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Review summary

Created with AI, based on recent reviews

Looking at 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product quality, often describing the labels as perfect, exquisite, and professional, exceeding expectations. The ordering process is frequently praised for being easy, with many appreciating the photo proof feature that allows for adjustments before final production. Reviewers also highlight the excellent service, noting the helpful, friendly, and responsive human interaction throughout the process. Delivery is often described as timely, with many receiving their orders sooner than anticipated, and the overall experience is consistently positive. However, some people mentioned issues with delivery times, stating that orders took longer than expected or advertised, leading to stress and inconvenience. A few other people also felt that the final product did not always match the samples, particularly regarding the cut and finish of the labels, which led to disappointment. There were also occasional concerns about communication regarding shipping delays and a lack of proactive updates from the company.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many expressing delight and satisfaction with... See more

Quality

Consumers find quality to be positive, with many reviewers expressing satisfaction and delight, often stating... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the... See more

Delivery service

Customers had positive experiences with delivery service, with many reviewers praising the quick and timely... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered some woven labels for my shirts to carry the logogram I have been using for decades on all my "personalty" and I am highly satisfied of the result. I live in England but I had the lab... See more

Rated 5 out of 5 stars

This is the second time I have ordered name labels from your company because I knew I would not be disappointed, going by what I received from my first order some years ago ~ exquisite, delicat... See more

Rated 5 out of 5 stars

Tried a few label companies. nothing compares to this one. Had to refund all of my other orders with other companies cus the quality was just not it. This is just amazing, the photo proof feature is a... See more

Rated 5 out of 5 stars

The labels were perfect!! The website was easy to use from selecting the label size, design and lettering. They had my favorite font and heart shape. I’ve rediscovered my love of sewing since be... See more


Company details

  1. Fabric product manufacturer

Written by the company

Make Your Work Stand Out with Personalized Clothing Labels. Design Your Clothing Labels in Just 5 Minutes. Labels with Your Own Logo, Text & Symbols.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

557 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 23% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent Labels

Look no further than Dutch Label Shop for beautiful woven labels. The level of detail is amazing and you will not be disappointed! Communication is great and they really are committed to providing an exceptional product. We can't imagine going anywhere else.

17 January 2024
Unprompted review
Rated 5 out of 5 stars

Great quality

I was able to configure my labels exactly how I wanted them and the results are so professional! I’m delighted with them. Would definitely recommend this company!

15 January 2024
Unprompted review
Rated 5 out of 5 stars

The labels looked good.

The website was very easy to use and I could chose exactly what I wanted colour, font etc. They arrived looking as I expected and added a professional but warm touch to my work. I was pleased.

1 October 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and product

The company took care to ensure the labels I received were exactly as I wanted by e mailing several times. They made the labels from a photo I sent and added lettering exactly as I requested
Excellent customer service and product

13 January 2024
Unprompted review
Rated 5 out of 5 stars

Labels are absolutely great!

Living in a small town of Quebec in Canada, I'm a young retired woman who is looming kitchen towels and blankets. To personalized those creations, I like to put labels identified to my nickname on them. Few years ago, I found Dutch Labels on Internet. At first, I only ordered 50 sticker labels to check if I'll like that. What a great surprise for me! Even though my address is in Canada, the service is really quick, the people who work for the company are very helpfull and what about the quality of the labels! The prices are very good too! Incredible! Since that time, I ordered of lot of labels, especially the one that I saw on the kitchen towels. For the blankets, I order larger ones to write on them with an indelible pencil. I love them all! Thank you Dutch Label! I hope that you'll be in business for long time!

11 January 2024
Unprompted review
Rated 5 out of 5 stars

I needed a small amount of labels (only…

I needed a small amount of labels (only 30) for my handmade products and Dutch Lable Shop was a super easy option for me. Everything went smoothly and I am happy with my labels. I also love that you can choose an option to be send a picture of the label before production. That made me feel assured that the end result will be great! ❤️

23 November 2023
Unprompted review
Rated 5 out of 5 stars

Perfect

Perfect. I’ve ordered a couple different time. They tuned out Great. They look and wear amazing. I’ll be ordering again. Thanks Dutch Label.

10 January 2024
Unprompted review
Rated 5 out of 5 stars

A great company to work with.

The ordering process was very easy to follow, the delivery time ( even to western Canada) was as promised, the quality of the labels was wonderful. I would definitely order from them again. Proud to have my label from Dutch Label Shop on any of my custom sewing projects.

10 November 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, orders are fulfilled in a timely manner, products are always just as ordered and great quality. I was able to create my logo by choosing a fun font from their offerings and an added design to make it complete. I've ordered the same one many times over!

6 October 2023
Unprompted review
Rated 5 out of 5 stars

Will use again

Easy to use website to self serve. High quality labels, responsive customer service and stuck to the stated timescales.

1 November 2023
Unprompted review
Rated 1 out of 5 stars

Company LIES to customers

Ordered in late November. They said it would take "Expected delivery in 10-14 days" on the checkout page and CS rep said the same thing. At 19 days past and not even a tracking number. On WhatsApp they promised it by 12/13 and on the chat they said they couldn't but would mark it as urgent. Either way, they missed their delivery estimate by about two weeks at this point. Their customer service lies about what the website says it's 14 working days plus delivery. Lies all around. Also despite having a USA address on thier website this is a Vietnam company.

17 December 2023
Unprompted review
Dutch Label Shop logo

Reply from Dutch Label Shop

Hi,

We're sorry to hear about your experience.
You have placed your order during our Black Friday period. Our email did include possible delays on processing orders due to the high volume of orders. You were also informed of that on the chat.
We do have a global presence with multiple distribution centers on different continents to make the shipping fast and affordable.

You can find all information about us on our website. We are not a Vietnamese company.

Team DLS

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