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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the labels, noting their excellent craftsmanship and professional appearance. Many reviewers are delighted with the ordering process, finding it easy to use and appreciating features like photo proofs and the ability to customize designs. The delivery service is frequently highlighted for its efficiency and speed, with many customers receiving their orders sooner than expected. However, some customers also noted issues with shipping and delivery times, mentioning delays and a lack of communication regarding order status. A few reviewers experienced discrepancies between sample products and the final delivered items, particularly concerning the cut and finish of the labels.

What people talk about most

Product

Users describe positive interactions with product. Many customers are delighted with the quality, color, and... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent craftsmanship, vibrant... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the quick and timely arrival of their... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the professional, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered some woven labels for my shirts to carry the logogram I have been using for decades on all my "personalty" and I am highly satisfied of the result. I live in England but I had the lab... See more

Rated 5 out of 5 stars

This is the second time I have ordered name labels from your company because I knew I would not be disappointed, going by what I received from my first order some years ago ~ exquisite, delicat... See more

Rated 5 out of 5 stars

Tried a few label companies. nothing compares to this one. Had to refund all of my other orders with other companies cus the quality was just not it. This is just amazing, the photo proof feature is a... See more

Rated 5 out of 5 stars

The labels were perfect!! The website was easy to use from selecting the label size, design and lettering. They had my favorite font and heart shape. I’ve rediscovered my love of sewing since be... See more


Company details

  1. Fabric product manufacturer

Written by the company

Make Your Work Stand Out with Personalized Clothing Labels. Design Your Clothing Labels in Just 5 Minutes. Labels with Your Own Logo, Text & Symbols.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

556 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 23% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So glad I found Dutch Label Shop

So glad I found Dutch Label Shop. They produced new labels for me, and when I received them, they were the same as the picture I was sent, as a preview. Couldn't have been any happier!

During the design process, I actually felt like I was there, at Dutch Label Shop. The interaction, between myself and my design-contact, felt very reassuring and comfortable, even though it was all "on-line".

And delivery was excellent. Couldn't wait to use my new labels, on my custom umbrellas and parasols.

16 September 2024
Unprompted review
Rated 5 out of 5 stars

Dutch Label

My go to labels company. Absolutely love the services they provide and was so easy to reach out to them for help and when ordering my labels. Quality of the labels itself is Superb.❤️

19 July 2024
Unprompted review
Rated 5 out of 5 stars

Amazing!

Dutch Label Shop is such a wonderful company to work with in every way. Their products are beautiful, their prices are great, and their customer service is unbeatable. I have no need to ever look further for labels.

18 June 2024
Unprompted review
Rated 5 out of 5 stars

Great Product

Great communication, turn-around time, and a good quality product. I ordered a test print which was duly photographed and emailed and accepted, prior to commencing production.

13 June 2024
Unprompted review
Rated 5 out of 5 stars

Elated and Happy

It is with utmost Joy and sincerity I write this review because for sometime way back in 2020 I was searching for a company that did Labels but couldn’t find in my country and I believe strongly in quality and so I searched and I found Dutch Label Shop and I was in process of rebranding recently and I never know where I would get labels and so I remembered that I had already used Dutch Label I had received the labels and they were quality and I will be ordering from time to time because I am exceptionally satisfied of what I received and I recommend to everyone

29 May 2024
Unprompted review
Rated 5 out of 5 stars

Dutch Label Shop - all good

Dutch Label Shop have created a nice label for my online shop Busy Bee Blossom. Their customer service is very helpful and guided me in the right direction. The labels are nice too and arrived in a reasonable time.
Regards
Louise, Busy Bee Blossom

16 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Labels for all my unique projects

I using labels made by Dutch Label Shop for many years. And I always impressed by quality of the product, by time of the delivery, and care about customers. Highly recommended Dutch Label Shop for your unique labels for all your unique projects!

14 May 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely horrendous customer service

Absolutely horrendous customer service, horrible quality, horrible everything. I am reporting them to the better business bureau. They took forever to produce anything. The first proof was horrible, the 2nd proof was what I wanted, but not what I got. I asked for a 1/4" sew line on each side. I got .17" on one side. Can't even use the labels. I called no one answered, I messaged on their website and they told me I got what I ordered even though I showed them a photo of the product that was wrong. They do not stand behind their guarantee. Stay far away from this company. They used to be good. Now they are HORRIBLE. Updating my 5/10/24 review. It is now 5/23/24. Still no labels. Sent me another proof. It was wrong. Still no new proof. It has been so long. They refused a refund, yet provide no good product. I say stay far far away from them.
Update 5/24/24
I have no idea what you mean by rude. I can put the first instructions here with a screenshot. You have the wrong person. I have asked for a seam allowance from the beginning. You are addressing the wrong person. My guess is you call everyone rude to cover for your mistakes. I have ordered from the 25 plus businesses that I own over 400 times from you over a period of almost 9 years. I have noticed a decline in quality, timeliness but have never said anything to you or left a negative review for any of this decline. However, if you want to call me rude, I could leave one from each of the businesses. I have never personally spoken with you, my assistant has, so you must have the wrong person. I would be happy to remove this review if you remove your rude remark and get my order to me. If not, I guess I could have all the companies show the communication from you and what we have had to deal with. I'm not sure what happened, but the last year with you hasn't been pleasant at all.

6 May 2024
Unprompted review
Dutch Label Shop logo

Reply from Dutch Label Shop

Hi Cherie, we're sorry to hear about your experience. I can see that you placed a total of 5 orders with us. You weren't satisfied with the last one because you had .16" seam allowance instead of .3". I can see that you initially ordered and paid for a label that's .75" W X 1.15 H with absolutely no seam allowance. We have edited the size of your label and added a centerfold free of charge. I get that you're frustrated but our team is really trying to help you, despite your rudeness towards our agents. I don't believe your review is fair as your other orders went well. Mistakes happen unfortunately as humans are creating your labels from scratch.

Team DLS

Rated 5 out of 5 stars

Excellent company!!!!

I was given the details of Dutch Label Company by a mate after seeing the quality of his patches he had purchased.
I contacted them with my requirements and I was again impressed with the service I received. It was easy stress free and the product was perfect.
I highly recommend these guys!!!
A 5 ⭐️ company from start to finish👍

3 April 2024
Unprompted review
Rated 5 out of 5 stars

Love the brand amazing quality and will…

Love the brand amazing quality and will definitely be utilizing them for more work. The turn around times are a little slower but they are clear and upfront about that when the labels go into production. The team here is a great and a pleasure to work with. Really pleased with my purchase.

26 April 2024
Unprompted review
Rated 5 out of 5 stars

What an experience!

What an experience!! I found the Dutch Label Shop after a quick search and decided to give them a shot. Having no first hand reviews or prior knowledge of the company I thought it may be risky but proceeded anyway. The easy to use ordering process seemed too easy and too good to be true so I didn’t set my hopes high. When my order arrived I was absolutely blown away. The product FAR surpassed any and all expectations. It may seem small and silly but to a designer seeing your label in real life is a moving experience.. and there it was, in my hand. My label. Will absolutely be ordering again!

10 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent quality and colour matching

Excellent quality and colour matching.
They took a little longer than I expected (having never ordered before), but I my chaser enquiry was answered promptly and politely with an estimated delivery date provided that was beaten.
I recommend Dutch Label Shop and will be using them again.

16 April 2024
Unprompted review
Rated 5 out of 5 stars

I am super happy with my patches

I am super happy with my patches. Excellent quality and exactly how I wanted them, if not better.
Delivery time was fast.
Thanks very much and I will order again!

2 April 2024
Unprompted review
Rated 5 out of 5 stars

Exactly what I ordered

Exactly what I ordered, plus some extra labels :)

It did take 3 weeks to process my order plus shipping, but this was expected as outlined in the T&Cs. Other than the longish wait, it was perfect :)

27 March 2024
Unprompted review

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