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Dynamo FitnessReviews 

709
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 397 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and friendly demeanor, making interactions pleasant and informative from sales to after-sales support. The products are frequently highlighted as high-quality, well-made, and offering great value, with many people expressing satisfaction with their purchases for home gym setups. Reviewers also commend the excellent customer service, efficient delivery, and professional installation, noting the smooth process from pre-purchase to post-sale. However, some customers experienced issues with delivery communication, having to chase for confirmation of dates. A few also reported problems with product functionality, such as a battery compartment being inaccessible, and in some cases, dissatisfaction with the resolution of these issues, including refusal of refunds for non-working products. Additionally, a small portion of people mentioned concerns about sales information, damaged products upon arrival, and poor cleanup by installers.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Product

Customers had positive experiences with product, with many reviewers expressing satisfaction with the quality... See more

Service

Reviewers highlight positive aspects of service, with many praising the great service, delivery, and... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting excellent support,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the fast and on-time... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Customer service was good, delivery & installation was good, happy with product itself. Only thing that was a bit of a let down is having to chase delivery date after being told estimated date & tha... See more

Company replied

Rated 5 out of 5 stars

Cameron placed the bike on order, it arrived and I collected it. Apart from the acceptable transport delay I was very happy with the service. After building the bike I have found it is performing well... See more

Company replied

Rated 5 out of 5 stars

Another massive thank you to Sarah Hassan, she’s our go to person for our home gym set up! Always amazing to deal with and helping us choose the right equipment. 100% recommend Dynamo, we’ve decked ou... See more

Company replied

Rated 5 out of 5 stars

Bought cbt pro 90 functional trainer, great machine, very happy. Gym for 20 plus yrs and this machine does everything u need and quality made. Duncan at brendale store was most helpful, 1000 questio... See more

Company replied


Company details

  1. Exercise Equipment Shop
  2. Fitness Equipment Wholesaler
  3. Gym
  4. Health consultant
  5. Pilates Studio
  6. Sporting Goods Shop

Written by the company

Are you searching for great quality gym and fitness equipment at great prices? Then look no further! Dynamo Fitness is a premier provider of quality fitness equipment in Australia, with stores in Melbourne, Sydney, Brisbane, Perth and Adelaide. Back in 2012, we began as a small family-owned business, based in Perth, and have since grown to expand to have multiple stores Australia wide. Our fitness equipment megastores are conveniently located in Keysborough, Somerton, Truganina, Preston, Seven Hills, Yagoona, Brendale, MacGregor, Gold Coast, St Marys, Holden Hill, Malaga, Success and Osborne Park have a wide range of fitness equipment on display. We have everything from cardio equipment, to boxing equipment, home gyms, free weights, and functional trainers, plus much more! Catering for both commercial and home users, we have something to suit the most avid gym goers, fitness enthusiasts and even those just starting out their fitness journey. Our experienced and knowledgeable team is always on hand to provide professional advice on the best equipment for your exercise and fitness goals too.

Our Delivery Promise

Get Your Fitness Equipment Sooner

Get Your Fitness Equipment Sooner
All products which are in stock will be dispatched within 5 to 7 business days.

Contact info

4.9

Excellent

TrustScore 5 out of 5

709 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(709)

381 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great floor staff

Great floor staff, knowledgeable and efficient. Thanks so much for your help today. Walked out with a bargain all in good time

19 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi FIFO Fit Co,

Thank you so much for your wonderful feedback! We’re delighted to hear that our floor staff were knowledgeable and efficient, and that you were able to secure a great bargain in no time.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great service!

Great service!! Highly recommended

19 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Aaron,

We truly appreciate your support and are delighted to hear you had a great experience with our service. We look forward to assisting you again in the future.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

excellent Customer service

excellent Customer service

18 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Mir,

Thank you for your wonderful feedback!

We’re thrilled to hear you had an excellent experience with our customer service. Your support means a lot to us, and we look forward to assisting you again soon.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Super approachable and full of positive…

Super approachable and full of positive advice extensive knowledge and great products
Highly recommend

16 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Nicholas,

Thank you so much for your fantastic feedback! We’re delighted to hear that our team was approachable, knowledgeable, and able to provide helpful advice. It’s great to know you’re happy with our products as well.

We truly appreciate your recommendation and look forward to supporting you again in the future.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Mark,

Thank you so much for the amazing 5-star review! ⭐️

We’re thrilled to hear that you had such a positive experience and truly appreciate your support. We look forward to welcoming you back again soon.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Helpful staff and commercial grade…

Helpful staff and commercial grade equipment. Feel like I have my own gym at home

14 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Nik,

Thank you for your fantastic feedback! We’re so pleased to hear that our team was helpful and that you’re enjoying the commercial-grade equipment. There’s nothing better than feeling like you have your own gym at home!

We truly appreciate your support and look forward to assisting you again in the future.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Customer service as soon as you walk…

Customer service as soon as you walk through the door, the whole store is very capturing to the human eye

14 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Liam,

Thank you so much for your wonderful feedback! We’re delighted to hear that you felt welcomed from the moment you walked through the door and that the store made such a great first impression. Creating an inviting and engaging space for our customers is very important to us.

We truly appreciate your support and look forward to seeing you again soon.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Super friendly staff and great range of…

Super friendly staff and great range of fitness equipment!

14 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Fitstop,

Thank you for your kind feedback!

We’re thrilled to hear that you found our staff friendly and enjoyed our wide range of fitness equipment. Your support means a lot, and we look forward to assisting you again soon.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Another massive thank you to Sarah…

Another massive thank you to Sarah Hassan, she’s our go to person for our home gym set up! Always amazing to deal with and helping us choose the right equipment. 100% recommend Dynamo, we’ve decked out our garage with some awesome commercial items.

12 February 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Ruby,

Thank you so much for your glowing feedback!

We’re thrilled to hear that Sarah has been such a fantastic support in setting up your home gym. It’s wonderful to know you’re enjoying your commercial-grade equipment and that your garage gym is all decked out.

We truly appreciate your recommendation and look forward to assisting you again in the future!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Jtx 3.25 treadmill

After much research, I wanted to go with a bodyworx treadmill, being an Australian brand with a solid reputation. Dynamo were one of the few stores in Adelaide selling these and I prefer to buy locally were possible. Their prices are competitive and where necessary, they were able to price match competitors. Shawn at St Mary's was super helpful, cheerful and a pleasure to deal with. He was prompg in calling back to answer questions and provide a quote. Ordered on a sat afo and the jtx 3.25 was delivered on Monday by Shawn. I appreciated all of their efforts, speed abd outstanding service, would highly recommend their stores. Also spoke with Holden Hill store, who were equally pleasant. Love the treadmill, have used it everyday since for ankle rehab post surgery. It was fairly easy to assemble even for 1 person lol. Very grateful for all of your help.

31 January 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Britt,

Thank you so much for your detailed and wonderful feedback!

We’re delighted to hear that you had such a positive experience with our team at both St. Mary’s and Holden Hill, and that Shawn was able to provide helpful, prompt, and cheerful service. It’s fantastic to know that your Bodyworx treadmill is serving you so well, especially during your ankle rehab.

We truly appreciate your support and recommendation, and we’re so glad we could make your purchase smooth and enjoyable. Wishing you continued success with your workouts and recovery!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Excellent customer support

Explored the rabbit hole of gym equipment.
Duncan at Dynamo was extremely helpful and pointed me in the right direction.
Very happy with my home gym purchase and customer support.

11 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Chris,

Thank you for the great review! We really appreciate you taking the time to share your experience. We’re glad to hear Duncan was able to guide you through the process and make the journey into home gym equipment an enjoyable one. The team at Dynamo Fitness Equipment is always here to help, and it’s wonderful to know you’re happy with both your purchase and our customer support.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Smooth purchase of a Pilates Reformer machine

I was able to try all of the available pilates reformer machines on site, which meant that I could confidently pick the machine that best suited my needs. As we had brought suitable transport we were able to take the machine home with us on a Saturday which was amazing! Very good service and great setup.

1 February 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Joanna,

Thank you for your lovely feedback! We’re so glad you were able to try the Pilates reformers in store and find the one that suited you best—that hands-on experience really makes a difference. It’s great to hear you could take it home the same day and enjoy a smooth setup.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Randy was absolutely amazing so helpful…

Randy was absolutely amazing so helpful and very knowledgeable

8 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Jamie,

Thank you so much for your kind words! We’re thrilled to hear Randy was so helpful and knowledgeable—we’ll be sure to pass along your feedback. We truly appreciate your support, and thank you for choosing Dynamo Fitness Equipment. Please feel free to reach out anytime if we can assist again. 💪

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great experience at the Success store

Randy was awesome with his dealing. Definitely recommend dynamo fitness for equipment.

8 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Dream,

Thank you for the great feedback! We’re glad to hear Randy provided such an awesome experience and made the process easy for you. We really appreciate the recommendation and your support, and we’re always here if you need anything in the future.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Very experience knowledgeable staff

Very experience knowledgeable staff, also I found what I was looking for plus amazing price.

8 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Jama,

Thank you for your wonderful feedback! We’re so pleased to hear our team’s knowledge helped you find exactly what you were looking for at a great price. We truly appreciate your support, and if you ever need anything else, we’re always happy to help.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

The Best service with great product knowledge

Great service very knowledgeable on fitness equipment
Could not recommend more highly

7 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Lee,

Thank you for your amazing review! We’re delighted to hear you had a great experience and found our team knowledgeable about the equipment. Your recommendation means a lot to us.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great customer service by Justin

Great customer service by Justin, great explanation of the machine, took the time to put me at ease on how to use the machine without making me feel silly. Quality products to trial. Can’t wait to get our machine and come back for my next one ;)

7 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Lisa,

Thank you for the wonderful review! We’re so glad Justin was able to explain everything clearly and make you feel comfortable using the machine that’s exactly the experience we want every customer to have. It’s great to hear you enjoyed trying the equipment, and we’re excited for you to receive your new machine.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Fast service

Fast service, super helpful with what I needed. Stock wasn't in store but happy to organise. Will be back

7 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Mat,

Thank you for your feedback! We’re glad to hear you found our service fast and helpful. Even though the stock wasn’t in store, we’re happy we could assist in organizing it for you. We look forward to welcoming you back soon! 💪

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Top service great price definately…

Top service great price definately recommend

7 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Matthew,

Thank you for your fantastic review! We’re thrilled to hear you enjoyed the service and found great value. Your recommendation means a lot to us, and we look forward to helping you again in the future!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Thank you Justin

Thank you Justin. Great service

7 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Nina,

Thank you for your kind words! We’re glad Justin could provide you with great service — we truly appreciate your support! 💪

Best regards,
Dynamo Fitness Equipment

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