DWV Smart Repair Solutions (official) Reviews 

31,349
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,920 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently state that the technicians are exceptionally polite, friendly, and always arrive right on time to carry out vehicle repairs smoothly. Consumers appreciate the excellent service quality, noting that damaged alloy wheels and stubborn paint chips are fixed to a remarkably high standard. Some reviewers were not happy with the communication and organization surrounding their scheduled appointments, experiencing unexpected delays or unhelpful interactions. Conversely, a small portion of people felt that certain fixes did not meet their expectations, describing disappointing outcomes and poor results with specific paintwork areas.

What people talk about most

Service

Users describe positive interactions with service, highlighting punctual arrivals, professional technicians,... See more

Quality

People report positive experiences with quality, highlighting superb finished work, excellent alloy wheel... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting timely communication, polite... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick Efficient service, pleasant operative. Came at agreed time. No hassle for us whilst he carried out the repair to a stone chip. Whilst you can still see where chip has been repaired on bonnet edg... See more

Rated 5 out of 5 stars

Great experience with DWV who were booked to do a couple dents and some alloy repairs through our car care plan. Craig done a fantastic job on the repairs. 2 of the alloys needed to be re-booked... See more

Rated 5 out of 5 stars

James and Rob were on time, great communication and took care in what they did. James worked on a few different scratches and took great care and attention to what he did and it’s been an amazing tran... See more

Rated 5 out of 5 stars

Dave was a delight. Communicated really well a week before his arrival, was able to organise a second repair for me to happen on the same day as I was struggling to make contact with the original insu... See more


Company details

  1. Vehicle Repair
  2. also in
  3. Car service
  4. Vehicle Dent Removal Service
  5. Vehicle repair shop

Written by the company

The official Trustpilot account for DWV Smart Repair Solutions. DWV is one of the leading Mobile Vehicle SMART Repair providers in the UK, offering specialist paintless dent removals, paint damage repairs and alloy wheel refurbishments.


Contact info

4.8

Excellent

TrustScore 5 out of 5

31k reviews

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Replied to 100% of negative reviews

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How this company uses Trustpilot

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4.8

All reviews

(31,349)

2,861 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant repairs

Selim has been brilliant, he is always professional and friendly and very quick and efficient with completing the repairs. He also helped me with an admin issue where I spoke to James over the phone who also helped me with the admin issue!

I went through DWV with car care plan, to save you massive issues with car care plan just book through DWV directly, no issue with booking through to them just more issues with car care plan.

15 October 2026
Rated 5 out of 5 stars

Amazing results, so convenient

James and Rob were on time, great communication and took care in what they did. James worked on a few different scratches and took great care and attention to what he did and it’s been an amazing transformation. He showed great skills at what he was doing and was thorough in his approach to the repairs needed. All very clean and tidy and would recommend their services.

13 October 2026
Rated 5 out of 5 stars

Arrived on time on the date they said

Arrived on time on the date they said. The chap was friendly and courteous. I left him to get on with the repair and he was finished within an hour. Very tidy and a great result that you couldn’t see. As good as new. Thank you for the great service.

7 October 2026
Rated 3 out of 5 stars

Poor service ,appointment cancelled…

Poor service ,appointment cancelled twice with short notice repair service. Then asked to take vehicle to garage for repair which is 70 mile round trip to Barnstaple for us Vospers Barnstaple twice . This took 2 appointments to get this resolved at considerable cost to myself .

9 October 2026
Rated 5 out of 5 stars

I can’t thank you enough

I can’t thank you enough, such attention to detail. Professional and talented, you went above and beyond to provide a first class service. The repair is seamless, absolutely perfect

13 October 2026

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