Product paid for but never arrived. Limited response from supplier. Recommend paying for tracked delivery if you use this company.
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See what reviewers are saying
An absolutely cracking workshop, with very welcoming and knowledgeable ladies. Both have lots of patient and gave instruction at your pace. I knew the very basics of crochet and came away from the wor... See more
Really great service from Dymphna Jane! Dymphna is so helpful and gets everything sorted really quickly. I'm terrible for running out of thread and other supplies right in the middle of a project but... See more
Company replied
First time buyer from this wonderful company and most certainly will not be the last! Gorgeous, quality products at a very reasonable, competitive price. Easy to use website and lovely personal t... See more
Company replied
Company details
- #58 of 61 best companies in Craft shop
- #23 of 23 best companies in Haberdashery
- #5 of 6 best companies in Knit shop
- #4 of 4 best companies in Thread Supplier
Written by the company
I am a small business providing quality products at a fair price with quick dispatch and excellent customer service. In my shop there is fabulous range of sewing, knitting, crochet goodies and a wide range of haberdashery essentials. I stock the full range of Gutermann Sew-all 100m, 500m 1000m colours. In the Gutermann range I also have the Toldi-lock overlocking thread, cottons, silk threads, maraflex, shirring thread, machine embroidery thread and much much more. Also in my lovely shop I've large range of Prym essentials, tapestry kits, children's cross stitch kits, Elbesee tapestry frames and hoops. And not forgetting the beautiful Hemline Gold range - a fabulous range of beautifully crafted sewing essentials. I stock the fabulous Wolltraum yarn from Switzerland - this is a beautiful gradient yarn. I have a great range of Milward Scissors, Clover essentials, scissors and rotary cutters from Fiskars, and other goodies from Emma Ball, Janie Crow, Schmetz and Trimits to name a few. I post UK and worldwide, or you are welcome to place your order and collect. Visitors are very welcome to have a browse and a cuppa - just call or message before a special trip in case I am out on a delivery. Thank you, Dymphna
Contact info
Blackburn Road, PR6 8HY, Chorley, Lancashire, United Kingdom
- 07930304523
- dymphna@dymphnajane.co.uk
- dymphnajane.co.uk
Hasn’t replied to negative reviews
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Friendly and efficient.
Best Customer Experience
Easy to use website.
Great quality products at a competitive price.
Quick and helpful service.
Support a small business!!

Reply from Dymphnajane
The order process was easy to follow…
The order process was easy to follow and the order arrived very quickly thank you.
Quick and prompt delivery
Quick and prompt delivery, with a personalised comments. Lots of lovely thing on the website and I will use them again.

Reply from Dymphnajane
Always great quality products and fast…
Always great quality products and fast friendly service

Reply from Dymphnajane
Beautiful blanket crochet kit
Beautiful blanket crochet kit, easy to understand instructions and quality wool. I’m a beginner so the Facebook group and feedback were very much needed. I will definitely purchase another soon! Thank you so much ladies x

Reply from Dymphnajane

Reply from Dymphnajane
Great products, friendly owner
Great products, delivered speedily.
Owner is very helpful too

Reply from Dymphnajane
Fab service
My order was ready for collection to suit my commitments. It was lovely to be able to meet Dymphna and hear about her plans for the coming months for people to connect. I'm looking forward to it!

Reply from Dymphnajane
Really great offer on top quality…
Really great offer on top quality products delivered quickly. Thank you.

Reply from Dymphnajane
Fast delivery
Fast delivery. Always helpful. Question about the item answered very quickly. A good selection of products

Reply from Dymphnajane

Reply from Dymphnajane
Second to non service
Second to non service
Ordering was easy, arrived a couple of days later
Well recommend will order again.
Thank you

Reply from Dymphnajane
Excellence to the finest degree
Excellence to the finest degree. First class service, quick delivery.

Reply from Dymphnajane

Reply from Dymphnajane
Great Seller
Have bought from Dymphna many time and always great service and will purchase again :-)

Reply from Dymphnajane
Xmas stocking fillers
Great service. Lovely range of products. Always try to support small businesses like this

Reply from Dymphnajane
First class service
First class service, with personal touch.
Items all as described and at reasonable prices.
will recommend to friends and family.

Reply from Dymphnajane
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