Dutchwafflecompany Reviews 

193
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fresh, delicious stroopwafels and warmly appreciate the wide variety of tasty gluten-free and vegan options available. People also love the wonderful coffee and easy-to-use pie crusts, noting that purchases consistently arrive quickly and are safely packaged. Though some reviewers were not entirely happy with the taste compared to authentic ones, mentioning they were a bit too sweet or not quite like those found abroad. A few individuals also experienced frustrating shipping delays or noted that individual packages occasionally arrived with minor damages.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the fresh and delicious taste of... See more

Quality

People report positive experiences with quality, highlighting fresh and delicious treats with great... See more

Order

Clients share positive opinions on order, highlighting easy website navigation and quick processing times.... See more

Delivery service

Customers had positive experiences with delivery_service, noting that orders arrived quickly and in a timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been ordering from Dutch Waffle Company for a year now, I even send gifts of DWC Stroopwafels to friends. Their Stroopwafels a fresh and delicious. It difficult to limit myself to one a day and... See more

Rated 5 out of 5 stars

Been to The Netherlands countless times for work and fun, always returning with stroopwaffles. I was speaking to local Dutch friends here about them and tried to find some both not stuck in a warehous... See more

Rated 5 out of 5 stars

Awesome customer service. They called me and offered to assemble the gift for me and refunded part of the shipping cost. The tns arrived well packaged in perfect condition. They even added some blue r... See more

Rated 5 out of 5 stars

Our order was delivered in a very timely manner. The Stroopwafels were excellent & very well received by all of our Christmas gift recipients. Thank you for preparing an excellent product. One small... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

193 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(193)

97 reviews in the last 12 months

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Rated 5 out of 5 stars

Received my order today VERY HAPPY

Received my order today. My gluten free Stroopwafels are delicious from what my memory was from my visit two years ago.

I can’t wait to use my gluten free no bake pie crust with my cheese cake filling or just a plain old chocolate cream pie.

And enjoy sipping my coffee from the beautiful tulip cup. Thank you!

11 March 2025
Unprompted review
Rated 5 out of 5 stars

These are delicious

These are delicious! I have celiac and am always happy to try new options. I ordered the GF Stroopwaffles and the pie crust. Can’t wait to try the crust on my raspberry cream cheese bars!

26 February 2025
Rated 5 out of 5 stars

I don't think that 5 stars is enough

I don't think that 5 stars is enough. Top notch customer service and the best, THE BEST, stoopwafels that I've ever had.

3 March 2025
Unprompted review
Dutchwafflecompany logo

Reply from Dutchwafflecompany

Thanks Ty! This means a lot. We're glad to hear you had a positive experience with both our business and our products!

Rated 5 out of 5 stars

Phenomenal gluten-free stroopwaffles

These are so good It tastes like graham crackers with caramel absolutely delicious and rarely do you find such a good gluten-free dessert that's just as good as the original if not better.

20 February 2025
Unprompted review
Dutchwafflecompany logo

Reply from Dutchwafflecompany

Thank you! We're so glad you enjoyed them!

Rated 5 out of 5 stars

Tasty

Excellent taste and gluten free!

27 January 2025
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Reply from Dutchwafflecompany

Thanks Warren! We're glad you enjoyed them.

Rated 5 out of 5 stars

Best Gluten Free Stroopwafel

I just want to personally thank you for your Gluten Free waffle cookies! I fell in love with caramel waffle cookies when i lived in Montana in 1995-1996. Fast forward and I now have 5 children that I shared my love of caramel waffle cookies with. Two of them are Celiac and we had given up after trying almost all gluten free version of the cookie. Then I saw an ad for yours and thought, why not?!? It was the best decision ever!! I bought a box and sent 2 packages to our oldest at college and kept 2 at home for our middle daughter! They both screamed for joy after taking the first bite! Thank you!!

13 February 2025
Unprompted review
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Reply from Dutchwafflecompany

Thank you SO MUCH for this review Kara. It means a lot that you enjoyed the product enough to share it with your daughters.

Rated 4 out of 5 stars

I gluten-free cookies

I found that the gluten-free cookies were very tasty.
My husband didn't care for the regular ones.

27 January 2025
Dutchwafflecompany logo

Reply from Dutchwafflecompany

We're glad you enjoyed your gluten-free Stroopwafels! Thank you for sharing both your experience and your husband's.

Rated 5 out of 5 stars

I have looked for delicious gf…

I have looked for delicious gf stroopwaffles. They always fall short. Until the Dutch Waffle Company. These are wonderful! And they store well in the freezer.

8 February 2025
Unprompted review
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Reply from Dutchwafflecompany

The hunt is over! Thanks for your review Terri! And yes, freezing them is ideal for maintaining their freshness for even longer!

Rated 5 out of 5 stars

I'll be buying more of these vegan stroopwaffles!

The Vegan Stroopwaffles are delicious! I'm glad to be able to enjoy them again after going vegan recently. They arrived intact. One of the packs was in the red and blue tin I ordered, which is even more charming than it looked online. I will buy these again for myself, and for friends who aren't vegan, but love to offer hospitality to vegans.

27 January 2025
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Reply from Dutchwafflecompany

This is wonderful to hear Michelle. And thank you for getting a tin too! They're a cute way to store your stroopwafels and we're glad you enjoyed the product.

Rated 4 out of 5 stars

Good but very sweet!

It took awhile but got the order in good shape. I try every new gluten free item that pops up online if they look interesting. These were a very different product so ordered. The cookies are good but a bit too sweet for me. I wish there was a way to try things without committing to 4 packages.

27 January 2025
Dutchwafflecompany logo

Reply from Dutchwafflecompany

Thanks for the feedback Ricci. We appreciate you trying the product and offering your input. We're working on ways for customers to buy fewer of the product, but right now, it's more cost effective for customers to buy more to offset shipping costs. Hopefully we can come up for solutions for this in the future!

Rated 1 out of 5 stars

I haven’t received my order

I haven’t received my order, thus I cannot give a review on your product.

Here is my tracking number:
9434 6112 0623 9730 5824 32

30 January 2025
Dutchwafflecompany logo

Reply from Dutchwafflecompany

Hi Caroline, I'm happy to see that your order came the day after you reached out. It was close after all! Checking in - were you pleased with your products?

Rated 1 out of 5 stars

Still hasn’t arrived

26 January 2025
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Reply from Dutchwafflecompany

Thanks for reaching out John, and sorry to hear shipping is taking a long time. Do you have your tracking number or can I help provide that for you?

Rated 5 out of 5 stars

My partner is gluten free so getting…

My partner is gluten free so getting good pie crust can be difficult and awkward. This stuff is awesome. Made cherry pie with it and I think I may be eating the whole thing myself

26 January 2025
Dutchwafflecompany logo

Reply from Dutchwafflecompany

That's so great to hear! Good thing each pouch makes two pie crusts....one for you, one for your partner :)

Rated 5 out of 5 stars

New Favorite

I have loved these delicious treats for a long time, so when I saw that The Dutch Waffle Company made it in a pie crust, I had to try it. Wow! I will never go back to regular pie crust again. The customer service is outstanding as well.

21 January 2025
Unprompted review
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Reply from Dutchwafflecompany

This means so much to us, Valerie. Thank you for giving the pie crust a try and continuing to support our business. We'd love to know what you made with the crust!

Rated 5 out of 5 stars

This company is amazing!!! Love them!!

This company is amazing! I love everything they make (sooooo delicious) and their service has been incredible!!! Highly recommend them!

15 January 2025
Unprompted review
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Reply from Dutchwafflecompany

Thanks for the review Henry! This truly helps us so much.

Rated 5 out of 5 stars

Top Notch Stroopwafel and Customer Service …

Couldn't be happier with the delicious Stroopwafels as they are delicious 😋!

What tops the deliciousness of the Stroopwafels is the service. I ordered a package that included a mug. Their system showed that they had one in stock but they couldn't find it. Not only did they email me, but when I didn't respond, they called me to see what I preferred as a replacement mug. You don't get customer service like this anymore. Thank you so much!!

13 January 2025
Unprompted review
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Reply from Dutchwafflecompany

Thank you Sheila, we so appreciate your willingness to work with us AND to share your experience! We're glad you feel valued (you are) and that you enjoy your new mug.

Rated 5 out of 5 stars

The gluten free are amazing

The gluten free are amazing! I can’t wait to try the pie crust!

8 January 2025
Unprompted review
Dutchwafflecompany logo

Reply from Dutchwafflecompany

Thanks for the review! The GF pie crust is made from the GF stroopwafel wafers (before the caramel is added) so you're going to love it!

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