DV8 Fashion Reviews 

247
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery services and the remarkably wide selection of beautifully designed, well-priced, high-quality clothing and footwear items available. Many people note that online purchases arrive promptly in perfect condition, and local store staff members are always extremely helpful when assisting buyers. Some reviewers were not happy with unexpected delivery delays caused by busy couriers holding parcels during transit. Additionally, a few customers mentioned completely not receiving their packages or facing frustrating waiting periods that negatively affected their overall shopping satisfaction.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting excellent quality, perfect fits,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting exceptionally fast shipping... See more

Quality

Users describe positive interactions with quality, consistently praising the great materials and perfect fit... See more

Order

Reviewers mention positive feedback about order processes, highlighting fast shipping and helpful in-store... See more

Price

Customers had positive experiences with price, consistently reporting competitive costs and great deals... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'd never heard of this company before, but they had a particular slipper that my mum had asked for that was no longer sold elsewhere. I decided to give them a shot, and I'm glad I did! No problems wh... See more

Rated 5 out of 5 stars

Absolutely delighted with DV8 Visited the store in Charleville Co.Cork after Christmas really good sale items but what I wanted wasn’t in my size . The store assistant did offer to check the oth... See more

Rated 5 out of 5 stars

Overall great experience, but I have to highly commend "Damo" at the DV8 shop in Sligo. Great guy, really positive energy, supper helpful. Helped me with getting a Columbia Fleece for a friend. If man... See more

Rated 5 out of 5 stars

Insanely fast postage. Can’t remember what day I ordered but basically ordered on day 1 in the evening and received on day 3. So pleased to be able to get some Tally Weijl products in the UK - wish th... See more


Company details

  1. Shopping & Fashion

Written by the company

Shop the latest fashion online @ DV8. Latest Brands and Exclusive Lines updated daily.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

247 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(247)

107 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely happy with rare converse at a great price

I have worn monochrome converse all star hightops for many years, countless pairs in white. I don’t wear a lot of black and always wished to buy navy leather converse. Not only did I finally find them available on DV8 but they were discounted and delivered promptly. Extremely happy and will be ordering again. Thanks .

5 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Easy to order, competitively priced, excellent delivery and good quality items. Would recommend!

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, easy order process and arrived next day! Didn’t pay extra for the quick delivery. Brilliant product at a brilliant price. Would recommend.

19 June 2025
Unprompted review
Rated 1 out of 5 stars

No response after receiving dirty worn runners from online order

Absolutely disgraceful company to deal with, im 3 days waiting to get a respone after contacting both through email and social media because they do not provide a phone number or live chat option, I received a dirty pair of worn runners with visible stains and even stones stuck to the sole of the runners. Genuinely a disgrace in this day and age having so much hassle to even get a respone from a company.

23 June 2025
Unprompted review
Rated 5 out of 5 stars

Armagh Dv8 is fantastic

Armagh DV8 is always a pleasure to step into .Staff are extremely helpful and friendly especially Thomas this lad goes above and beyond to provide excellent customer service he is such a asset to Armagh store and I definitely will be back soon

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Worked in the Kilkenny store and had…

Worked in the Kilkenny store and had such a great experience. Very good team and everybody makes an effort to include and support one another. Manager there is lovely and very helpful and always tries to help the staff and customers out as much as she can. Very positive working environment and a lovely place to work.

21 May 2025
Unprompted review
Rated 5 out of 5 stars

Great experience!

Great experience! Dealt with a young blonde haired in Dv8 in the marshes. She was so well mannered, and very helpful, was struggling to find my son a birthday present. Didn’t catch her name, but credit to her and the store.

9 April 2025
Unprompted review
DV8 Fashion logo

Reply from DV8 Fashion

Hi,

Thank you so much for taking the time to leave this review. We really do appreciate it.

Thanks for shopping with us and we look forward to welcoming you in store on your next visit.

Have a great day,

DV8 Customer Service Team

Rated 1 out of 5 stars

I am a regular overseas customer of dv8…

I am a regular overseas customer of dv8 and unfortunately Dv8 has now stopped giving any discount for any of their clothes o my to Australian customers . How unfair is that customers from a particular country are treated completely differently from others? I spoke to someone from the customer service a couple of weeks ago when they were still giving 10% sale codes to all were half priced. Now sadly that also is changed . Next , monsoon Riverisland are all treating their overseas r consumers equally . This is very disappointing. I hope you review your policy. Please consider charging extra on delivery.

14 May 2025
Unprompted review
DV8 Fashion logo

Reply from DV8 Fashion

Hi Asha,

Thank you for taking the time to leave a review.

Just to clarify, we do have items that are on sale to our customers outside of the UK and Ireland. In fact at the time of writing this reply we have 1,828 items that are reduced in price on our Australian store.

Prices/discounts will vary from one country to another. This is not uncommon in the industry and the reasons are typically commercially sensitive, so you will forgive us for not providing detailed reasoning for this.

Whilst we are disappointed to read your review, (particularly having taken the time to speak to you recently about this), we do not have any plans to increase our delivery charge as this would negatively impact all of our customers, particularly those who purchasing our 'New In' section.

Kind regards,

DV8 Customer Service Team

Rated 5 out of 5 stars

I have been a customer for years

I have been a customer for years, great selection of clothing and footwear and always available to order if not available in the shop. the staff are so welcoming and helpful in the Roscommon store, especially Gabriela, she’s very kind, welcoming and always willing to give good advice on clothing, couldn’t fault the staff and the dv8 store.

2 May 2025
Unprompted review
DV8 Fashion logo

Reply from DV8 Fashion

Hi Roksana,

Thanks so much for taking the time to leave us this review, we really do appreciate it.

I'm sure Gabriela will be encouraged to read your feedback.

We look forward to seeing you back in store sometime soon.

Kind regards,

DV8 Customer Service Team

Rated 5 out of 5 stars

Great experiences

I have been to a few of DV8's stores but mostly go between Galway and Longford. The staff are always friendly and helpful. The Longford store I find are always working hard to make the shop look it's best and showcase the clothes online. I see great outfit matches and new runners I am dying to buy! They are modelled by real people which I love and different sizes.
Having on online ordering system is great for busy people like myself. Well done DV8.

2 May 2025
Unprompted review
DV8 Fashion logo

Reply from DV8 Fashion

Hi Lisa,

Thanks so much for taking the time to leave us this review, we really do appreciate it.

I'm sure the teams in our Galway and Longford stores will be encouraged to read your feedback.

We look forward to seeing you back in store sometime soon.

Kind regards,

DV8 Customer Service Team

Rated 5 out of 5 stars

10/10 shopping experience

Amazing company for clothes for all ages. I’ve shopped in multiple dv8 locations and each time has been great. They have something for every occasion. I’ve bought items for myself and my husband and my kids. Always great customer service from the staff too all very friendly, helpful and welcoming

17 April 2025
Unprompted review
DV8 Fashion logo

Reply from DV8 Fashion

Hi Jessica,

Thanks so much for taking the time to leave us this review and for your continued custom, we really do appreciate it.

We look forward to seeing you back in store sometime soon.

Kind regards,

DV8 Customer Service Team

Rated 1 out of 5 stars

Unhelpful and unfriendly staff

I went into DV8 Banbridge to return two items. I walked in with a bag and the staff at the till looked at me then the bag and then each other, extremely unimpressed. I apologised for the inconvenience and requested a refund on 2 items- I explained one was too big and the other too small. I was hoping to see if I could get a different size but this option was not offered to me, and I thought maybe the staff cannot check if there are more sizes available. I didn’t ask for the items to be changed because still none of the staff spoke to me. I felt very uncomfortable and kept apologising for the inconvenience. The staff were unfriendly and very unapproachable, and I didn’t feel comfortable asking for help. As a business owner I understand the disappointment of refunds which is why I aim to be friendly, question what’s wrong and offer an exchange or different size, or even a credit note. The staff didn’t offer any of these options- they stood silent and refused to speak. I doubt I’ll be back.

21 February 2025
Unprompted review
DV8 Fashion logo

Reply from DV8 Fashion

Hi Rosemary,

Thank you for taking the time to leave us this review and please accept my apologies that on this occasion it appears as though we could have handled your return better.

We are happy to provide our customers with a refund within 28 Days of purchase if they are unhappy with their purchase.

I have spoken to the store and they have taken your feedback on-board and would be very keen to welcome you back in store some time soon.

Should you require any further assistance with this please email us at info@dv8fashion.com.

Kind regards,

Anthony

Rated 5 out of 5 stars

If you want excellent customer service

If you want excellent customer service, a personal approach and to be treated like a regular even if it's your first visit, I can highly recommend a trip to the Bangor store. Alison and her team are brilliant and I love shopping with them.

25 January 2025
Unprompted review
DV8 Fashion logo

Reply from DV8 Fashion

Hi Helen, thanks so much for taking the time to leave us this review.

We know that Alison and the team in Bangor work very hard to provide the best customer service possible and we are delighted to hear that your experience reflects that.

Thank you for shopping with us and we look forward to welcoming you back in store sometime soon.

Kind regards,

DV8 Customer Service Team

Rated 5 out of 5 stars

First time purchasing online from DV8

First time purchasing online from DV8 and would definitely use again. Received my item within 48 hours of placing the order. The item was well packaged and exactly as advertised.

15 January 2025
Unprompted review
DV8 Fashion logo

Reply from DV8 Fashion

Hi Mr Charles,

Thanks so much for taking the time to leave us this review.

We are glad you likes your item and the delivery service.

Kind regards,

DV8 Customer Service Team

Rated 5 out of 5 stars

Ordered dr martens

Ordered some dc martens best price i saw in the style i wanted came yesterday only ordered 2 days before i picked the cheapest delivery option , also the DHL express emailed me options to change my delivery schedule or other , i opted for ‘ Safe Place , my well packaged parcel was put exactly there , out of sight of chance thieves walking past , dcs are exactly as described i am pleased with the whole process from order to delivery , i would not hesitate to buy from these again

3 January 2025
Unprompted review
DV8 Fashion logo

Reply from DV8 Fashion

Hi Kathryn,

Thank you so much for taking the time to leave us this review.

We are delighted that that you received your Docs and that you were happy with the delivery process.

Thank you for shopping with us and we hope you would consider shopping with us again.

Kind regards,

DV8 Online Team

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