Product paid for but never arrived. Limited response from supplier. Recommend paying for tracked delivery if you use this company.
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See what reviewers are saying
An absolutely cracking workshop, with very welcoming and knowledgeable ladies. Both have lots of patient and gave instruction at your pace. I knew the very basics of crochet and came away from the wor... See more
Really great service from Dymphna Jane! Dymphna is so helpful and gets everything sorted really quickly. I'm terrible for running out of thread and other supplies right in the middle of a project but... See more
Company replied
First time buyer from this wonderful company and most certainly will not be the last! Gorgeous, quality products at a very reasonable, competitive price. Easy to use website and lovely personal t... See more
Company replied
Company details
- #58 of 61 best companies in Craft shop
- #23 of 23 best companies in Haberdashery
- #5 of 6 best companies in Knit shop
- #4 of 4 best companies in Thread Supplier
Written by the company
I am a small business providing quality products at a fair price with quick dispatch and excellent customer service. In my shop there is fabulous range of sewing, knitting, crochet goodies and a wide range of haberdashery essentials. I stock the full range of Gutermann Sew-all 100m, 500m 1000m colours. In the Gutermann range I also have the Toldi-lock overlocking thread, cottons, silk threads, maraflex, shirring thread, machine embroidery thread and much much more. Also in my lovely shop I've large range of Prym essentials, tapestry kits, children's cross stitch kits, Elbesee tapestry frames and hoops. And not forgetting the beautiful Hemline Gold range - a fabulous range of beautifully crafted sewing essentials. I stock the fabulous Wolltraum yarn from Switzerland - this is a beautiful gradient yarn. I have a great range of Milward Scissors, Clover essentials, scissors and rotary cutters from Fiskars, and other goodies from Emma Ball, Janie Crow, Schmetz and Trimits to name a few. I post UK and worldwide, or you are welcome to place your order and collect. Visitors are very welcome to have a browse and a cuppa - just call or message before a special trip in case I am out on a delivery. Thank you, Dymphna
Contact info
Blackburn Road, PR6 8HY, Chorley, Lancashire, United Kingdom
- 07930304523
- dymphna@dymphnajane.co.uk
- dymphnajane.co.uk
Hasn’t replied to negative reviews
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Friendly service and very informative.
Friendly service and very informative.
Helpful and cantvwait to start my course.
Excellent service!
Order filled extremely quickly. Owner lovely, knowledgeable and friendly. What more could you ask for!
A cracking crochet workshop
An absolutely cracking workshop, with very welcoming and knowledgeable ladies. Both have lots of patient and gave instruction at your pace. I knew the very basics of crochet and came away from the workshop feeling confident to get stuck into creating something unique (a pretty blanket) and read a pattern too! Plenty of support from these ladies post the workshop too. Great venue, great bag of yarns, hook and accessories, and very reasonable price too. Thoroughly enjoyed. Would certainly recommend.
Lovely products with great
Lovely products with great, personal, customer service including advice and tips.
Crochet Pumpkin Kit
The product was quickly despatched. The quality and details were excellent. The kit included absolutely everything for the finished article.

Reply from Dymphnajane
Great service
Quick response to queries and everything in the order as it should be. Great that I could pick the order up in person

Reply from Dymphnajane
Excellent service
Thank you Dymphna for helping to sort contrasting wool colours for or a project that I wanted to start while I was stuck in bed.
The service is 5⭐️ . Helpful and nothing is to much trouble. Highly recommend.

Reply from Dymphnajane

Reply from Dymphnajane
I popped into this little shop
I popped into this little shop, as I had seen the new signs and the crochet yarn bomb outside whilst driving past. There was parking outside and on the driveway. The lady was very friendly and even offered to make me a brew. It is small and very well organised, and the owner is very knowledgeable. As the shop is only open a few hours each day, next time I will message her so I can spend a little more time chatting and browsing.

Reply from Dymphnajane
What a find this is !
What a find ! Living in Chorley I noticed this had opened when I drove passed. I have always bought online but it's so refreshing to actually be able to pop in and see the stock and speak to the lady who runs it. Dymphna was so knowledgeable and happy for me to rummage about looking at the vast array of stock she has on offer. Would highly recommend a visit.

Reply from Dymphnajane
Shop opening times ?
Your website indicates that you are 24 hours, this is obviously unrealistic for a bricks and mortar shop but I can find no information regarding shop opening hours. I live reasonably close to the shop so set out this morning to find you. I found the location quite easily, but was met with a sign saying 'sorry we're closed' and no indication when you'll be open.

Reply from Dymphnajane

Reply from Dymphnajane
Excellent service and a fantastic range…
Excellent service and a fantastic range of items.
Excellent service and fast dispatch.
My crochet pattern arrived promptly and…
My crochet pattern arrived promptly and is excellent have started my shawl. Thank you
Great choice very good priced ...super…
Great choice very good priced ...super fast delivery !
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