DVS Home Ventilation Reviews 165

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and friendly demeanor, noting that interactions were pleasant from initial contact to installation. Many people highlight the excellent service, describing it as prompt, organized, and effective, leading to a smooth overall experience. Consumers are very happy with the product, often calling it a "game changer" for reducing condensation and improving home comfort. However, some customers also noted issues with the product's effectiveness, particularly regarding humidity control, with a few experiencing increased moisture or coldness in their homes. A small number of people reported problems with leaks appearing after installation, and some felt that the product did not fully deliver on promises made by sales representatives.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, knowledge, and... See more

Product

Users describe positive interactions with the product. Many customers praise its effectiveness in reducing... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praise the product as quiet and effective,... See more

Technology

Reviewers highlight positive aspects of technology. Customers are very happy with their new DVS systems,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First phone call to DVS easy. The team we’re onto our request and job undertaken as soon as equipment arrived from courier. Technician was friendly and efficient and took old system away and lef... See more

Company replied

Rated 5 out of 5 stars

Highly recommend DVS systems. Phil Auckland Manager Auckland Central was absolutely brilliant to deal with. Positive and informative advice to what would work best. Pricing excellent compared to other... See more

Rated 5 out of 5 stars

The DVS people! They are so nice and professional -always pleasant and easy to deal with and focused on a great customer experience. It is a brilliant so quiet product and every house should have one!... See more

Company replied

Rated 5 out of 5 stars

Emma & Russell from the Auckland branch were incredible to deal with, so prompt, professional and friendly. We weren’t able to be home the day our DVS was installed but we trusted them to be there a... See more


Company details

  1. Home Furniture Shop

About DVS Home Ventilation

Written by the company

The Heart of a Healthy Home. For more than two decades we have been making New Zealand homes healthier and more comfortable.

Ventilate your home with fresher, drier air and vastly improve the quality of the air you and your family breathe, as well as reducing moisture, condensation and odours.


Free Consultation


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

165 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Thank you DVS Home Ventilation

Thank you DVS Home Ventilation. From the start Lara helped me with arranging times,consultation and installation of a replacement. Such a pleasure to deal with at all times. Would recommend DVS to everyone. The effects were noted immediately with windows no longer weeping.

17 August 2020
Unprompted review
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Reply from DVS Home Ventilation

That's awesome news! Thanks for sharing with us Vanessa and enjoy a dry and healthy home :)

Rated 5 out of 5 stars

1920's home, Dvs works well

Our DVS system has made a huge difference in our 1920s home!! Much warmer and dryer for our family I would recommend Dvs to anyone A+++

14 August 2020
Unprompted review
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Reply from DVS Home Ventilation

That's fantastic, we're so glad to hear your DVS ventilation system made such a difference in your home. Thanks, team DVS.

Rated 5 out of 5 stars

Very happy customer

I was really happy with the whole process from Lara first coming to my house and giving me all the options, and quotes etc to the installation done on Monday. Lara has always replied super fast....which helped me out a lot.
Those contractors are also a great asset to your company.
It has only been a few days but I am really happy already.
Yesterday morning for the first time in a LONG time there was no condensation on ANY of the windows. I didn't assume it would work so efficiently so fast-this was less than 24 hours after the install.
Thank you again

29 July 2020
Unprompted review
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Reply from DVS Home Ventilation

Thanks for your kind words Tracey. Enjoy a dry and healthy home :)

Rated 5 out of 5 stars

Very happy with DVS

Very happy with DVS, great installation. Impressed with the communication. Thank you

26 July 2020
Unprompted review
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Reply from DVS Home Ventilation

Thanks for sharing with us Des & Brent, we love hearing your feedback :)

Rated 5 out of 5 stars

Absolutely Awesome 👌

Wow what a big difference the DVS has made to our home in Mosgiel Dunedin. We have had a couple of hard frosts since the installation and NO crying 😢 windows!! With the DVS we purchased a heat transfer and our hallway and bedrooms are much warmer 😀 Thank-you to everyone concerned 😃 Wpuld highly recommended the DVS team. Kind regards, Les and Darleen

23 July 2020
Unprompted review
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Reply from DVS Home Ventilation

That's fantastic to hear, we're so glad your DVS home ventilation system is making such a difference in your home. Thanks, team DVS.

Rated 5 out of 5 stars

Russell from R & E Electrical was very…

Russell from R & E Electrical was very professional, efficient, courteous and tidy. He arrived on time, explained the installation and was very pleasant throughout - thanks Russell!

20 July 2020
Unprompted review
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Reply from DVS Home Ventilation

Thanks for sharing with us Chris, we love to hear your feedback :)

Rated 5 out of 5 stars

Multiple installations ..

Multiple installations ... in own home plus rental properties. The installation/design advice (on placement of hardware/ducting - including the most cost effective approach to such)... with the results in achieving its purpose - exceptional in every case.

13 July 2020
Unprompted review
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Reply from DVS Home Ventilation

Hi David, thanks for your support and kind words. We love hearing feedback like this about our team and ventilation systems. Best wishes, team DVS.

Rated 5 out of 5 stars

Awesome

We noticed a dramatic improvement with our condensation as soon as our unit was installed. The air is so fresh now, we have no condensation even on those freezing mornings, and the house feels warmer too. The guys who installed were lovely too. Thanks guys

10 July 2020
Unprompted review
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Reply from DVS Home Ventilation

We're so glad to hear your DVS is already making a difference in your home. Thanks for the lovely feedback, we love hearing reviews like this about our team and ventilation systems. Enjoy your DVS!

Rated 5 out of 5 stars

Highly Recommemd…

I contacted DVS as a previous system put in by another company, who are no longer operating, stopped working.
DVS came around promptly and we were given a quote on that day to add in their system with our existing one.

A couple of weeks later Levi from R&R Electrical came around and installed the system. He was such a lovely person - very professional, and knew exactly what he was doing. In no time at all it was up and running again. I would highly recommend DVS for a great system and their professionalism.

1 July 2020
Unprompted review
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Reply from DVS Home Ventilation

Thanks for your kind words Wendy :) So glad we could help. Enjoy your DVS!

Rated 5 out of 5 stars

Excellent service

Excellent: professional and courteous service.

1 July 2020
Unprompted review
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Reply from DVS Home Ventilation

Thanks for the lovely feedback - enjoy your DVS!

Rated 5 out of 5 stars

A great investment for the health of our family and the house

We were really impressed with the service from our initial contact through to the install. The timeliness/promptness and professionalism was great to deal with. Matt gave us honest advice about what was needed or not required wthin the system. It has worked a treat from day one - the windows which were crying now have no condensation, and the air feels fresher and cleaner. I haven't used my inhaler since install and the kids don't cough at night or in the morning anymore.

We also had a bathroom extractor fan installed and it works a treat - we have stood outside and watched the steam pour out.

The system was installed by CMC Electrical who we were equally happy with. They showed up on time, were great to deal with on the day, have done an impressive job with the install and left the place nice and tidy.

This has been a great investment for the health of our family and the house. I couldn't recommend having one of these systems installed enough.

30 June 2020
Unprompted review
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Reply from DVS Home Ventilation

We love hearing reviews like this, thanks so much for your kind words. Enjoy a dry and healthy home :) Cheers, team DVS.

Rated 5 out of 5 stars

A fantastic investment

Prior to purchasing, Roger from DVS explained the technology and the installation process really well. After installation, the improvement in dryness and even room temperatures around the house was obvious within 24 hours, we were really impressed.

24 June 2020
Unprompted review
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Reply from DVS Home Ventilation

Hi Stephen, thanks for the lovely feedback! Enjoy your DVS :)

Rated 5 out of 5 stars

100% satisfied client

Couldn’t be happier. From the salesman who was excellent and provided all the set up and running of their system through to the installers Dave and Jake from intrepid electrical Who were absolutely fantastic. Being a LBP builder myself I’m very fussy and I couldn’t fault them in any way whatsoever and ours was a tricky one to do but they made it seem painless and easy. Many thanks Phil Varley you delivered on everything you promised us and I will be recommending DVS to any of our potential clients wanting a home ventilation system installed . 100% satisfied client

24 June 2020
Unprompted review
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Reply from DVS Home Ventilation

Thanks for the lovely feedback! We're stocked to hear you're happy with your DVS and we wish you a dry and healthy winter. Cheers, team DVS.

Rated 5 out of 5 stars

Money well spent!!

We have only had the DVS for 2 days but already have noticed a significant difference - the house feels warmer in all rooms, absolutely no condensation since installation and we have had cold nights - we couldn’t be happier. Highly recommend! Thanks guys :)

24 June 2020
Unprompted review
DVS Home Ventilation logo

Reply from DVS Home Ventilation

Thanks for the kind words, so glad to hear your DVS system made such a difference in your home - Enjoy a dry and healthy winter! Cheers, team DVS.

Rated 4 out of 5 stars

I have just moved into my new place…

I have just moved into my new place which has a DVS I wasn't sure how it worked so jumped on youtube for instructions and after a tutorial it was working. Woke up no condensation what a difference it makes. But I was wondering how much power does it use? Im with globug and have noticed I have more power usage charges than my other house which was bigger and only had a heat pump, Thank you

19 June 2020
Unprompted review
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Reply from DVS Home Ventilation

Hi Teresa, thanks for your feedback. Our ventilation systems can cost as little as 8c a day to run, so around $2,24 per month. Hope this helps, don't hesitate to call our team on 0800 387 387 for more information. Kind regards, team DVS.

Rated 5 out of 5 stars

I was really sceptical about a DVS…

I was really sceptical about a DVS system being able to fix the absolutely awful window condensation and dampness in our mid 1970's house. It would take a miracle. Well the miracle happened. Even on the very coldest morning only the tiniest amount of condensation on the bottom of 2 ranch sliders. Before DVS they would be pouring. Incredible!

11 June 2020
Unprompted review
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Reply from DVS Home Ventilation

We're so happy to hear your DVS has controlled your condensation problems. Enjoy a dry and healthy winter! Cheers, team DVS.

Rated 5 out of 5 stars

Absolutely 100% happy with my DVS…

Absolutely 100% happy with my DVS experience.
From the quote to installation I was kept informed along the way. Installation guys were exceptional, on time, worked efficiently, no mess, & gave me the information required.
An exceptional company an exceptional product. First day after installation no condensation.
I am a very happy customer.

27 May 2020
Unprompted review
DVS Home Ventilation logo

Reply from DVS Home Ventilation

Thanks so much for your review Margaret, we wish you many dry and healthy winters to come! Enjoy your DVS Ventilation System.

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