Banner for Dynamo Fitness

Dynamo FitnessReviews 

698
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 360 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, knowledgeable, and friendly, making the selection process easy and pleasant. The products are frequently described as high-quality, well-made, and offering great value for money, suitable for various home gym setups. Many people highlight the excellent customer service, noting prompt responses, great guidance, and outstanding support both before and after purchase. The overall service, including quick turnaround times and efficient installation, contributes to a smooth and positive experience for consumers. However, some customers also noted issues with product functionality, where items did not work as expected, and experienced difficulties with returns and refunds. A few other people also felt that customer service was shocking when trying to resolve these issues, and some mentioned a lack of cross-compatibility options for existing owners of certain products.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Product

Customers consistently note positive experiences with product quality, often describing items as... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and friendliness of the... See more

Customer service

People report positive experiences with customer service, highlighting the staff's helpfulness, friendliness,... See more

Quality

Clients share positive opinions on quality, consistently praising the high quality of the equipment and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another massive thank you to Sarah Hassan, she’s our go to person for our home gym set up! Always amazing to deal with and helping us choose the right equipment. 100% recommend Dynamo, we’ve decked ou... See more

Company replied

Rated 5 out of 5 stars

Bought cbt pro 90 functional trainer, great machine, very happy. Gym for 20 plus yrs and this machine does everything u need and quality made. Duncan at brendale store was most helpful, 1000 questio... See more

Company replied

Rated 5 out of 5 stars

The Reeplex CBT-PN looks amazing and the staff have been really helpful in answering any questions about their products. I had trouble with installation and the team were prompt in responding and gave... See more

Company replied

Rated 5 out of 5 stars

Dynamo Fitness were exceptional in service support and knowledge. I had done some research on pilates reformers but the team went above and beyond to ensure I selected the right one for me and my fam... See more

Company replied


Company details

  1. Exercise Equipment Shop
  2. Fitness Equipment Wholesaler
  3. Gym
  4. Health consultant
  5. Pilates Studio
  6. Sporting Goods Shop

Written by the company

Are you searching for great quality gym and fitness equipment at great prices? Then look no further! Dynamo Fitness is a premier provider of quality fitness equipment in Australia, with stores in Melbourne, Sydney, Brisbane, Perth and Adelaide. Back in 2012, we began as a small family-owned business, based in Perth, and have since grown to expand to have multiple stores Australia wide. Our fitness equipment megastores are conveniently located in Keysborough, Somerton, Truganina, Preston, Seven Hills, Yagoona, Brendale, MacGregor, Gold Coast, St Marys, Holden Hill, Malaga, Success and Osborne Park have a wide range of fitness equipment on display. We have everything from cardio equipment, to boxing equipment, home gyms, free weights, and functional trainers, plus much more! Catering for both commercial and home users, we have something to suit the most avid gym goers, fitness enthusiasts and even those just starting out their fitness journey. Our experienced and knowledgeable team is always on hand to provide professional advice on the best equipment for your exercise and fitness goals too.

Our Delivery Promise

Get Your Fitness Equipment Sooner

Get Your Fitness Equipment Sooner
All products which are in stock will be dispatched within 5 to 7 business days.

Contact info

4.9

Excellent

TrustScore 5 out of 5

698 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(698)

369 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service. Got what I wanted without any problems.

23 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Christopher,

Thank you for your great review! We’re so glad to hear you received excellent customer service and got exactly what you wanted without any issues.

We truly appreciate your support and look forward to assisting you again in the future!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Quick and easy service

Quick and easy service

22 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Brandon,

Thank you for your feedback! We’re glad to hear you found our service quick and easy.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Thank guys

Thank guys, really good equipment and service.

13 February 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Shaun,

Thank you for your kind words! We’re so pleased to hear you’re happy with both the equipment and the service. We truly appreciate your support and look forward to assisting you again in the future!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Wonderful service from Rory

Wonderful service from Rory, he answered every question. Providing great feedback with questions and showed his experience.

21 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Stuart,

Thank you for your fantastic feedback! We’re so glad to hear Rory was able to answer all your questions and provide helpful, experienced advice. We truly appreciate your support and will be sure to pass your kind words on to Rory!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

We have set our gym up and had it a…

We have set our gym up and had it a week now and we are very happy with it. I am actually excited to go do do my workouts. Staff were great, delivered on time, set up was easy.

13 February 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Dave,

Thank you for your wonderful review! We’re so happy to hear you’ve had your gym set up for a week now and are loving it—especially that you’re excited to do your workouts. We’re glad our team provided great service, on-time delivery, and an easy setup experience.

We truly appreciate your support and wish you all the best with your training! 💪

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Really prompt delivery and well packaged

Really prompt delivery and well packaged

13 February 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Laurent,

Thank you for your great feedback! We’re so pleased to hear your order arrived promptly and was well packaged.

We truly appreciate your support and look forward to assisting you again in the future!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Randy at the Success store in Perth is…

Randy at the Success store in Perth is a credit to the business, great customer service. The gear itself is fantastic, I would recommend anybody to check them out. Cheers

5 February 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Matthew,

Thank you for your fantastic review! We’re thrilled to hear Randy provided excellent service at our Perth Success store and that you’re happy with the gear.

We really appreciate your recommendation and support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

very friendly and made me and dad …

very friendly and made me and dad welcome helped us choose a machine that we are very happy with in price and quality. would recommend highly

20 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Jack,

Thank you for your kind words! We’re so glad our team made you and your dad feel welcome and helped you find a machine you’re happy with in both price and quality.

We truly appreciate your recommendation!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great team

Great team, lovely bunch of guys. Helpful, not sales pushy, and great prices.

20 February 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Brandon,

Thank you for your kind review! We’re so glad you found our team helpful, friendly, and not pushy, with great prices.

We truly appreciate your feedback and look forward to serving you again in the future!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great floor staff

Great floor staff, knowledgeable and efficient. Thanks so much for your help today. Walked out with a bargain all in good time

19 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi FIFO Fit Co,

Thank you so much for your wonderful feedback! We’re delighted to hear that our floor staff were knowledgeable and efficient, and that you were able to secure a great bargain in no time.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great service!

Great service!! Highly recommended

19 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Aaron,

We truly appreciate your support and are delighted to hear you had a great experience with our service. We look forward to assisting you again in the future.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

excellent Customer service

excellent Customer service

18 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Mir,

Thank you for your wonderful feedback!

We’re thrilled to hear you had an excellent experience with our customer service. Your support means a lot to us, and we look forward to assisting you again soon.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Super approachable and full of positive…

Super approachable and full of positive advice extensive knowledge and great products
Highly recommend

16 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Nicholas,

Thank you so much for your fantastic feedback! We’re delighted to hear that our team was approachable, knowledgeable, and able to provide helpful advice. It’s great to know you’re happy with our products as well.

We truly appreciate your recommendation and look forward to supporting you again in the future.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Mark,

Thank you so much for the amazing 5-star review! ⭐️

We’re thrilled to hear that you had such a positive experience and truly appreciate your support. We look forward to welcoming you back again soon.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Helpful staff and commercial grade…

Helpful staff and commercial grade equipment. Feel like I have my own gym at home

14 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Nik,

Thank you for your fantastic feedback! We’re so pleased to hear that our team was helpful and that you’re enjoying the commercial-grade equipment. There’s nothing better than feeling like you have your own gym at home!

We truly appreciate your support and look forward to assisting you again in the future.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Customer service as soon as you walk…

Customer service as soon as you walk through the door, the whole store is very capturing to the human eye

14 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Liam,

Thank you so much for your wonderful feedback! We’re delighted to hear that you felt welcomed from the moment you walked through the door and that the store made such a great first impression. Creating an inviting and engaging space for our customers is very important to us.

We truly appreciate your support and look forward to seeing you again soon.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Super friendly staff and great range of…

Super friendly staff and great range of fitness equipment!

14 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Fitstop,

Thank you for your kind feedback!

We’re thrilled to hear that you found our staff friendly and enjoyed our wide range of fitness equipment. Your support means a lot, and we look forward to assisting you again soon.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Another massive thank you to Sarah…

Another massive thank you to Sarah Hassan, she’s our go to person for our home gym set up! Always amazing to deal with and helping us choose the right equipment. 100% recommend Dynamo, we’ve decked out our garage with some awesome commercial items.

12 February 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Ruby,

Thank you so much for your glowing feedback!

We’re thrilled to hear that Sarah has been such a fantastic support in setting up your home gym. It’s wonderful to know you’re enjoying your commercial-grade equipment and that your garage gym is all decked out.

We truly appreciate your recommendation and look forward to assisting you again in the future!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Jtx 3.25 treadmill

After much research, I wanted to go with a bodyworx treadmill, being an Australian brand with a solid reputation. Dynamo were one of the few stores in Adelaide selling these and I prefer to buy locally were possible. Their prices are competitive and where necessary, they were able to price match competitors. Shawn at St Mary's was super helpful, cheerful and a pleasure to deal with. He was prompg in calling back to answer questions and provide a quote. Ordered on a sat afo and the jtx 3.25 was delivered on Monday by Shawn. I appreciated all of their efforts, speed abd outstanding service, would highly recommend their stores. Also spoke with Holden Hill store, who were equally pleasant. Love the treadmill, have used it everyday since for ankle rehab post surgery. It was fairly easy to assemble even for 1 person lol. Very grateful for all of your help.

31 January 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Britt,

Thank you so much for your detailed and wonderful feedback!

We’re delighted to hear that you had such a positive experience with our team at both St. Mary’s and Holden Hill, and that Shawn was able to provide helpful, prompt, and cheerful service. It’s fantastic to know that your Bodyworx treadmill is serving you so well, especially during your ankle rehab.

We truly appreciate your support and recommendation, and we’re so glad we could make your purchase smooth and enjoyable. Wishing you continued success with your workouts and recovery!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Excellent customer support

Explored the rabbit hole of gym equipment.
Duncan at Dynamo was extremely helpful and pointed me in the right direction.
Very happy with my home gym purchase and customer support.

11 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Chris,

Thank you for the great review! We really appreciate you taking the time to share your experience. We’re glad to hear Duncan was able to guide you through the process and make the journey into home gym equipment an enjoyable one. The team at Dynamo Fitness Equipment is always here to help, and it’s wonderful to know you’re happy with both your purchase and our customer support.

Best regards,
Dynamo Fitness Equipment

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look