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Dynamo FitnessReviews 

696
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 360 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, knowledgeable, and friendly, making the selection process easy and pleasant. The products are frequently described as high-quality, well-made, and offering great value for money, suitable for various home gym setups. Many people highlight the excellent customer service, noting prompt responses, great guidance, and outstanding support both before and after purchase. The overall service, including quick turnaround times and efficient installation, contributes to a smooth and positive experience for consumers. However, some customers also noted issues with product functionality, where items did not work as expected, and experienced difficulties with returns and refunds. A few other people also felt that customer service was shocking when trying to resolve these issues, and some mentioned a lack of cross-compatibility options for existing owners of certain products.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Product

Customers consistently note positive experiences with product quality, often describing items as... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and friendliness of the... See more

Customer service

People report positive experiences with customer service, highlighting the staff's helpfulness, friendliness,... See more

Quality

Clients share positive opinions on quality, consistently praising the high quality of the equipment and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another massive thank you to Sarah Hassan, she’s our go to person for our home gym set up! Always amazing to deal with and helping us choose the right equipment. 100% recommend Dynamo, we’ve decked ou... See more

Company replied

Rated 5 out of 5 stars

Bought cbt pro 90 functional trainer, great machine, very happy. Gym for 20 plus yrs and this machine does everything u need and quality made. Duncan at brendale store was most helpful, 1000 questio... See more

Company replied

Rated 5 out of 5 stars

The Reeplex CBT-PN looks amazing and the staff have been really helpful in answering any questions about their products. I had trouble with installation and the team were prompt in responding and gave... See more

Company replied

Rated 5 out of 5 stars

Dynamo Fitness were exceptional in service support and knowledge. I had done some research on pilates reformers but the team went above and beyond to ensure I selected the right one for me and my fam... See more

Company replied


Company details

  1. Exercise Equipment Shop
  2. Fitness Equipment Wholesaler
  3. Gym
  4. Health consultant
  5. Pilates Studio
  6. Sporting Goods Shop

Written by the company

Are you searching for great quality gym and fitness equipment at great prices? Then look no further! Dynamo Fitness is a premier provider of quality fitness equipment in Australia, with stores in Melbourne, Sydney, Brisbane, Perth and Adelaide. Back in 2012, we began as a small family-owned business, based in Perth, and have since grown to expand to have multiple stores Australia wide. Our fitness equipment megastores are conveniently located in Keysborough, Somerton, Truganina, Preston, Seven Hills, Yagoona, Brendale, MacGregor, Gold Coast, St Marys, Holden Hill, Malaga, Success and Osborne Park have a wide range of fitness equipment on display. We have everything from cardio equipment, to boxing equipment, home gyms, free weights, and functional trainers, plus much more! Catering for both commercial and home users, we have something to suit the most avid gym goers, fitness enthusiasts and even those just starting out their fitness journey. Our experienced and knowledgeable team is always on hand to provide professional advice on the best equipment for your exercise and fitness goals too.

Our Delivery Promise

Get Your Fitness Equipment Sooner

Get Your Fitness Equipment Sooner
All products which are in stock will be dispatched within 5 to 7 business days.

Contact info

4.9

Excellent

TrustScore 5 out of 5

696 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(696)

368 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful staff

Helpful staff, not too pushy and explained the product

15 May 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi JC,

Thank you for your feedback! 😊 We’re glad our team was helpful and took the time to explain the product without being pushy. We really appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Julio was very helpful and…

Julio was very helpful and knowledgeable. Always a nice experience 😊

15 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Rachel,

Thank you for your kind words! We’re so glad to hear Julio was helpful and knowledgeable. We really appreciate your support and look forward to seeing you again! 😊

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Comms were good

Comms were good, and the dumbbells are great

15 May 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Jimmy,

Thank you for your feedback! We’re glad to hear the communication was smooth and that you’re enjoying the dumbbells. We really appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Marion,

Thank you! We really appreciate your feedback and are glad you had a great experience with our communication.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Reeplex Gym arrived swiftly from…

Reeplex Gym arrived swiftly from interstate. Packaged well and easily assembled. Works great.

6 May 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Ben,

Thank you for your feedback! 😊 We’re glad your Reeplex Gym arrived quickly, was well packaged, and easy to assemble. Great to hear it’s working well for you!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Amazing service

Amazing service. Trent helped me pick the SR10
Quality equipment and value for money. Delivery and installation all sorted in the package. Guys don’t waste your time elsewhere.

9 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Madi,

Thank you so much for the fantastic review! We’re thrilled to hear you had such a great experience with us. Trent will really appreciate the shoutout—he's passionate about helping customers find the right setup, so we’re glad the SR10 was the perfect fit for you.

It’s great to know the delivery and installation package made everything smooth and hassle-free. We truly appreciate your recommendation and your support. Enjoy the new equipment!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

The lady that looked after us was…

The lady that looked after us was amazing. She went out of her way to provide amazing service and had answers to all our questions. You don’t see that much these days.

6 May 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Todd,

Thank you for your wonderful feedback. We’re very pleased to hear that you received such attentive and knowledgeable service. Providing a high level of customer care is very important to us, and we appreciate you taking the time to share your experience. We will be sure to pass your kind words on to our team member. We look forward to seeing you again soon.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Easy communication and delivery.

Easy communication and delivery.

6 May 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Dan,

Thanks! Glad the communication and delivery met your expectations.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Good service

Good service, quick delivery

27 April 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Gary,

Thank you for the kind words. Looking forward to working with you again!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great

Great experience. Sheri was very professional.

27 April 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Naureen,

Thank you so much! It was a pleasure working with you, and I truly appreciate your kind words.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Sean at St Mary’s was very helpful in…

Sean at St Mary’s was very helpful in helping us choose the right machine for our needs. Happy with the quality of the machine and the service.

27 April 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Daniel,

Thank you for choosing us! It’s great to hear Sean was helpful and that the machine has met your expectations.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Very friendly and helpf service

Very friendly and helpf service. Nice clean store.

4 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Anja,

Thank you for the lovely comments. We look forward to welcoming you back again soon!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Quality Fitness Equipment

We have made 2 separate purchases, in setting a gym at home. Both purchases were easy to order online and delivered on time as expected. There was an issue with 1 of our purchases and this was handled and resolved quickly. We found Dynamo Fitness Staff to value their commitment to both Quality of Equipment and Customer Care.
We recommend this Company.

10 April 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Connie,

We truly appreciate your continued support and kind feedback. It’s great to hear both purchases went smoothly and that our team was able to quickly assist when an issue arose. Providing quality equipment and excellent customer care is very important to us, so your recommendation means a lot.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great service at Dynamo Keysborough

The whole experience from walking in the door of Dynamo Fitness to having my gym equipment delivered was a great and welcoming experience. Pablo assisted us throughout and he was amazing, genuine and friendly. I highly recommend Dubai Keysborough to anyone. The equipment arrived well packed and is great quality.

18 April 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Graham,

Thank you for sharing your experience with us! We’re delighted to hear everything from your visit to delivery went smoothly and made you feel welcome. We’ll be sure to pass your compliments on to Pablo. Enjoy your new equipment and thank you again for your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Poor communication and the delivery…

Poor communication and the delivery person not helpful at all.

20 April 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Maria,

Thank you for your feedback. We’re sorry to hear that your experience with our communication and delivery service didn’t meet expectations. This isn’t the level of service we aim to provide, and we appreciate you bringing it to our attention. We’ll be reviewing this with our team to make improvements. If you’re open to it, please feel free to reach out so we can address your concerns directly.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great service and knowledgeable staff.

Great service and knowledgeable staff.

28 April 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Frank,

Thanks for your kind words! We’re really pleased to hear you had a great experience with our service and found our team knowledgeable. We appreciate your support and hope to see you again soon.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great product and customer service

Great product, customer service and quick delivery time.

27 April 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Michelle,

Thanks for your great review! We’re delighted to hear you’re happy with the product, our customer service, and the quick delivery. We really appreciate your support and look forward to serving you again in the future.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

AAA+++

Duncan was very helpful very knowledgeable.
He called me as soon as items were ready to collect.
Very good quality equipment very strong and sturdy and easy to put together

27 April 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Rob,

Thanks so much for your great feedback! We’re glad to hear Duncan was helpful and knowledgeable and that he kept you updated when your items were ready. It’s also fantastic to know you’re happy with the quality and found everything strong, sturdy, and easy to assemble. We really appreciate your support and hope to help you again soon!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great initial chat about product and…

Great initial chat about product and very quick service once I purchased .

27 April 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Domenic,

Thanks for your feedback! We’re glad you found the initial chat helpful and that everything moved quickly once you made your purchase. We appreciate your support and look forward to assisting you again in the future.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Good prices.
I recommend them.

26 April 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Mohammad,

Thanks so much for your kind words! We’re really glad you had a great experience with our customer service and found our prices competitive. Your recommendation means a lot to us, and we look forward to helping you again soon.

Best regards,
Dynamo Fitness Equipment

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