Have shopped at Duck n Cover for years and years. Always bought XL size but the four hoodies that arrived I could only describe as medium at best. Complained and asked for return label as to resend wa... See more
Company replied
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Have shopped at Duck n Cover for years and years. Always bought XL size but the four hoodies that arrived I could only describe as medium at best. Complained and asked for return label as to resend wa... See more
Company replied
Briefly handled item to discover it was too small then returned to the original packagining and mailed out, which cost £3! contacted by email saying they can't replace it for a bigger size or refund a... See more
Company replied
Purchased a pair of slim fit jeans my first time buying from Duck and Cover and was absolutely delighted at the quality I ordered another pair in a different colour the same day as the first pair was... See more
Company replied
Duck and Cover never let me down. Their clothing are a perfect fit for me and I have always bought from them ahead of all other brands. Very reasonable prices and their delivery is second to none. Fan... See more
Company replied
Considered detail. It makes all the difference. We take established styles and give them a contemporary twist in design and fabrication. We add a new perspective. A subtle enlightenment. All in the rich tradition of British originality. Never superficial, never just for show. Only to enhance and engage. A mark of distinction. A refined approach. A secret for those that know.
116-118 Bury New Road,, M8 8EB, Manchester, United Kingdom
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This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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I made my order on Wednesday night. The website stated next day delivery. The items ordered were required for a family get together on the Saturday. I contacted d&c on the Friday following a email stating items would be delivered Monday to be told they have had a stock take and this is why the items were delayed. Not acceptable to state next day delivery and then not meet customers expectations.
Arrived the next day just as described and also included a draw string bag with the item.
My experience with all the duck and cover products is great! Best brand
I remember buying a D&C tshirt in Hull about 7 years ago, I'd never seen the brand down south, a great graphic that a lot of people remarked on, still not seen it down here but took a punt online , very pleased with quality again, little bit disappointed with the length of the tshirt I'm not the tallest but I think that dimension should be displayed on the site
Items were exact to my order was not disappointed and the free delivery was excellent and quick.
Will deal with these guys again👍🏻
Was able to move the delivery date to ensure I was in to receive my order
I've been a Duck and Cover fan for a number of years but have not had the opportunity to become a regular online customer until now where I bought two T-Shirts and a long sleeved shirt. They arrived only a couple of days after I ordered them accompanied with a nice and useful bag. They fit perfectly as expected. A truly great first experience.
Arrived to Italy in good time. Jeans were as expected. No problems at all
Good quality clothing at reasonable pricing, delivery was fast with no issues.
First saw it in a shop but didn't have my size, looked on-line - better price and delivered promptly.
Decided to pay for next day delivery however item did not arrive 1 week later sent an email saying that the item had not been dispatched yet and they simply replied not instock, Having been relying on the item for an occasion it did not arrive and was very disappointed !
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