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DUTCHIES 📿 Reviews 4,406

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TrustScore 4.5 out of 5

4.7

Mobile Phone Accessory Shop
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See what reviewers are saying

Rated 4 out of 5 stars

Dealing with Dutchies was satisfactory. I had had a problem with the phone case I bought for myself for Christmas. I contacted Dutchies in early May and they said that the phone cases only come with s... See more

Rated 5 out of 5 stars

I had an excellent experience with DUTCHIES and their customer service deserves real credit. My wife’s phone case needed replacing, and they handled it without any hassle, excuses, or unnecessary... See more

Rated 5 out of 5 stars

Always happy with the purchase from Dutchies! Best quality products you can use for years long. Handmade products, packed with love ❤️ Highly recommended 🤗

Rated 5 out of 5 stars

I’m so impressed by the quality and design of my phone case and cord and I’ve had many compliments on it too. The order was processed quickly but arrived a day later than initially expected.

Company details

  1. Mobile Phone Accessory Shop
  2. Fashion accessories shop

Written by the company

★ High Quality phone accessories (No plastic) ★ 4.7/5 (out of +10.000 reviews) ★ Winner Best Product 2024/2025 ★ Order before 23:00 – shipped the same day ★ 100.000+ items sold "All those plastic phones on cheap lanyards, there must be a more stylish way", thought Dutchies founder Anne when she quit her job and traveled the world for a year. She came up with the concept for Dutchies, started her own production, and in no time, the webshop became a success. Dutchies turned out to be the solution for thousands of women: Beautiful leather cases with space for cards and phone chains that you can swap and match. Your new favorite accessory that you'll never want to live without! Inspired by the world, 100% Dutch! With love, Team Dutchies 💕

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Gorgeous items

Gorgeous items, such high quality and look so stylish. Cannot wait to make my next purchase with Dutchies

26 December 2025
Unprompted review
Rated 5 out of 5 stars

Accidentally found Dutchies on…

Accidentally found Dutchies on Facebook, after getting an iPhone 16 pro max i thought id treat it haha to a new case/bedding cover! I’m all for getting the phone protected in the right way, so a new case and screen protector is needed. Although on the expensive side, the cases are hand made and fit your phone nicely. Give your phone that treat it’s been waiting for

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Great quality

Good quality, very fast delivery .. ordered my second already.

Very good customerservice. Received immediate answer after emailing them.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

Excellent communication and delivery. The product is of a high quality and I love it. The cover fits my phone snuggly and feels safe. The card wallet is also effective keeping my card secure. Love this and would buy again.

29 December 2025
Unprompted review
Rated 1 out of 5 stars

Items not delivered

Sadly we never received delivery of our 2 iPhone cases and straps. Despite chasing with both Dutches and Evri courier company. The items were with Evri from 16th December-been advised they have been out for delivery 4 times but failed to get here for Xmas.

25 December 2025
Unprompted review
DUTCHIES 📿 logo

Reply from DUTCHIES 📿

Hello, we are very sorry to hear that you have not received your order. If the problem has not yet been resolved, please send us another email with your order number and name to hello@dutchies.com.
We would like to do everything we can to ensure that you still receive your order, even if it is unfortunately too late for Christmas.
With love, Claudia - Team Dutchies

Rated 1 out of 5 stars

Never received my parcel, nor an answer

I ordered a phone case and a chain as a Christmas gift for my sister, and not only did it never leave, but I never had any answer from this company, even after the second email.
My sister tried on Instagram, I'll let a few days pass before I cancel via PayPal
So be aware that customer service is non-existent !

25 November 2025
Unprompted review
DUTCHIES 📿 logo

Reply from DUTCHIES 📿

Hi Emma,
We are very sorry to hear that you had this negative experience with Dutchies and that you received a response from us so late. This should not be the case, of course, and we sincerely apologise for it.
I believe we have now been able to resolve the issue.
If not, please send us another email at hello@dutchies.com. Even if you had the impression that the Dutchies customer service does not exist, we would like to confirm: we are here and would really like to help you. 💛
With love, Claudia - Team Dutchies

Rated 5 out of 5 stars

Iconic

Not only is my dutchie bag GORGEOUS, it's a conversation starter( Sooo many compliments) I bought an additional chain with and it completely transforms the look. My handbags are feeling slightly lonely as I have only been using my dutchie as it's SO convenient.

The leather is plush and the quality and service is amazing. I had a technical hiccup on my order and the team ensured this was rectified. 10/10

Only one problem... One bag is not enough!

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Dutchies Phone Case with straps

I bought the case and extra straps as a gift to myself. The delivery was fast and the quality of the goods and the packaging is excellent. I will definitely be using Dutchies again. I will be purchasing some more as gifts. Very stylish products. Packaging is great.

1 December 2025
Unprompted review

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