Tony, thank you so much for your great feedback! We’re delighted to hear that your items arrived quickly, fit well, and met your expectations in quality. Your support means a lot to us.

Rated 1 out of 5 stars

0 logo on socks and DAC says that's fine grrrr market socks

Ordered some socks, 7 pairs infact. 4 pairs had the DAC logo on the side, 3 pairs did not. I emailed Duck and Cover and received an email stating some items do not carry their logo. So basically they can put pairs of socks from e.g the market, M&S, home bargains or from anywhere else and pass them off as Duck and Cover.

The company obviously does not care about their exclusivity which I why after 15 + years of giving them my money, you won't get another penny off me.

21 June 2025
Unprompted review
Duck and Cover logo

Reply from Duck and Cover

Hi Jason,
I'm sorry you were disappointed with the socks you purchased from us. We do value your feedback and have passed on your comments to our merchandising team. We remain committed to creating clothing that combines quality and value with a distinctive sense of style and flair, so we hope you change your mind about ordering with us again, particularly as you have been such a loyal customer.

Rated 2 out of 5 stars

Quality in jeans has dipped massively

Sadly, the last two pairs of tapered jeans I bought , were both more of a super skinny fit than a tapered. The quality has dropped in the jeans, through no fault of my own, both pairs over a few weeks ripped at the edges of the rear pockets, the material is super thin. And one leg on a pair was stitched with less material (a tighter leg) A shame, as I've shopped duck and cover brand since it was a big name brand in the 2000s. Tapered should be roomier above the knee and hips and tighter below. Not leg hugging tightness all the way. I will look elsewhere for my jeans sadly.

3 April 2025
Unprompted review
Duck and Cover logo

Reply from Duck and Cover

Thanks for your feedback, and we're really sorry to hear about your recent experience. As a long-time Duck and Cover customer, your support means a lot, and we understand your disappointment with the fit and quality of the jeans.
Your comments have been shared with our merchandising team so we can look into the issues you've raised. We’re always working to improve, and feedback like yours is invaluable.

Rated 5 out of 5 stars

Always quality

Always quality

23 February 2025
Duck and Cover logo

Reply from Duck and Cover

Thank you for taking the trouble to leave this review. We really appreciate this.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look