Duncan Lewis Solicitors Reviews 

1,712
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 332 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, dedication, and supportive approach, often highlighting individual solicitors who went above and beyond. Many people appreciate the clear, open communication and the thorough explanations provided, which helped them understand complex legal processes. The service is frequently described as efficient, professional, and delivered with great care, leading to satisfactory outcomes for many clients. However, some people were dissatisfied with the service, mentioning long waiting times for updates and a lack of responsiveness from staff. These customers reported issues with reaching staff, receiving bounce-back emails, and feeling that their cases were not being handled efficiently.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, dedication,... See more

Service

People report ambiguous experiences with service, with many expressing deep gratitude for exceptional care,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional help, advice, and a... See more

Response time

Reviewers highlight ambiguous aspects of response time, with many customers praising the prompt and efficient... See more

Customer communications

Consumers find contact to be ambiguous, with many reporting significant difficulties and long waits when... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would like to thank the team at Duncan Lewis who helped me with my case, particularly Emily Rand and Laiba Baig. I wouldn't have got through navigating proceedings without them. Communication w... See more

Company replied

Rated 5 out of 5 stars

I'm Victory Originally from Biafra Country in Nigeria. I'm so much Grateful on how lovely my Solicitor and Lawyer did Astonishing, Cosmetically, Extremely Careful and Great in Handling my case even wh... See more

Company replied

Rated 5 out of 5 stars

Nothing but praise for Duncan Lewis Solicitors. Our case was handled professionally and the team made sure all our expectations were met. A special thanks to Miss Oluwatobi Akinwande (Tobi) who went a... See more

Company replied

Rated 5 out of 5 stars

I will recommend the company to many people as possible. My case was handled with professional aspect. And I feel comfortable during the process I wish to say big thanks to all the solicitors and team... See more

Company replied


Company details

  1. Lawyer

About Duncan Lewis Solicitors

Written by the company

Established in 1998, Duncan Lewis Solicitors serves both corporate entities and private individuals from a number of offices across England and Wales. The firm is committed to providing reliable, accurate and practicable legal services and aims to fulfil its motto “we give people a voice”. Employing over 600 personnel, Duncan Lewis practices in over 25 areas of law and as the UK’s largest provider of legal aid services approximately 70% of the firm’s client base is publicly funded, with legal aid franchises in actions against public authorities, child care, clinical (medical) negligence, community care, crime, family, housing, immigration, mental capacity/Court of Protection, mental health, public law and welfare benefits. The firm also offers services in charity law, debt and insolvency, education law, employment, personal injury, regulatory and compliance law, and wills, probate and tax.

The firm represents individuals, companies, and corporate entities, including UK and international businesses, and handles claims at all levels of judiciary. Their expertise includes business crime/investigation, business immigration, commercial property services, company and commercial law, and international trade disputes, with alternative dispute resolution (ADR) available for all commercial disputes.

The firm has been continuously recognised by independent legal directories The Legal 500 and Chambers and Partners UK as a top-tier and leading law firm. Additionally multiple individuals are also recognised by these directories for their specialist services.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

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1-star

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Replied to 20% of negative reviews

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4.4

All reviews

(1,712)

306 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you Duncan Lewis

Thank you Duncan Lewis! Miranda, has been helping me for quite a while and I want to give her the praise she deserves. She goes above and beyond. I am very grateful! Great place with great staff! ⭐️

22 April 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Mollie

We are pleased that you had a positive experience with Housing Trainee Solicitor Miranda Quashie. We are are committed to guiding clients through difficult times with empathy and professionalism. Thank you for choosing Duncan Lewis.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Thank you very much DUNCAN LEWIS…

Thank you very much DUNCAN LEWIS SOLICITORS, you are the best, you have the best services at all levels, my case was handled exemplary, from beginning to end! EVERYTHING was superlative, the quality of communication - phone calls, emails, letters, the quality of services and availability.
Professionalism and legal knowledge, empathy and quality of services are at home at DUNCAN LEWIS SOLICITORS!
Also THANK YOU VERY MUCH and I am deeply grateful to Miss LUCIE MORRIS, for her exceptional professionalism that she demonstrated throughout my entire legal file, I especially thank her for her valuable professional training and high and special legal skills! I am deeply grateful to you!🙏🙏💐

10 April 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Petre

Thank your for your kind words. We are delighted to hear that you had a great experience with Child Care Caseworker Lucie Morris.

Kind regards,
Duncan Lewis Solicitors

Rated 3 out of 5 stars

Hema Yaramachu

Hema Yaramachu, you helped me a lot. Thank you very much for everything. You are a nice and friendly person. We really appreciate it.

24 March 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Skye

Thank you for your kind words. We are happy to hear that our team was able to successfully resolve your case.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

I would like to leave a very positive…

I would like to leave a very positive review of the firm, which has consistently demonstrated organization, professionalism, and excellence in service. I would especially like to thank Ms. Camila Leogrande, who has been extremely attentive, dedicated, and compassionate at all times. Her guidance and support made all the difference to me. I highly recommend their services with complete confidence!

15 April 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Jessica

We are delighted to hear that you experienced such professionalism and dedication from Public Law Trainee Solicitor Camilla Leogrande. Thank you for trusting us with your case.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Sophie was just amazing and very re…

Sophie was just amazing and very re assuring. She did not lie or try to make out things were better then they were. Told the utter truth which I needed. Amazing communication since day 1

1 March 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Lee

Thank you for your feedback. We are happy to hear that you had a great experience with our team.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

I am satisfied with the cooperation

I am satisfied with the cooperation, in particular Trishita Saha is distinguished by great responsibility, attention and professionalism, which gives me hope that my interests will be best protected.

9 April 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear teo

Thank you very much for your kind feedback. We are pleased to hear that you had such a positive experience with our team.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

I’m extremely grateful to Duncan Lewis…

I’m extremely grateful to Duncan Lewis Solicitors, especially Natasha Patel, for their professional and supportive handling of my case. Thanks to their dedication and expertise, I achieved a full live-in order for my child. Highly recommend their services for family matters.

26 March 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear NuPur

Thank you for your feedback. Child Care Solicitor Natasha Patel takes great pride in providing a responsive, thorough and compassionate service to every client.

We are grateful for your trust in our firm.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

The Best Lawyer I Have Dealt With

I dealt with Greeshma KarmaKonda and she is excellent professional fast and very reliable she handles cases efficiently and provides the best interpreters if you do not speak English I strongly recommend her

5 March 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear me you

Thank you for your feedback. We are pleased to hear you had a positive experience with Caseworker Greeshma KarmaKonda.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

The Best Solicitor

I was referred to Duncan Lewis Solicitors by a charity. Nazia Khan was more to me than a highly professional and knowledgeable solicitor. She was genuinely my voice when I could hardly express the tempestuous time I was going through. She is kind, highly empathetic, supportive, and has deep understanding of the psychology behind human beings. I will be forever grateful to Nazia Khan and can’t recommend her enough! She successfully represented my case in a short time frame. Thank you Nazia Khan!

27 March 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Anna

We are glad to hear you felt supported and well-informed by Immigration Director Nazia Khan throughout your case. Providing clear communication and reassurance is a key part of the service we aim to deliver.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

About my interview

They gave me more advice and helped me to pass my interview.

25 March 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Mohammad

Thank you for your feedback. We are happy to hear of our team's dedication to achieving positive outcomes for their clients.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

I had the pleasure of being assisted by Ewelina

I had the pleasure of being assisted by Ewelina Przewozniczuk-Mazurkiewicz, and I am extremely satisfied with the service I received.
From the very beginning, my case was handled with great care, efficiency, and attention to detail. Ewelina demonstrated a clear understanding of the legal matters involved and guided me through each step in a way that was easy to understand and reassuring.
She made me feel supported and confident throughout the entire process. Her approachable and empathetic manner helped reduce what could have been a very stressful experience.
Communication was excellent at all times. Whether through phone calls or emails, Ewelina was always responsive, clear, and timely in her updates. I never felt left in the dark about the progress of my case.
The quality of service was outstanding. She was always available when needed and consistently went above and beyond to ensure everything was handled smoothly.
Ewelina’s professionalism and legal expertise were evident throughout. I would not hesitate to recommend her to anyone in need of reliable and knowledgeable legal assistance.

2 February 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Greg

Thank you for taking the time to share your experience. We are really pleased to hear that Family Law Solicitor Ewelina Przewozniczuk-Mazurkiewicz was able to support and assist you effectively.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

I had a very good experience with…

I had a very good experience with Duncan Lewis Solicitors regarding my immigration matter. From the beginning, they were professional, helpful, and understanding. Immigration cases can be very stressful, but they supported me throughout the process and made everything much clearer for me.

They explained things properly, kept me updated, and treated me with respect and patience. I really appreciated their hard work, dedication, and the way they handled my case seriously.

I am very grateful for all the support I received and I would definitely recommend Duncan Lewis Solicitors to anyone who needs help with immigration matters. Thank you again for your excellent service.

25 October 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Malik

Our team takes great pride in providing a responsive, thorough and compassionate service to every client. We are grateful for your trust in our firm.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

An excellent legal team you can truly…

An excellent legal team you can truly rely on when dealing with important matters. They work efficiently, professionally, and without unnecessary delays. Communication is clear, straightforward, and always to the point.

Special thanks to Sai Raja Harika Vinnakota for her high level of professionalism, attention to detail, and genuine commitment. You can clearly feel the experience and responsibility behind the work.

I confidently recommend them to anyone looking for reliable and competent legal support.

26 March 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Oli

Our team takes great pride in providing a responsive, thorough and compassionate service to every client. We are grateful for your trust in our firm.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Compassionate, Professional, and Truly Supportive

From the very beginning, I felt listened to, understood, and supported. Adam Bloodworth handled my case with professionalism, empathy, and clear communication at every stage. He explained complex legal matters in a way that was easy to understand, and I always felt reassured that my best interests were their priority.

His attention to detail, prompt responses, and genuine care made a very difficult time much easier to navigate. I’m deeply grateful for his guidance and would not hesitate to recommend him to anyone in need of expert family law advice.

27 January 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Vicky

Family Law Solicitor Adam Bloodworth is committed to delivering effective legal solutions with professionalism and care, and we are glad to know that this has been reflected in your experience.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

I am very grateful to my lawyer for…

I am very grateful to my lawyer for helping me obtain asylum. They were professional, supportive, and always available to answer my questions. I highly recommend them.

24 March 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Yassir

We appreciate your feedback and are glad that our team provided you with effective advice and support.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with Duncan Lewis Solicitors, especially working with Meghana Vuttaradi on my case.

Meghana handled my asylum matter with a high level of professionalism, care, and dedication. She was always clear in her communication, kept me informed at every stage, and made sure I understood the process, which really helped reduce my stress during a very difficult time.

Her legal knowledge and attention to detail gave me confidence throughout my case, and I truly felt supported. Thanks to her hard work and commitment, I received a positive outcome, and I am very grateful.

I would highly recommend Meghana Vuttaradi and Duncan Lewis Solicitors to anyone in need of immigration legal support.

23 March 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Ulrich

We are pleased to hear that you felt supported throughout the process. Our team works hard to ensure every matter is handled with care, clarity and strong legal expertise.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

I can’t thank Duncan Solicitors enough…

I can’t thank Duncan Solicitors enough for their support throughout my case. From start to finish, they were professional, responsive, and incredibly understanding during what was a very stressful time.
They guided me clearly through every step of the process and always made sure I felt informed and supported. Thanks to their dedication and hard work, everything has now been resolved, and I’m really grateful for the outcome.
I would highly recommend Duncan Solicitors to anyone needing legal support—they truly go above and beyond for their clients.

23 March 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Vanessa

We appreciate your feedback. Our team works hard to ensure every client feels informed and confident throughout their matter.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Professional and reliable solicitors. Highly recommend

I recently instructed this firm to handle my case, and overall I found their service to be professional and reliable. From the outset, the team communicated clearly and kept me informed at each stage of the process, which made what could have been a stressful experience much more manageable. Thank you Zuhal Saglam for helping me with my case. Truly appreciated!

12 February 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Tia

Thank you for your feedback. We are pleased to hear that Housing Solicitor Zuhal Saglam Bas's expertise was reflected in the service you received.

Kind regards,
Duncan Lewis Solicitors

Rated 1 out of 5 stars

I would strongly advise anyone…against using Duncan lewis

I would strongly advise anyone considering Duncan Lewis Solicitors to think very carefully before instructing them.
My experience was extremely concerning, particularly given the seriousness of the criminal matter I was facing. At a critical stage in proceedings, I was left without proper support, communication was poor, and key documents were submitted without my approval.
Draft representations provided to me by Eldemina appeared to contain content that did not relate properly to my case and gave the clear impression of being reused or copied from another matter. Basic errors, including incorrect references and descriptions, were present — issues which should have been identified and corrected before anything was sent or relied upon.
Despite raising these concerns, the matter was handled under time pressure and submitted without properly ensuring I was satisfied with the content.
Most concerning of all was the position at court. I was left effectively unrepresented at a critical stage, with my solicitor contributing little to no advocacy, leaving me in the position of having to attempt to speak for myself in circumstances where I should have been professionally represented.
This placed me under significant and unnecessary stress and has had a serious impact on my confidence in the legal process.
Following a formal complaint, the firm acknowledged failings and offered compensation, which in itself speaks volumes. However, the level of service I received fell well below what should reasonably be expected, particularly in criminal proceedings where the consequences are serious.
To be clear, this is not about dissatisfaction with an outcome — it is about the standard of service, lack of preparation, and failure to properly represent a client at a crucial time.
Based on my experience, I would not recommend this firm.

Their response is a lie, they used another cases representation and edited it and , then left me in court with no defence, that's why they paid me compensation for their wrong doings. They are criminals in their own right abusing the system to earn money they have absolutely no interest in justice

19 March 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Mr Towey,

Thank you for your feedback. We do not believe this review presents an accurate account.

As a regulated law firm, we are bound by strict duties of confidentiality and are unable to comment on any individual circumstances in a public forum.

Kind Regards,

Duncan Lewis

Rated 5 out of 5 stars

Perfect experience

Great experience from start to finish. My case was handled efficiently and professionally by Maria Ghafoor with clear and prompt communication throughout. My lawyer was supportive, and always available when needed. I would highly recommend their services

19 March 2026
Unprompted review
Duncan Lewis Solicitors logo

Reply from Duncan Lewis Solicitors

Dear Mahsa

We appreciate your feedback and are glad that Immigration Caseworker Maria Ghafoor provided you with effective support.

Kind regards,
Duncan Lewis Solicitors

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