DWV Smart Repair Solutions (official) Reviews 

31,352
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,920 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently state that the technicians are exceptionally polite, friendly, and always arrive right on time to carry out vehicle repairs smoothly. Consumers appreciate the excellent service quality, noting that damaged alloy wheels and stubborn paint chips are fixed to a remarkably high standard. Some reviewers were not happy with the communication and organization surrounding their scheduled appointments, experiencing unexpected delays or unhelpful interactions. Conversely, a small portion of people felt that certain fixes did not meet their expectations, describing disappointing outcomes and poor results with specific paintwork areas.

What people talk about most

Service

Users describe positive interactions with service, highlighting punctual arrivals, professional technicians,... See more

Quality

People report positive experiences with quality, highlighting superb finished work, excellent alloy wheel... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting timely communication, polite... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick Efficient service, pleasant operative. Came at agreed time. No hassle for us whilst he carried out the repair to a stone chip. Whilst you can still see where chip has been repaired on bonnet edg... See more

Rated 5 out of 5 stars

Great experience with DWV who were booked to do a couple dents and some alloy repairs through our car care plan. Craig done a fantastic job on the repairs. 2 of the alloys needed to be re-booked... See more

Rated 5 out of 5 stars

James and Rob were on time, great communication and took care in what they did. James worked on a few different scratches and took great care and attention to what he did and it’s been an amazing tran... See more

Rated 5 out of 5 stars

Dave was a delight. Communicated really well a week before his arrival, was able to organise a second repair for me to happen on the same day as I was struggling to make contact with the original insu... See more


Company details

  1. Vehicle Repair
  2. also in
  3. Car service
  4. Vehicle Dent Removal Service
  5. Vehicle repair shop

Written by the company

The official Trustpilot account for DWV Smart Repair Solutions. DWV is one of the leading Mobile Vehicle SMART Repair providers in the UK, offering specialist paintless dent removals, paint damage repairs and alloy wheel refurbishments.


Contact info

4.8

Excellent

TrustScore 5 out of 5

31k reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(31,352)

2,861 reviews in the last 12 months

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Rated 5 out of 5 stars

I can’t thank you enough

I can’t thank you enough, such attention to detail. Professional and talented, you went above and beyond to provide a first class service. The repair is seamless, absolutely perfect

13 October 2026
Rated 5 out of 5 stars

Great job!

The chap was efficient and did a brilliant job I thought he’d swapped the wheel as it looked like new!

13 October 2026
Rated 5 out of 5 stars

great service

great service, kept me infomred of apointment, called 45 mins before arriving and did the job in less than a hour.
dent completely gone
highly recomended

13 October 2026
Rated 5 out of 5 stars

Great technician

Aaron came and repaired 2 of my alloys today. He phoned the day before and told me what time he would be coming to my address. When he arrived he was friendly, chatty and said how long he would be. Great customer service and job.

13 October 2026
Unprompted review
Rated 5 out of 5 stars

Like new

Arrived on time and repaired the car paint finish as if the car had just arrived as new. Quality😎

12 October 2026
Rated 2 out of 5 stars

I was supposed to have all 4 alloys…

I was supposed to have all 4 alloys done and only had 3 done which im not happy at all about and no one has rang sonce my complaint to explain why or to get it sorted.

9 October 2026
DWV Smart Repair Solutions (official) logo

Reply from DWV Smart Repair Solutions (official)

Good Morning, Im very sorry all repairs were not completed on the same day . the 4th alloy is scheduled for 14/10, apologies again . Kind regards

Rated 5 out of 5 stars

Small dent removal

I was having some paintwork chips fixed on my car by an engineer when I asked him about a small dent on the frame above the rear passenger door, that I was told could not be fixed.
He had a look and said he may know someone who could do it, and gave me his contact number and name
I contacted him and sent him photos, he gave me a quote, which I thought was fair and arranged a time.
His name is Neil Dent (its true)he was very professonal made me aware of what he was going to do. He did a great job and I am very happy with the result and can highly recommend him, he did a great job at a great price, thats why he got 5 stars.

10 October 2026
Unprompted review

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