Dymphnajane Reviews 129

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Product paid for but never arrived. Limited response from supplier. Recommend paying for tracked delivery if you use this company.

Rated 5 out of 5 stars

An absolutely cracking workshop, with very welcoming and knowledgeable ladies. Both have lots of patient and gave instruction at your pace. I knew the very basics of crochet and came away from the wor... See more

Rated 5 out of 5 stars

Really great service from Dymphna Jane! Dymphna is so helpful and gets everything sorted really quickly. I'm terrible for running out of thread and other supplies right in the middle of a project but... See more

Company replied

Rated 5 out of 5 stars

First time buyer from this wonderful company and most certainly will not be the last! Gorgeous, quality products at a very reasonable, competitive price. Easy to use website and lovely personal t... See more

Company replied

Company details

  1. #58 of 61 best companies in Craft shop
  2. #23 of 23 best companies in Haberdashery
  3. #5 of 6 best companies in Knit shop
  4. #4 of 4 best companies in Thread Supplier

Written by the company

I am a small business providing quality products at a fair price with quick dispatch and excellent customer service. In my shop there is fabulous range of sewing, knitting, crochet goodies and a wide range of haberdashery essentials. I stock the full range of Gutermann Sew-all 100m, 500m 1000m colours. In the Gutermann range I also have the Toldi-lock overlocking thread, cottons, silk threads, maraflex, shirring thread, machine embroidery thread and much much more. Also in my lovely shop I've large range of Prym essentials, tapestry kits, children's cross stitch kits, Elbesee tapestry frames and hoops. And not forgetting the beautiful Hemline Gold range - a fabulous range of beautifully crafted sewing essentials. I stock the fabulous Wolltraum yarn from Switzerland - this is a beautiful gradient yarn. I have a great range of Milward Scissors, Clover essentials, scissors and rotary cutters from Fiskars, and other goodies from Emma Ball, Janie Crow, Schmetz and Trimits to name a few. I post UK and worldwide, or you are welcome to place your order and collect. Visitors are very welcome to have a browse and a cuppa - just call or message before a special trip in case I am out on a delivery. Thank you, Dymphna


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

129 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A cracking crochet workshop

An absolutely cracking workshop, with very welcoming and knowledgeable ladies. Both have lots of patient and gave instruction at your pace. I knew the very basics of crochet and came away from the workshop feeling confident to get stuck into creating something unique (a pretty blanket) and read a pattern too! Plenty of support from these ladies post the workshop too. Great venue, great bag of yarns, hook and accessories, and very reasonable price too. Thoroughly enjoyed. Would certainly recommend.

24 September 2023
Rated 5 out of 5 stars

Crochet Pumpkin Kit

The product was quickly despatched. The quality and details were excellent. The kit included absolutely everything for the finished article.

26 August 2023
Dymphnajane logo

Reply from Dymphnajane

Thank you very much for your kind words. I am really pleased you liked the pumpkin kit. They are lovely

Rated 5 out of 5 stars

Great service

Quick response to queries and everything in the order as it should be. Great that I could pick the order up in person

18 August 2023
Dymphnajane logo

Reply from Dymphnajane

Thank you for popping in, it was lovely to see you. And thank you for your kind words.

Rated 5 out of 5 stars

Excellent service

Thank you Dymphna for helping to sort contrasting wool colours for or a project that I wanted to start while I was stuck in bed.
The service is 5⭐️ . Helpful and nothing is to much trouble. Highly recommend.

23 August 2023
Unprompted review
Dymphnajane logo

Reply from Dymphnajane

You are very welcome. It was fun sorting out the colours. I do hope you are in the mend now.

Rated 5 out of 5 stars

Great price

Great price, great delivery time, great product. Thank you

26 July 2023
Dymphnajane logo

Reply from Dymphnajane

Thank you very much, I am pleased it arrived quickly.

Rated 5 out of 5 stars

I popped into this little shop

I popped into this little shop, as I had seen the new signs and the crochet yarn bomb outside whilst driving past. There was parking outside and on the driveway. The lady was very friendly and even offered to make me a brew. It is small and very well organised, and the owner is very knowledgeable. As the shop is only open a few hours each day, next time I will message her so I can spend a little more time chatting and browsing.

26 July 2023
Unprompted review
Dymphnajane logo

Reply from Dymphnajane

It was lovely to meet you, I really enjoyed chatting about what you are planning to make. Please feel free to message any time to pop in again, or if my signs are out and you are passing please drop it - I shall put the kettle on :)

Rated 5 out of 5 stars

What a find this is !

What a find ! Living in Chorley I noticed this had opened when I drove passed. I have always bought online but it's so refreshing to actually be able to pop in and see the stock and speak to the lady who runs it. Dymphna was so knowledgeable and happy for me to rummage about looking at the vast array of stock she has on offer. Would highly recommend a visit.

26 July 2023
Unprompted review
Dymphnajane logo

Reply from Dymphnajane

Thank you for your kind words and it was lovely to see you. Thank you. Dymphna

Rated 3 out of 5 stars

Shop opening times ?

Your website indicates that you are 24 hours, this is obviously unrealistic for a bricks and mortar shop but I can find no information regarding shop opening hours. I live reasonably close to the shop so set out this morning to find you. I found the location quite easily, but was met with a sign saying 'sorry we're closed' and no indication when you'll be open.

31 July 2023
Unprompted review
Dymphnajane logo

Reply from Dymphnajane

Hi, I am sorry I wasn't open. My website is open 24 hours a day and I hadn't realised this had carried across to the shop opening hours. Please message me at dymphna@dymphnajane.co.uk and I can make sure I am open if you would like to pop back. Thanks and sorry again. Dymphna

Rated 5 out of 5 stars

Puffin mug

Great choice of products and speedy dispatch and delivery

19 July 2023
Dymphnajane logo

Reply from Dymphnajane

Thank you for for ordering from me, I am pleased it arrived quickly. And the Emma Ball range is lovely. Thank you, Dymphna

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look