Duncan Lewis Solicitors Reviews 

1,717
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 330 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, dedication, and deep legal knowledge, which contributed to positive outcomes. Many people highlight the excellent customer service, noting clear, supportive, and prompt communication throughout their cases. Reviewers frequently felt informed and well-supported, appreciating the efficiency and care with which their matters were handled, leading to peace of mind. However, some customers experienced significant delays, with some waiting years for their cases to progress. A few other people also felt that staff were slow or unresponsive, and that their issues were not resolved efficiently, leading to frustration.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, dedication,... See more

Service

People report ambiguous experiences with service, with many expressing deep gratitude for exceptional care,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional help, advice, and a... See more

Response time

Reviewers highlight ambiguous aspects of response time, with many customers praising the prompt and efficient... See more

Customer communications

Consumers find contact to be ambiguous, with many reporting significant difficulties and long waits when... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would like to thank the team at Duncan Lewis who helped me with my case, particularly Emily Rand and Laiba Baig. I wouldn't have got through navigating proceedings without them. Communication w... See more

Company replied

Rated 5 out of 5 stars

I'm Victory Originally from Biafra Country in Nigeria. I'm so much Grateful on how lovely my Solicitor and Lawyer did Astonishing, Cosmetically, Extremely Careful and Great in Handling my case even wh... See more

Company replied

Rated 5 out of 5 stars

Nothing but praise for Duncan Lewis Solicitors. Our case was handled professionally and the team made sure all our expectations were met. A special thanks to Miss Oluwatobi Akinwande (Tobi) who went a... See more

Company replied

Rated 5 out of 5 stars

I will recommend the company to many people as possible. My case was handled with professional aspect. And I feel comfortable during the process I wish to say big thanks to all the solicitors and team... See more

Company replied


Company details

  1. Lawyer

About Duncan Lewis Solicitors

Written by the company

Established in 1998, Duncan Lewis Solicitors serves both corporate entities and private individuals from a number of offices across England and Wales. The firm is committed to providing reliable, accurate and practicable legal services and aims to fulfil its motto “we give people a voice”. Employing over 600 personnel, Duncan Lewis practices in over 25 areas of law and as the UK’s largest provider of legal aid services approximately 70% of the firm’s client base is publicly funded, with legal aid franchises in actions against public authorities, child care, clinical (medical) negligence, community care, crime, family, housing, immigration, mental capacity/Court of Protection, mental health, public law and welfare benefits. The firm also offers services in charity law, debt and insolvency, education law, employment, personal injury, regulatory and compliance law, and wills, probate and tax.

The firm represents individuals, companies, and corporate entities, including UK and international businesses, and handles claims at all levels of judiciary. Their expertise includes business crime/investigation, business immigration, commercial property services, company and commercial law, and international trade disputes, with alternative dispute resolution (ADR) available for all commercial disputes.

The firm has been continuously recognised by independent legal directories The Legal 500 and Chambers and Partners UK as a top-tier and leading law firm. Additionally multiple individuals are also recognised by these directories for their specialist services.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.4

All reviews

(1,717)

312 reviews in the last 12 months

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Rated 5 out of 5 stars

I can’t thank Duncan Solicitors enough…

I can’t thank Duncan Solicitors enough for their support throughout my case. From start to finish, they were professional, responsive, and incredibly understanding during what was a very stressful time.
They guided me clearly through every step of the process and always made sure I felt informed and supported. Thanks to their dedication and hard work, everything has now been resolved, and I’m really grateful for the outcome.
I would highly recommend Duncan Solicitors to anyone needing legal support—they truly go above and beyond for their clients.

23 March 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Vanessa

We appreciate your feedback. Our team works hard to ensure every client feels informed and confident throughout their matter.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Professional and reliable solicitors. Highly recommend

I recently instructed this firm to handle my case, and overall I found their service to be professional and reliable. From the outset, the team communicated clearly and kept me informed at each stage of the process, which made what could have been a stressful experience much more manageable. Thank you Zuhal Saglam for helping me with my case. Truly appreciated!

12 February 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Tia

Thank you for your feedback. We are pleased to hear that Housing Solicitor Zuhal Saglam Bas's expertise was reflected in the service you received.

Kind regards,
Duncan Lewis Solicitors

Rated 1 out of 5 stars

I would strongly advise anyone…against using Duncan lewis

I would strongly advise anyone considering Duncan Lewis Solicitors to think very carefully before instructing them.
My experience was extremely concerning, particularly given the seriousness of the criminal matter I was facing. At a critical stage in proceedings, I was left without proper support, communication was poor, and key documents were submitted without my approval.
Draft representations provided to me by Eldemina appeared to contain content that did not relate properly to my case and gave the clear impression of being reused or copied from another matter. Basic errors, including incorrect references and descriptions, were present — issues which should have been identified and corrected before anything was sent or relied upon.
Despite raising these concerns, the matter was handled under time pressure and submitted without properly ensuring I was satisfied with the content.
Most concerning of all was the position at court. I was left effectively unrepresented at a critical stage, with my solicitor contributing little to no advocacy, leaving me in the position of having to attempt to speak for myself in circumstances where I should have been professionally represented.
This placed me under significant and unnecessary stress and has had a serious impact on my confidence in the legal process.
Following a formal complaint, the firm acknowledged failings and offered compensation, which in itself speaks volumes. However, the level of service I received fell well below what should reasonably be expected, particularly in criminal proceedings where the consequences are serious.
To be clear, this is not about dissatisfaction with an outcome — it is about the standard of service, lack of preparation, and failure to properly represent a client at a crucial time.
Based on my experience, I would not recommend this firm.

Their response is a lie, they used another cases representation and edited it and , then left me in court with no defence, that's why they paid me compensation for their wrong doings. They are criminals in their own right abusing the system to earn money they have absolutely no interest in justice

19 March 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Mr Towey,

Thank you for your feedback. We do not believe this review presents an accurate account.

As a regulated law firm, we are bound by strict duties of confidentiality and are unable to comment on any individual circumstances in a public forum.

Kind Regards,

Duncan Lewis

Rated 5 out of 5 stars

Perfect experience

Great experience from start to finish. My case was handled efficiently and professionally by Maria Ghafoor with clear and prompt communication throughout. My lawyer was supportive, and always available when needed. I would highly recommend their services

19 March 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Mahsa

We appreciate your feedback and are glad that Immigration Caseworker Maria Ghafoor provided you with effective support.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Sai Teja Kachakayala,

Sai Teja Kachakayala,
I had an excellent experience with my solicitor. They were professional, knowledgeable, and incredibly responsive throughout the entire process. Everything was explained clearly, and I always felt well-informed and supported at each stage.

What stood out most was their attention to detail and genuine commitment to achieving the best possible outcome for me. They handled my case efficiently and with great care, which gave me real peace of mind.

I wouldn’t hesitate to recommend their services to anyone in need of reliable and trustworthy legal support.

12 March 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Mirwais

Thank your for your kind words. We are happy to hear that you had a great experience with Caseworker Sai Teja Kachakayala.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

My experince

⭐⭐⭐⭐⭐ 5 Stars

I had a very positive experience with Duncan Lewis Solicitors. My case was handled by Sumati Prakash Wankhede, and I am very grateful for the support and professionalism she provided throughout my case.

Sumati handled my matter with great care, professionalism, and strong legal knowledge. She always explained things clearly and made sure I understood every step of the process. Her communication was excellent – she kept me updated through emails and calls and was always helpful when I had questions.

What I appreciated most was how supportive and reassuring she was during a very stressful time. She treated my case seriously and worked hard to achieve the best outcome.

Thanks to her dedication and hard work, I successfully received my refugee status in the UK. I truly appreciate everything she did for me and I highly recommend Sumati Prakash Wankhede and Duncan Lewis Solicitors to anyone who needs legal assistance.

Thank you again for your excellent service.

12 March 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Abdilaahi

It is wonderful to hear that you received a high level of support during your matter by Caseworker Sumati Prakash Wankhede. We strive to ensure every client feels confident and informed throughout their matter.

Thank you for choosing Duncan Lewis.

Kind regards,
Duncan Lewis Solicitors Ltd.

Rated 2 out of 5 stars

The solcitor has stopped responding

The solicitor was initially helpful, but has now not responded to any of my important emails for a long time. He also ignores my emails requesting updates.

He is my assigned solcitor, and my health is at risk due to my nature of my case which I won’t disclose the details of my health, but this is unprofessional treatment from Duncan Lewis to ignore this case. I’ve made a complaint to attempt to resolved with matter and aim to come to a resolution.

16 March 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Skye

We would appreciate the opportunity to look into this matter further. If you could kindly contact our Client Care Team at ClientCareTeam@duncanlewis.com, we would be happy to discuss this with you and address any concerns.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Outstanding Support and Professionalism

My case was handled with the utmost confidentiality and professionalism. The team at Duncan Lewis Solicitors were always approachable, knowledgeable, and very well organised.

My solicitor, Adam Bloodworth, was excellent throughout the entire process. Even when he was unavailable, the firm ensured that another solicitor could assist me within 24 hours, which gave me great confidence in their service. They also offer legal aid, which made the process more accessible.

Before any documents were submitted to court and prior to the court appearance, I met with Adam at least three times. Each appointment lasted around an hour and never felt rushed. He took the time to explain everything clearly and make sure I fully understood the process. Throughout the case, he provided constructive feedback and was always well prepared for court.
Communication was excellent. I was contacted through email, phone calls, letters, in-person meetings, and sometimes video calls, which made it very easy to stay informed.

I am very happy to say that we won the case! I would 1000% recommend Duncan Lewis Solicitors, and especially Adam Bloodworth, to anyone in need of legal support. I would definitely return to them if the need ever arises.

1 October 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Boysmama

Thank you for taking the time to share your experience. We are pleased to hear that you felt supported and well-represented by Family Law Solicitor Adam Bloodworth throughout your case. We wish you all the best moving forward.

Kind regards,
Duncan Lewis Solicitors Ltd.

Rated 5 out of 5 stars

High level of professionalism in dealing with Solicitor Miss Sai Keerthana Potharam.

I would like to express my sincere gratitude to Ms. Sai Keerthana Potharam for her outstanding work and support throughout my immigration case. From the very beginning, she handled everything with great professionalism, care, and dedication. She explained each step clearly, prepared all documents in detail, and always made sure I was confident and well-informed.

Thanks to her hard work and commitment, I have now received my immigration status. I truly appreciate her patience, kindness, and constant encouragement during this difficult journey.

I highly recommend Ms. Sai Keerthana Potharam to anyone looking for a professional, trustworthy, and compassionate solicitor. She is truly exceptional at what she does.

12 March 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Ali

We are happy to hear that Caseworker Sai Keerthana Potharam was able to support you through an important time. We wish you all the very best for the future.

Kind regards,
Duncan Lewis Solicitors Ltd.

Rated 1 out of 5 stars

Never helped me with my situation very…

Never helped me with my situation very negative energy very coldhearted people.

12 March 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Antoine

We would appreciate the opportunity to look into this matter further. If you could kindly contact our Client Care Team at ClientCareTeam@duncanlewis.com, we would be happy to discuss this with you and address any concerns.

Kind regards,
Duncan Lewis Solicitors

Rated 1 out of 5 stars

Absolute disgusting joke of a company

Absolute disgusting joke of a company. Rang to speak with solicitor kept me waiting almost 2 weeks to say we dont have anyone available. Stringing along people for no reason
I have never met a solicitor this inept and cancerous

11 March 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Moose

We would appreciate the opportunity to look into this matter further. If you could kindly contact our Client Care Team at ClientCareTeam@duncanlewis.com, we would be happy to discuss this with you and address any concerns.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Adam Bloodworth from Duncan Lewis solicitors

Since my initial contact with Adam Bloodworth from Duncan Lewis solicitors, he has dealt with my case in a calm, fair and professional manner. He took the time to review the information provided and handled the matter thoughtfully, which made the process feel more manageable during a difficult situation.

His communication has been clear and consistent through phone calls, emails and written correspondence. He has been responsive and available when needed, which gave me confidence that the case was being properly considered.

Adam’s professionalism and legal knowledge were evident throughout. He approached sensitive issues respectfully and made sure discussions remained constructive and focused on the children’s welfare and has dealth with the situation not just as a professional but on a individual basis which is deploy reassuring.

Overall, I am very satisfied with the quality of service, communication and professionalism he provided.

1 November 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Imran

We are glad to hear that Family Law Solicitor Adam Bloodworth provided clear communication and was able to support you throughout your matter. Your comments are greatly appreciated.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

★★★★★ Review for Adam Bloodworth

“During one of the most difficult periods of my life, having Adam Bloodworth as my solicitor made all the difference.”

Adam handled my case over the past 15 months with exceptional care, professionalism, and dedication. From the very beginning, he approached every stage with clarity, strong legal knowledge, and a genuine commitment to achieving the best possible outcome. I always felt that my case truly mattered to him.

My situation was not straightforward, yet Adam navigated every challenge with patience, skill, and determination.

What truly sets Adam apart is not only his legal expertise but also the way he supports his clients on a human level. Throughout the process, he made me feel heard, reassured, and supported. During moments that felt overwhelming, he had an incredible ability to bring calm, perspective, and even humour when it was needed most.

Communication was outstanding from start to finish. Whether through phone calls or emails, Adam was always clear, responsive, and thorough. He explained complex legal matters in a way that was easy to understand and ensured I always felt informed and confident about what was happening with my case.

Throughout the entire 15 months that Adam Bloodworth represented my case, his professionalism, responsiveness, and legal expertise never once faltered. His dedication, availability, and genuine care made a truly difficult journey far more manageable.

This review genuinely comes from a place of deep gratitude.

I am incredibly thankful for Adam’s support and guidance. Having someone so capable, compassionate, and committed in my corner made an immeasurable difference.

If you are fortunate enough to have Adam Bloodworth represent you, you will be in truly exceptional hands.

10 March 2026
Unprompted review
Duncan Lewis Solicitors logo

Reply from Duncan Lewis Solicitors

Dear Ru Miah

Family Law Solicitor Adam Bloodworth is committed to delivering effective legal solutions with professionalism and care, and it is encouraging to know that this has been reflected in your experience.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

I'm Victory Originally from Biafra…

I'm Victory Originally from Biafra Country in Nigeria. I'm so much Grateful on how lovely my Solicitor and Lawyer did Astonishing, Cosmetically, Extremely Careful and Great in Handling my case even when it was treating and no one wants to associate with it. Mrs Ekanem Umoh. Handled it Such a Great Confidence from her and She's Extremely Perfect in Her Professionalism. More than a Trillion Star for you Mrs Ekanem Umoh. Yeshua Be With You. I Love You For Being Strong.

8 April 2025
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Victory

Thank you for taking the time to share your feedback. We are very pleased to hear about your experience with Consultant Immigration Solicitor Ekanem Umoh and will be sure to pass on your comments to the team.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Excellent support throughout the process

We are very grateful for all the help and support Angelique Hu gave us during this process. She was always kind, professional and ready to help whenever we had questions.

Thanks to her work, our daughter’s family reunion visa was granted and our family can finally be together. Choosing her service was definitely the right decision for us.

6 March 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Dilnavoz

We are pleased to hear that Private/Business Immigration Solicitor Angelique Hu provided clear guidance and strong representation throughout your case. Your recognition is greatly appreciated.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Excellent support during my asylum case

I had a very positive experience with Duncan Lewis Solicitors during my asylum case. I would especially like to thank my caseworker Swarnika Goyal, who handled everything with great professionalism and dedication.

From the moment I applied for asylum in October 2024 until I received refugee status in March 2026, she carefully prepared my statements, followed up with the Home Office and was always quick to respond whenever I had questions.

I am very grateful for her support throughout the process and would highly recommend Duncan Lewis Solicitors.

3 March 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Dima

We appreciate your thoughtful review for Caseworker Swarnika Goyal. It is always rewarding to hear that our clients feel supported and well-represented.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Nothing but Praise

Nothing but praise for Duncan Lewis Solicitors. Our case was handled professionally and the team made sure all our expectations were met. A special thanks to Miss Oluwatobi Akinwande (Tobi) who went above and beyond to make sure we got the outcome that we had hoped for. Thanks Again.

6 January 2026
Unprompted review
Duncan Lewis Solicitors logo

Reply from Duncan Lewis Solicitors

Dear Asad

Thank you for your thoughtful feedback. We are truly pleased to hear that you felt supported throughout the process. Child Care Solicitor Oluwatobi Akinwande works hard to ensure every matter is handled with care, clarity and strong legal expertise.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Highly recommend

Subject: Exceptional Support from Tania Mazumder
​I am incredibly happy with the service I received from Duncan Lewis Solicitors. I want to specifically thank Tania Mazumder for her outstanding support throughout my case.
​Tania is more than just a legal professional; she is a deeply caring and compassionate person. She was always there for me, constantly encouraging me and offering comfort whenever I felt sad or overwhelmed. Her punctuality and respect for her clients are unmatched. She truly listens to and stands by her clients every step of the way.
​I cannot find the words to fully express my gratitude for her professionalism and kindness. I highly recommend her services to anyone in need of legal help.

5 March 2026
Unprompted review
Duncan Lewis Solicitors logo

Reply from Duncan Lewis Solicitors

Dear Rodas

We are very grateful for your feedback. Our team is committed to delivering effective legal solutions with professionalism and care.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Great experience

I had a very good experience with duncan lewis solicitors. Oluwatobi Akinwande (Tobi) Was very experienced solicitor she helped b me with my case.

11 November 2025
Unprompted review
Duncan Lewis Solicitors logo

Reply from Duncan Lewis Solicitors

Dear Sami

It is always a pleasure to hear that our clients feel well-represented. Child Care Solicitor Oluwatobi Akinwande takes pride in offering clear and compassionate advice, and we are glad that you felt confident in her care.

Kind regards,
Duncan Lewis Solicitors

Rated 5 out of 5 stars

Hina Kargar is a great solicitor

Mrs Hina Kargar was very professional, experienced and helpful in handling my asylum claim. She established a real personal connection that made me feel she really cared about my case. She managed the evidence and handled my claim efficiently which lead Home Office to withdraw their refusal and grant me asylum. A thousand Thank you Hina .

4 March 2026
Unprompted review
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Reply from Duncan Lewis Solicitors

Dear Jamal

We appreciate your feedback and are glad that Business/Private Immigration Solicitor Hina Kargar provided you with effective support.

Kind regards,
Duncan Lewis Solicitors

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