I’ve ordered from Dugu multiple times, and every experience has been excellent. It genuinely feels like you’re ordering from a family member they’re so friendly, caring, and always go the extra mile t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fast delivery and great range of Indian products. Free delivery within Basingstoke is a big plus. Prices are quite reasonable.
Dugu is excellent in their service. Prompt delivery and quality of items really good. I would definitely recommend Dugu.🙌😇
Good and quality service
Company details
Written by the company
We deliver wide range of Asian groceries which includes Rice ,Flour , oil ,Dairy products ,spices , Fresh vegetables , Fruits and Frozen foods. We do free door deliveries with No minimum order. We fulfil most of the orders on same day . For more information visit our website www.dugu.co.uk
Contact info
5 Rutherford road, RG24 8PD, Basingstoke , United Kingdom
- 0443301339000
- Customerservices@dugu.co.uk
- dugu.co.uk
4.6
Excellent
24 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Dugu has become my trusted choice for groceries. The vegetables are fresh, the meat is great quality, and everything is well sourced. Consistently reliable and excellent value. Highly recommended
20 August 2026
Unprompted review
Excellent service everytime
I’ve ordered from Dugu multiple times, and every experience has been excellent. It genuinely feels like you’re ordering from a family member they’re so friendly, caring, and always go the extra mile to make sure everything is right. The prices are very reasonable, the service is outstanding, and the customer care is second to none. I highly recommend Dugu to anyone looking for great quality and exceptional service!
25 July 2026
Excellent service,good quality.
2 July 2026
Excellent service and prompt delivery.
29 May 2026
Everything is available
Everything is available . Doing great on delivery. Getting fresh vegetables.
9 April 2026
Dugu is excellent in their service
Dugu is excellent in their service. Prompt delivery and quality of items really good. I would definitely recommend Dugu.🙌😇
4 April 2026
Unprompted review
Must buy from them!!
Such an amazing online platform to buy asian groceries. Very pleased with their offers and services. They always have fresh veggies and fruits and high quality products at much affordable costs. I have become a regular customer now and my favourite place to go when i run out of groceries. All of my orders arrived the same day. Flexible payment options too! Highly recommend 👌 👍 👏
20 March 2026
Unprompted review
It's a very good price...very good…
It's a very good price...very good humans. Seriously I liked their service.
Thank you 😊
1 April 2026
Quick delivery of fresh vegetables
I received my order quickly, and everything was fresh. It was easy to find all the groceries I needed.
30 March 2026
I had a great experience shopping at…
I had a great experience shopping at DUGU Online retail store. They offer a wide variety of Indian groceries, along with fresh vegetables that are always of good quality. It’s really convenient to find everything in one place.
What impressed me the most was their fast and free delivery service within Basingstoke, which makes shopping even easier and hassle-free.
Overall, I highly recommend DUGU Online store to anyone looking one stop for groceries with reliable service.
30 March 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.