DXC Technology Reviews 

I deal with Shonal i find she is transparent honest , dxc as a whole are also amazing , they all listen . Every person i have dealt with at dxc have been great , they go above and beyond to help .

One star is GENEROUS for this filthy organisation.

I have been allocated to DXC following extremely traumatic incidents leading to a WorkCover claim. I have never been suicidal in my life, however every interaction with DXC makes me so scared because I am waiting for the next mistake by another incompetent case manager. I can 100% say with certainty that the case managers have ZERO clue on how to work with people (especially those with trauma injuries).

DXC have cherry picked information, ignored numerous reports and denied me of crucial psychology sessions and refuse to pay for my medication.

The ONLY time I had a good case manager was following my first suicide attempt - that case manager was Vivian M. I then was assigned two different case managers as soon as I felt I was developing rapport and having positive experiences with the insurer. Aside from Vivian, every other employee they engaged me with was as effective as a wet paper bag.

SPECIAL SHOUT OUT TO LUCY CULLEN, HAYDEN BAKER. I truly fear for any other clients that get placed within their caseloads. My only hope is that one day they too experience verbal and physical abuse (as I did within my role, hence needing WorkCover) and get given the same treatment that I got. I hope that they then feel how debilitating the lack of support is.

Literally asked for a new case manager and have yet to even receive one after 2 months. Absolutely appalling.

TLDR; euthanasia is a better option than having an insurance claim with DXC. They will make you 100% worse and get a kick out of playing with your life in your face.

I am extremely disappointed with the service I received from the DXC Accounts team, particularly from Sue.

I contacted the team to follow up on rejected payments for a provider and found Sue to be dismissive, unhelpful, and unwilling to properly investigate the issue. Throughout the conversation, she repeatedly sighed and appeared frustrated whenever I attempted to explain the situation, which made me feel that my concerns were not being taken seriously.

What was most concerning was that Sue advised that the individuals claim had been rejected, yet the provider had never received any notification or correspondence informing them of this outcome. This lack of communication has caused unnecessary delays and frustration for everyone involved.

Rather than assisting in resolving the matter, Sue’s attitude and approach created additional obstacles and left me with little confidence in the competency of the accounts team. Customer service representatives should listen to concerns, investigate issues thoroughly, and communicate respectfully. Unfortunately, this experience fell well below an acceptable standard.

I hope DXC reviews both its communication processes and the level of customer service being provided, as no customer should have to deal with this level of dismissiveness when seeking assistance with a legitimate payment issue

God I wish I could go lower. This company ought to be investigated for their unethical practices. Years of hardship, incompetence and pain all for the moral failing of injuring my shoulder at work. Threats, being hung up on intentionally mid-call, legal documents missing major info, being sent other peoples confidential medical information. dealing with DXC has been one of the most frustrating and inadequate experiences of my life, It would take another two years to talk about every major DXC-caused issue I was left to solve myself. Shout out to Wilson, Rui, Nicole and other Nicole - you all suck at your jobs.

Worst company ever! Lazy, slow, treat you like dirt, lie dont approve treatments that are recommended by medical professionals.

An Absolute NO! NO! They're a nightmare to deal with.
Terrible and worst for any coverage...eventually had to deal with the issues myself with money i didn't plan to touch.

By far the WORST insurance company to deal with! Case managers/agents are utterly USELESS and ignore emails for WEEKS! They purposely reject extremely valid Work Cover claims just because they can! They are not there to support you. Most disgusting company out there! I wish I could leave 0 stars, or less if possible, as 1 is too generous! NO wonder they have a 1.5 star rating! Shows how terrible this company is! Let's take class action against them!

They are by far the worst workcover insurance company i have dealt with. My claim started with them when they were called xchanging ( 10 years ago). Now back with them for some unknown reason. They do nothing but give you stress, dont approve any medical treatments until they are satisfied you need them, even if your dr does a referral. I have crushed foot and they expect me to use 1 orthopedic set of boots and insole for a year while getting back to work. If you are stuck with these people god help you!!! The worst in the business!!!!!!

Who wants to start class action against this company as enough is enough of the neglect, ignoring of legal system and medical professionals reports? Worksafe Vic does nothing, ombudsman, other governing offices turn blind eye.

Like the comment and we all can try start a page to support eachother!

Incompetant and useless when it comes to paying invoices and paying the wrong suppliers . Worse company ever . Staff are useless.

Gossip and politics matter more than actual work here. A lot of politics and overall not a friendly environment.

They are not there to help and support you during difficult times. Staff tried to avoid replying and attending the calls, emails. They are just there to try any way to prove that all other medical professionals are wrong only their practice doctor is right. We shall stand together to report about this unprofessionalism and explain what they trying to do. How they trying their best to make give up. The company itself is situated there for name sake.

Not sure with do many bad reviews, they have been nothing but amazing to me , made my claim my life easier great people every time i deal with .

Where to start, Poor Communication at every turn. Has a claims case manager lie to my face not once but twice.

Being sore at work, no actual injury, now a work over issue? No need for proof, no need for facts needing to be factual. “Balance of probability used”

“You would have to say the employee wasn’t at work” for a rejection.

When I presented facts, evidence, incidental reverence, evidence that it should have been an injury that showed up on scans, should have been the other arm. All irrelevant.

Asked Chat GPT to be a claims officer it said probability sat at 10%.

No longer for work place injuries, all for employees. Zero support for employers.

DXC No No No
Wow Another Rejection Fake Fraudsters! Work Safe support This Brutal Abuse 2025 Illegal Treatment and a weak Atrocious Government Body Work Safe Will Never Support You. Break you Down Fake Your Identity Corruption at its Finest. Don’t get injured at work you will never be supported and you will never recover only deny lie and destroy. Hung up on a suicidal injured worker. Approved for an admission into hospital. 8 weeks later received a telephone call and email we made a mistake. ? Embarrassing Abuse Trauma is what you get from these Cowboys Cruel Inhumane Illegal Practices. That’s what you get from this Mob and Government Work Safe ?
Don’t get injured at work! You will be completely impaired destroying your all.
Karen

Absolutely appalling service from a government funded service that is not regulated hard enough.
From the very first interaction with the company it was clear they knew nothing about the system they work in and we're only interested in being paid.
If your case is assigned to the team you will want to request another company handle your claim,
Their service was almost as distressing as the 415v electric shock that forced me into their service. AVOID THEM AT ALL COST!

Not sure how people like this are allowed to operate. I started recording the phone calls with them to protect my legal rights and to proof their lies and I reported them to IRO and will go further if needed. They did nothing to get me back to work, more the complete opposite

This company has no concept of professionalism in recruitment. The rejection email is actually quite threatening and the fact that it was an agent in Bulgaria who replied with an obvious template suggests that they may be harvesting CVS. As I had worked previously at exactly what they were posting for - I suspect the company may be posting fake roles in areas where they are not operating

Wondering if there is an Actual Medical Examiner Doctors? Making MENTAL HEALTH DECISIONS YOU BREACH THE MENTAL HEALTH ACT DXC CARE AND SUPPORT YOUR INJURED WORKERS URGENTLY care support the worker don’t destroy us, deny us Decent Human Rights Shameful Abuse Mental Health Impacted waiting for approval or extension of Admissions Rejected denied half way through my recovery programme discharged after 2 weeks becoming unwell for refusal to complete my recovery, or even recover. attempted suicide due to decline. How do Office Staff Make Decisions on your Mental Health and Wellbeing. Illegal breach of the Act and duty of Care.
My Abuse endured 20+ years has been horrific, life threatening and dangerous. Your Actions Have Consequences and You Are Responsible for my Life ! . You Get Away With This? Work Safe Cover Where are you? Are you Really Real Exist ? HELP INJURED WORKERS URGENTLY DEMAND A Royal Commission Urgently. I am Ashamed and Embarrassed of Our Government.
Oi Oi Oi .
KSS

Absolutely disgusting company
I would love to get a petition together of everyone on workcover complaints about this company and take it to workcover for a investigation
We must stand together to be treated better buy this company