Relationship between company and customer not a problem for these guys. Daily live on ticktock and customer service replies within two days. Products, not yet beaten, ive personally used auto... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Decided to try out a mystery box after seeing duel pop up on tiktok. All i can say is wow great value for money. Snow foam has nice thick suds. Interior detailer works wonders. And nitro is the star o... See more
Company replied
What a great job these products do ! After pre washing and snow foaming my car I applied duel polymer sealant then hybrid oxide layered over the top then finally applied profile tyre and plastic dr... See more
Company replied
Evri really let Duel down but they (Duel) did respond quickly to my messag about the order. Evri had failed to pick their orders up for a number of consecutive days hence the delay to my receiving th... See more
Company details
Information provided by various external sources
We are dedicated to giving you the very best of detailing chemical products and accessories, with a critical focus on customer appreciation and incredible service. Officially launched in 2020 by Sam Fallows and Lee Turner after a long testing and development period in which we developed and created a range of automotive detailing products that we feel are worthy of our brand. The impetus to turn hard work and a love for all things cars, especially detailed cars into a booming online brand have fuelled us to get this far, and we can't wait to see the brand and Duel community grow!
Contact info
Unit 4.6, Tameside Industrial Park, m34 3qs, denton, United Kingdom
- 0161 549 9303
- help@duelautocare.co.uk
- duelautocare.co.uk
4.5
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great detailing products
Really useful and informative website, made choosing my products easy.
Delivery was super quick - on my doorstep inside 24 hours! Really good quality products to use as well, I’ll definitely be buying more in the future.
12 July 2023
Top products - top lads 👍
Popped into the unit to pick up some supplies after reading great reviews. Left with a load of gear and good advice. Great day of valeting my VW camper today . All I can say is - superb products from start to finish ! A dream to work with and quality finish . Well done on your business fellas 👍
26 July 2023
Unprompted review
Quick and fast delivery
10 July 2023
many thanks Sam
many thanks Sam
delivery was next day as stated
Snow foam really foamy without using to much & polymer sealant very very good be ordering again when supplies are low respect to sam yet again all the best for the future 👍🏼👍🏼
17 July 2023
Well packed and quick delivery
Well packed and quick delivery , just waiting on better weather to get out and start using the products.
17 July 2023
Great service
Great service
Great products
Loads of great instructional information on how to get the best results for the weekend washer and professional alike.
16 July 2023
Kept informed of products journey from…
Kept informed of products journey from order to delivery.
15 July 2023
Really impressive products as a small…
Really impressive products as a small business nice to have one place for all your needs. Also good communication and fast service
12 July 2023
All good arrived as stated
7 July 2023
Top quality products fair priced well…
Top quality products fair priced well happy overall
7 July 2023
Great experience all around
Great experience all around. Great product, price a s fast delivery.
13 July 2023
Lee is great guy ,very helpful.
3 July 2023
Fantastic products at a great price
Basically ordered everything I needed to start up cleaning my own cars.
Reasonably priced considering the market out there and I cannot fault any of their products.
Everything I have received has been great, if you’re unsure of anything the website has videos which helps massively so would recommend spending some time on the website for tips & hints.
I will definitely be purchasing again.
10 July 2023
Unfortunately
Unfortunately this delivery took longer than usual 😕 but the products are great . I was disappointed with delivery on this occasion
30 June 2023
Easy peasey lemon squesey
7 July 2023
Really fast delivery
3 July 2023
Brilliant Service
From order to delivery in a little over 28 hours - made more remarkable by how much I paid for this service - nothing.
All my orders with Duel have been perfect and very speedy. All this with excellent products to boot - can't ask for more. Thank you gents.
11 July 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.